Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Had every colour I needed in stock but at a price. Be aware there is a wacking carriage charge because it comes from EU.
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/02/2021
Shipping costs too expensive
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/02/2021
Unfortunately the delivery was incomplete. Only two of the 3 items ordered were delivered. There was neither an explanation nor any contact.
Sad!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 01/03/2021
Unacceptable delivery delays! First order never received.... second shipment received after long wait (almost two months).
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2021
The price of the model kit was excellent. The length of time it took to process and ship it, was not. I appreciate things are slow due to covid, but it should not take over two weeks to process an order. I am still very happy with my purchase
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/01/2021
In general it has always been good, but this time it seems that because of the transport company we had a problem and I had to claim the order, they had to prepare it again, replacing some items with similar ones, etc., which in the end was four months since the order was placed until I got it, but it was solved and in the end it arrived to me.
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G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 16/02/2021
I sent an email because I am dissatisfied with the delivery, but so far no response. No Dutch construction description. No good explanation of the contents. bundles of laths but no explanation of what they are for.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/02/2021
The site is done very well ,it is very clear,the material arrived intact,maybe the only thing the delivery time slightly long.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 12/02/2021
Arrived in seven weeks which is not to bad considering the circumstances and coming to the UK from France.
Good value for money but I think it is a little excessive to expect the customer to spend £150 before free delivery.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 14/02/2021
Delivery took a long time
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/03/2021
Good, and the package arrives very well protected.
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/03/2021
Good articles and large selection, but a little overpriced.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/02/2021
Had two deliveries, 1st took a long time, second arrived at the same time.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/02/2021
Delivery time was longer than expected due to border quarantine. The products are shipped from France
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/02/2021
Apart from the long wait, everything was fine
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/02/2021
Great store of models of all scales with lots of accessories in stock.Fast in shipping and material well packed , I would say the only flaw the price a little higher than other stores , but the service and perfect.
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A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/03/2021
To be the first order, let's say good
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G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 02/02/2021
Incredibly long delivery time.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/02/2021
-
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G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 29/01/2021
Far too long delivery time and insufficient communication about it
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Delivery time too long Well packaged figurine arrived in excellent condition
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/03/2021
I received the package however when I opened it the model was missing most of the parts. I can do nothing with this. .
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/03/2021
It would be advisable to have some instruction in Spanish.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/03/2021
A good service as always and very fair prices
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/03/2021
Very slow delivery
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/03/2021
It arrived in perfect condition. In the first delivery attempt no one could pick it up the next day they tried again and I found that very professional. In other companies if it is not so
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V
Verified Buyer
Rating: 2 out of 5
following a purchase from 08/03/2021
wel besteld maar geen levering????? Na op 21-01-2021 een bestelling te hebben geplaatst van drie objecten bleken er twee op voorraad en één moest worden besteld. Het zou ongeveer 5 weken duren voordat ik het in huis zou hebben. Na een week of vier nog geen enkele beweging te hebben gezien heb ik gemaild met de vraag hoe de situatie er voor stond. Tijdens dit contact gaf men aan dat ivm een nabestelling het nog wel vier tot zes weken kon duren. Ondertussen bleef het angstvallig stil. Nadat ik onlangs weer contact heb gezocht, was het antwoord dat ivm de nabestelling vanuit een Britse leverancier en de problematiek rondom Brexit de bestelling nog wel vier tot zes weken op zich kon wachten. Ondertussen zag ik dat er nu ineens twee artikelen niet op voorraad waren. Levering is belabberd, blijven de leveringstermijn maar aanpassen, zelfs als er staat dat iets op voorraad is blijkt een aantal weken later dat er geen voorraad meer is. Ik heb via de mail de bestelling gecanceld en ga het wel bij iemand bestellen die gewoon kan leveren. Nu hopen dat de annulering niet vier tot zes weken gaat duren.
Response from 1001hobbies
Dear Eric, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We will do our best to make your next experience a wonderful one. See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
Items as described but shipping time too long despite items being designated as e
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
RECEIVED THE PARCELS
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
The model is very slightly damaged, but this does not affect its appearance very much, but it is still acceptable for transport purposes.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/03/2021
Excellent service Only very unclear because after payment by credit card the order was not activated in my account Only after 2 days neat mail about the order
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/03/2021
wel besteld maar geen levering????? Na op 21-01-2021 een bestelling te hebben geplaatst van drie objecten bleken er twee op voorraad en één moest worden besteld. Het zou ongeveer 5 weken duren voordat ik het in huis zou hebben. Na een week of vier nog geen enkele beweging te hebben gezien heb ik gemaild met de vraag hoe de situatie er voor stond. Tijdens dit contact gaf men aan dat ivm een nabestelling het nog wel vier tot zes weken kon duren. Ondertussen bleef het angstvallig stil. Nadat ik onlangs weer contact heb gezocht, was het antwoord dat ivm de nabestelling vanuit een Britse leverancier en de problematiek rondom Brexit de bestelling nog wel vier tot zes weken op zich kon wachten. Ondertussen zag ik dat er nu ineens twee artikelen niet op voorraad waren. Levering is belabberd, blijven de leveringstermijn maar aanpassen, zelfs als er staat dat iets op voorraad is blijkt een aantal weken later dat er geen voorraad meer is. Ik heb via de mail de bestelling gecanceld en ga het wel bij iemand bestellen die gewoon kan leveren. Nu hopen dat de annulering niet vier tot zes weken gaat duren.
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Response from 1001hobbies
Dear Eric, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We will do our best to make your next experience a wonderful one. See you on our website 1001 hobbies
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 08/03/2021
Always wait 3 weeks before I receive my order
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A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/03/2021
great information service for order tracking . a little long evasion
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Very satisfied with your responsiveness and order tracking. Your sales approach was very serious. My only problem is that the scale of the model is not identical to what I have.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Satisfied with my bronze paint purchase
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Fast delivery but insufficient parcel, envelope torn on arrival. Fortunately nothing was missing. A small box would be more appropriate
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2021
The products are great The products are great, and the shipment arrived relatively fast considering what's going on in the world today. Thank ya'll
Response from 1001hobbies
Dear Walter, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
The products are great The products are great, and the shipment arrived relatively fast considering what's going on in the world today. Thank ya'll
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Response from 1001hobbies
Dear Walter, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2021
in spite of a fast delivery and in conformity with my order the quality of the details of the figurines (white plastic) is mediocre. I already ordered figurines approximately 3 years ago and this one was of better manufacture the gray color brings out better the details of the figurines.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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