Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/03/2021
All right a little bit of delay in the arrival of the product but for the rest a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
the paintings and the model satisfy me
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
Good information on the parcel and perfect packaging. Delivery time after order a little long but not annoying.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/03/2021
Delivery was prompt, especially considering that it was international, and the size of the order meant that I got free postage. It would be good to see more special offers on the site, but apart from that I am very happy with my order.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2021
Difficult to get a response and a refund when you want to return an item - damage - SAV not great
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 03/03/2021
The communication was under all more than dissatisfied.telephone never anyone reachable.after payment of my order I first waited forever for an email.then the goods finally arrived after 6 weeks.the goods were topdas I must saybut there are also German providers where I in the future also bestelledaran must 1001 Hobbies still work on the communication with the clientele
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/03/2021
Fine webshop and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Delivery a little long but very good
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/03/2021
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/03/2021
The delivery and service have been correct. A lot of variety of models to choose from. Good price. It would be necessary to correct some models or put some more information or photos of content one of the requested models is of a different scale and does not conform to the requested one.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
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Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/03/2021
Very good ...
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 02/03/2021
Item requested at 26122020 and finally got another one at 01032021 Was probably not available and they didn't let us know After several mails and phone calls it still came out okay The phone in the Netherlands was served by a French clerk who doesn't speak Dutch and hangs up after a while
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Verified Buyer
Rating: 2 out of 5
following a purchase from 01/03/2021
Is a grate store interesting things the service is excellent and the shipping fast good store five stars
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 01/03/2021
I had no idea that i was ordering from France. It took 3 weeks to arrive and I had several mis leading emails saying I had not completed my order when I had. Should have made it clear it was not a UK delivery, I would not have ordered such small items from so far away. Products were fine when they eventually arrived
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Choice OK but delivery a little slow.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/03/2021
I paid for a fast delivery It arrived almost one month later.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
All is well... However.........nobody's perfect....... A small monetary effort for loyalty would be welcome
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Fast delivery. But as all too often, the label on the paint hides the references. Otherwise nothing to say. Saluta
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/03/2021
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
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Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 28/02/2021
The delivery took far too long. In addition to the postage, we also had to pay CHF 30 for delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2021
Delay a bit long. But otherwise perfect
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/02/2021
I was satisfied with all of them, including the selection
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Delay a little longer than announced but order well received and well protected.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/02/2021
Extremely disappointed! I do not recommend this seller. The mock-ups were OK, but there was a 20-day delay with no information. I had to call again to finally learn that 1 can of paint was missing at 2 € which stopped an order of more than 250 €. In 3 weeks, no one was able to contact me to find a replacement! The icing on the cake was that some paints dried in their mini bottles. Not much from Pro!!! The good thing is that I looked elsewhere and found the same products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Delivery not as fast as the company had indicated Moreover I have no news of the 2nd order which was made on the same day, February 19, and tomorrow is already the 1st.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/02/2021
Long delivery time Had ordered WWI Belgian cyclists and got German For the rest very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2021
I'm happy to have found the revell and humbrol paint references I was missing. The only downside is that I think you should have assortments of balsa and wooden sticks of all kinds, as well as scenery for fans of wooden models (tree lawns, etc.).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2021
unfortunately i have had two negative experiences with this store. the first with raf field huts, one of which arrived very damaged. the second very recently with a small russian ww2 fighter in the box of which there is no decal board. i am a gold buyer on ebay and therefore not a bad lay but bad luck has struck twice at the same place.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/02/2021
All ok rich catalog.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
It's a shame that taxes and shipping costs are more important than the items ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2021
The only drawback is that the instructions are not in French.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2021
Dissatisfied with the shipping time. I chose this site because it was specified that I could receive my order on Thursday. The order was dispatched on Friday (despite my Tuesday e-mail) and I was only able to pick it up on Monday. As a result, my nephew got a voucher for a home-made model for his birthday.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2021
Very good assistance from the staff in resolving the questions I had. Materials of good brands and responsive to my needs. One flaw the estimated delivery for Italy through French post and Italian post spend more than a week tral order and delivery and no 45 days as estimated. Overall I am satisfied with the service of 1001 midellini. Silvio Pagano
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2021
Only place i could find part for old R/C Helicopter. Amazed at charge for using PayPal. Took a while to arrive. But i got parts i did not think i would get.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
tres bon seul bé mol souvant des articles hors stock autrement livraisons rapide et contacte bo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
For a first purchase I find the delivery time quite long.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/02/2021
fast delivery
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