Customer reviews of 1001hobbies

Interesting model to make, don't hesitate to translate the little annotations on the assembly plan to avoid minor problems.

Havn't recieved any orders yet Havn't recieved any orders yet. Tracking shows last update 02-07-21 .packages in USA but still in transit.

Extremely short delivery times

Good service On-time delivery

Good store. Less good for the site.page locking needs to be reviewed. I hate your cookie policy.

Fast and efficient delivery, but the products delivered were of B- quality when they should have been of higher quality.

Delivery a little long but product conforms

Book ordered (Codex Space Marines) arrived with one corner damaged because it wasn't packed well enough. Only 2 sheets of craft paper in a cardboard box for protection, how could it be so? We need to be more vigilant when it comes to shipping items that are not properly packed.

I had a problem with my order but I appreciated your reactivity in contacting me as soon as I made my complaint. Best regards. My

Delivery and price were very good only the article was busy what I have also confirmed with a photo with you. After a short e-mail traffic but then no further answers from you

Very good choice of product

I'm satisfied with the models I've ordered and made. Only the presentation of the model is sometimes a little light (Ex on 3 identical models we find 3 different prices: the manufacturers are not the same and the number of parts certainly either).

Good except delay

Hello, I have received the missing brush and I thank you for it.

Neighboring countries and it takes 12 days to ship my order !!! we are in a difficult period (covid) ok but you are the only country that takes a lot of time to ship I have another order in progress how long will it take ???

Excellent and timely service! Thank you!

The item is no longer available on the 4th day after confirmed receipt of payment. A replacement or voucher is offered. I only need this particular item and have declared my withdrawal from the purchase contract. Since 1001 modellbau cannot fulfill their part of the contract according to their mail, I expect the full amount already paid including shipping costs back.

Wide choice of brands and modelsneed only to be a little bit patient regarding delivery timing and I recommend the site to avoid sending suggestions for future orders by filling the mailbox unnecessarilythe package arrived with careful packaging to avoid problems with the most delicate models.

Not truthful about inventory? When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors. Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021 Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.

12 days to process the order then postage time also. Not acceptable. I thought I was buying from a Spanish company but it is in France. I looked for a Spanish company to speed up postage and after the order was placed I find it is France which is not a problem but 12 days to process the order!!!! Cheaper and quicker postage to buy from UK supplier. Not happy.

Not truthful about inventory? When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors. Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021 Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.

Good catalog and delivery or

Ok no worries

Ok no worries

Correct order but the shipment of a padded A5 envelope could have been sent by registered mail. Delivery by Mondial Relais is a disaster. Delivery time too long and unprofessional service.

Products and delivery on time, but prices a little high

Great choice good service.expectations fulfilled

of the stock of the reac

A slightly long lead time. A wide range of paints and models

Had to wait a while but finally everything arrived Inside the boxes were a little damaged but the figures were complete and good Definitely worth repeating

Nice shop with a good range of tools.

One of the colors was wrong it comes green instead of black and one of the small pieces was not the right one. Otherwise everything was fine.

The order arrived two months late, it is true that what I expected arrived and it was in good condition, but I don't think I will buy again with such long delivery times.

I had a problem with delivery wrong material then after verification they sent me part of the order and the rest refunded with a voucher. Well I am satisfied for the seriousness is not everyone recognize the 'mistake and repair.

Excellent on-time service.

Great price very fast shipping. Given the delicacy of the item shipped and the cost of shipping I would have preferred a more padded package.

Excellent service..will be using again

The negative comments regarding shipping coming from the US I don't think are fair. We are in the middle of a pandemic as we all know and I know businesses are doing the best they can. They also can't control the shipping speed. We need to understand that all falls on the courier's. Anyway I placed my order and checked on it periodically and it kept updating until it shipped. Once it did I got tracking and my order came in very quickly. It's worth noting that it was with normal shipping speed also. I would gladly order from these people again. I can only speak from my experience and it was excellent! Thank you again 1001 Modelkits!

They have a wide variety of parts!

Very happy with the model. Great to find availability of different eras of vehicles.