1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Lots of model aircraft to choose from at the 172nd, but sometimes you have to wait at least 2 weeks to receive your parcel if the model is not indicated as being""in stock"" at the time of ordering, but indicated as""delivery within 7 days"" or longer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
products were well received and met my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Good service serious site product diversity
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Perfect! Just watch out for products no longer available in your catalog.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2021
My brush is still missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Very good. Thank you
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/02/2021
I ordered from 3 stores at the same time on the same day (Monday). One store delivered on Thursday, one on Saturday and this parcel is due to arrive on Monday. All via DHL. I personally think that's too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
Too bad the plexiglass box on Traction 143 is a bit cracked. But it doesn't matter, as the car fits into a larger display case for a Resistan fact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
nothing to say correc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
as satisfied as ever with the layouts and speed of order dispatch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Bravo for the packaging of each paint container. Careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Delivery on time. Concerning the contents, the Revell model paints are of very good quality, but the Heller paints are of poor quality (several pots are almost identical).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
everything went well, both with the products and the delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
quick response to a question asked. very wide choice of models and accessories -very
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2021
The packaging leaves a little to be desired. The boxes were a little crushed. Not very annoying for my order of 172nd figurines, but could be for other models.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
My order came a view Davy’s after i… My order came a view Davy’s after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.
Response from 1001hobbies
Dear Mr. Van Der Plas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
Everything was perfect. It took a little longer than expected but fine.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
I don't give you 5 stars because I think the shipping costs are expensive. Thank you
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
Web catalog very complete in model airplanes. Easy to manage orders and very simple payment. The delivery time of the purchase should be improved. The delivery information is very good and allows you to know the exact time of delivery.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 01/02/2021
The price difference between the price indicated on the website and the ticket was 10€ more without specifying the concept apart from the shipping that was specified. In total, a 49€ model has ended up costing
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
I liked the wide catalog of model cars 1:18 very fast deliveries and in excellent condition everything I received in perfect condition I regret that in the section ""showcases"" there is no more stock.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/02/2021
Ordered Revell colors arrived on time well preserved colors
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
If it were not for the fact that too much time passes between purchase and receipt of the package I would give them 5 stars. On items that are offered to be delivered in 4-6 days it really takes 10-12 days. Despite this I am very pleased with the overall performance and highly recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
My order came a view Davy's after i... My order came a view Davy's after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.
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Response from 1001hobbies
Dear Mr. Van Der Plas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
Clear catalog, fast delivery order
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
Good company. Wide range of products although the prices are generally higher than other companies in the market. They are very interesting the punctual offers that they present
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/02/2021
material arrived on time and well packaged sin for the descriptions on the site of the models that are not always detailed and you have to go a bit by intuition
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Verified Buyer
Rating: 2 out of 5
following a purchase from 01/02/2021
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
This is one of the very few online… This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.
Response from 1001hobbies
Dear Mr. Perkins, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach
Response from 1001hobbies
Dear Mr. Hartmann, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
Had a delivery that was damaged on… Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!
Response from 1001hobbies
Dear Mr. Baker, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/02/2021
Everything super gladly again
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
Excellent quality. Great delivery given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
Despite having received a confirmation that my item was delivered I still have not received my item. I�ve reached out via email and am awaiting a response.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
Excellent service prompt turnaround. Great communication. Faultless purchase thank you.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
well I made a mistake when ordering wanted the english copy of blackstone fortress escalation clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2021
Shipment was pretty quick (Within a… Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.
Response from 1001hobbies
Dear Mr. Raaphorst, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/02/2021
Fast delivery and good status tracking. Prices could be a little cheaper ??
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