Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
items are always delivered on time and well protected too
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Verified Buyer
Rating: 2 out of 5
following a purchase from 06/01/2021
Still awaiting parcel for item ordered on 21st December 2020. Difficult to contact the vendor to discuss or resolve this issue.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/01/2021
Everything was fine, it just took a little while, but given the times we live in, it's more normal.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 06/01/2021
Very disappointed with the shipping service. After more than 10 days it still has not arrived. They have been 4 days ""in prapració"" and another 5 ""Prerregistrado"" in Correos but without delivering the package to be sent. I wrote an email two days ago and have not had a reply yet. As for the model in question, I still do not have it in my hands.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/01/2021
Excessive delivery time. Stock problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
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Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
No particular comments.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2021
Might be good if you explain which… Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/01/2021
The delivery time is a bit long For the rest very satisfied Just to mention that I ordered around the end of the year which may explain the waiting time
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2021
Happy with the product but delivery was late and came post Christmas, Brexit border issues I���d imagine but still frustrati
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2021
I ordered a model on the 21st of December. It still hasn't been delivered. The tracking system says they haven't received yet. Message the company 1001 model kits and they haven't reply either ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2021
Satisfied with my choice.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2021
still haven't received the parcel that should have arrived 10 days ago
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2021
delivery time far too long
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 04/01/2021
Order placed on 61220 still not arrived on 40121
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
There was some delay with the shipment but in the end it arrived perfectly.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
Everything perfectthe only downside is the delivery timeotherwise very good.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2021
Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 04/01/2021
I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Strange to have a paint""Laque"" among the acrylics requested, even if it's quite in the same tones as the model. A little more difficulty for brush painting. For the rest, everything was perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Very good site, lots of material and models. Delivery on time despite the current provisions (covi
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Verified Buyer
Rating: 2 out of 5
following a purchase from 03/01/2021
It has been weeks since I ordered one roll of oracover and still have not received it...
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 03/01/2021
The delivery unfortunately took a long time It was stated on the website that there were 120 paint strips in it However, there were only 20 paint strips with 6 jars each so you have 120 jars but not 120 paint strips
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2021
bonjour j'ai mi que 2 etoiles suite a la réception du char rc henglong king tiger parce que malheureusement au bout de quelques secondes le char s'arret net et le phare avant ne fonctionne donc je suis asser decu de cet achat d'autant que je voulai en acheter d'autres . et si a chaque fois c'est pareil ben c'sera non cdlt orgawitz christian
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2021
Once again I buy a product that is available on the site and that is not really available 3 weeks later.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2021
received a package of a henglong 116 king tiger rc tank and after charging the battery the tank switches off after a few seconds and the headlight doesn't work, so I'm very disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2021
Material conforms and in good condition. Received on time despite the holiday season Follow-up information not very coherent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
Fast, compliant shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
On that score: Respect. Go to
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
Package received late but well packaged. Quite satisfied apart from the stamp.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/01/2021
Order placed on November 28 and parcel received on December 26! A few days after placing the order, I received an e-mail informing me that one of the products was not in stock, even though I had not been informed of this at the time of ordering. Approximately every 3 days I received the same message, even a duplicate. In mid-December I contacted the seller and again received an e-mail telling me that they were waiting for the product. I was waiting for these models which were intended as Christmas presents! To miss and on top of that to have to buy something else! We are asked to give preference to our French companies to keep the economy going. In the meantime amazone respects their shipping dates to the letter. Very disappointed I will not make any more com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2021
Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/01/2021
It took a little too long to send because of the resonance there is p
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/01/2021
I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco
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Verified Buyer
Rating: 4 out of 5
following a purchase from 31/12/2020
item in perfect condition and very quick in the delivery
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Verified Buyer
Rating: 2 out of 5
following a purchase from 31/12/2020
I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/12/2020
Overall disappointed. The order scheduled for delivery by December 21st finally arrived on December 29th...a shame for a Christmas present! The parcel ready to be dispatched from the logistics platform was blocked for 5 days without any explanation from the company I contacted by phone. What's more, 2 of the items advertised as being in stock on the site were found to be awaiting restocking at the time of confirmation...to encourage the customer to order (?) whereas other sales sites clearly indicated that the products were not available for 46 days. It's clumsy, even misleading. In my opinion, you can only give a bad brand image, and this encourages mistrust... disappointing for a site that claims to be of high quality and, what's more, French.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2020
Products as ordered. The only drawback is the price of delivery, which is still too high, especially for the packaging, which is still very mediocre.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2020
I followed the instructions as to which colors to buy for the model purchased as a gift. I ended up with 0 matches with the indications on the box. Extremely disappointed and unworthy service. I hope you can find a solution quickly. Thank you After contacting 1001hobbies an efficient solution was found and I hope that in the future the indications on the site will be more accurate.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/12/2020
Delivery times not respected and minimalist packaging. Too bad, because the site is supe
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