Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/12/2020
For a company out side of America the service is pretty good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
I found the ref. I was looking for shipping just a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Fine, just a little long delivery
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/12/2020
Outside Company For a company out side of America, the service is pretty good.
Response from 1001hobbies
Dear Mr Kruszewski, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Outside Company For a company out side of America, the service is pretty good.
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Response from 1001hobbies
Dear Mr Kruszewski, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Complicated period in terms of dela
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2020
Hello After paying nearly 10€ for a 48h delivery I was delivered in 96h. I'm told it's the health crisis. I work in the children's sector and we too have been faced with a health crisis since 130320 and have had to reinvent ourselves to be able to work more or less normally. So I think it's a shame to charge for a service we don't provide.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/12/2020
The shipping time wasnt very clear The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.
Response from 1001hobbies
Dear Mr Joaquin, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
The shipping time wasnt very clear The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.
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Response from 1001hobbies
Dear Mr Joaquin, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/12/2020
Beautiful Tamiya model aircraft 1:48 swiftly delivered from France to Italian address in good condition. The laptop web site better than the iPhone version, which seems to have some key links missing (e.g. legal info and password reset)
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/12/2020
Not so good as a first experience because I got the wrong merchandise. But very well afterwards because after an email they acted immediately to send me the right merchandise. I will definitely buy again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
I'm very happy with my order, but I'd like to point out that it took me more than a week to receive it, and that it was impossible to track it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
I ordered it 20 days ago and paid for it, but when I log in to the parcel delivery service I see that it hasn't been sent by 1001hobbies. I then asked why by e-mail and got no answer. I have adapted it because a good follow-up has been made.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Very good product fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
If the order took a long time to reach me the items are conform
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Great store and lots of wonderful products. However, my order of 23 11 arrived on 1712 ( contrary to the delivery forecast at the beginning of December) I would have liked to have been warned when I placed my order that the toy was not available immediately. This is a
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 17/12/2020
I placed an order that was supposed to arrive in 7-9 business days and instead took 12. Since it was an item I was supposed to decorate for Christmas each day of delay was heavy to catch up on. A meager communication came from support about the delay in restocking and this unnerved me because if you don't have the item in stock you don't sell it. If I had in fact known it was out of stock I would have purchased the same item from another retailer at a lower price where the estimated delivery time was 10 business days. Another thing: since the item has a cone shape I asked for gift wrapping (cost 2.50€) to have something more ""professional"" than what I could have done (who with packages anyway I do pretty well) and I was delivered the cone simply wrapped in a sheet of colored paper and with a scotch tape closure to say the least embarrassing. I think with a little more care and attention something better could have been done. I am not giving a star because with the purchase anyway I was given a 5€ off coupon on my next purchase. I will most likely not use it but it is still a kind thought.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/12/2020
Somewhere along the shipping path the… Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Please .... pay attention to the delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
order very easy on the site reception of the goods the day envisaged... perfect now it does not remain any more but to see once the model my
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Somewhere along the shipping path the... Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
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Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/12/2020
perfect merchandise. shipping a little slow but nothing negative to report.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/12/2020
Delivery was prompt. Everything was well packaged. Again and again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 16/12/2020
GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/12/2020
little possibility to speak in Spanish on the phone
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Verified Buyer
Rating: 4 out of 5
following a purchase from 16/12/2020
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the “tracking” was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it’s a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Very good, except that when I ordered it wasn't clearly stated that the shell and paint were not included, so I was a little disappointed when I received the product. But if nothing
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Neat heur That will get me through the lockdown
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Fast delivery good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the "tracking" was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it's a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.
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Response from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/12/2020
Good experience It is only not that nice to recieve emails in french when you cannot read it The website is in multiple languages only the emails not yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Very good! Fast delivery, order as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Satisfied with the speed of shipment. The package has not yet been unwrapped, as it is a Christmas gift.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Package arrived safely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
It is difficult for me, a grandmother, to give an opinion on a model that my grandson will receive on No
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/12/2020
Brilliant service. Really fast delivery. Quality product.. only thing you could improve on is letting customer no that you've received their order.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/12/2020
The ordered material has been received correctly. Perhaps a little more speed would be positive
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/12/2020
Received without problems and as expected. It took a little longer to arrive than usual on Amazon but it was fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
RAS. The package was delivered a little late. Otherwise correct transaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Good preparation but too long lead times for products in sto
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