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A
Rating: 4 out of 5
The time between the order and the departure of the parcel was a little long. I had to call you two days before I got my parcel.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
satisfied: delivery ahead of schedule - good condition
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A
Rating: 4 out of 5
Long wait for delivery
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A
Rating: 4 out of 5
simply impeccable!!!...
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A
Rating: 4 out of 5
Very good! Very large selection, fast delivery
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A
Rating: 4 out of 5
Despite a small problem quickly solved when creating my account, I received my order within the promised time. Thanks to Laure in customer service for her professionalism and responsiveness.
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A
Rating: 4 out of 5
One of the items was announced to be in stock when it wasn't... Too bad... Delivery time longer than expected. Was able to contact someone easily... That's a plus. Satisfied all the same.
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A
Rating: 2 out of 5
Poor quality model and long delivery times
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A
Rating: 2 out of 5
Purchased only with paypal or credit card. My order was supposed to be shipped within 35 days instead it was shipped after two weeks in fact not a serious delay but in asking for explanations I was getting discordant messages those who told me that their regular supplier no longer had it available and they sn sn turned to another and those who blamed the courier delays generically. I started to lose confidence. The turning point was only when I threatened to turn to my bank for a chargeback a few days and they shipped.
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A
Rating: 4 out of 5
Order conformed and received within the advertised time
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A
Rating: 2 out of 5
Hello Sir Madam! I have received the package the miniature car very well but the plastic box where the car is inside in very bad condition! I am dissatisfied for
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A
Rating: 4 out of 5
Impeccable parcel. The post took a long time.
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V
Rating: 4 out of 5
Great product but shipping took a very long time.
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A
Rating: 4 out of 5
Products and delivery as expectedeverything ok.
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A
Rating: 2 out of 5
I waited almost 1 month for my parcel to be sent. My brother didn't get his birthday present on time. DÃ
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A
Rating: 4 out of 5
Parcel well received delay a little lo
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A
Rating: 4 out of 5
Received on time and in good condition
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V
Rating: 4 out of 5
Great product but a little slow on delivery, Probably my error for not checking, this is a french company despite the .co.uk
A
Rating: 4 out of 5
Efficient site, good customer service ... But you can order products that are not in stock without knowing it. It would be better to know when ordering. A bien
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A
Rating: 4 out of 5
nothing to (re)say
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A
Rating: 4 out of 5
Unfortunately, my grandson's model was due to be delivered between 0412 and 0912, but he only received it on December 11. His birthday was 5122020. Too bad for this re
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A
Rating: 4 out of 5
Received on time product conforms
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A
Rating: 4 out of 5
Very pleasant site, fairly well presented, but a little slow to access the desired pages.
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A
Rating: 4 out of 5
I'd like to come back to my previous negative review. The after-sales service contacted me on 2 occasions to try and find a solution with their supplier for the missing parts. I appreciate this commercial approach and hope that it will help me to find a solution.
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A
Rating: 2 out of 5
I'm giving it 2 stars because the product seems fine, but the packaging needs to be improved! A huge cardboard box for 1 small box lost in the middle of plastics is excessive and not environmentally friendly.
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G
Rating: 4 out of 5
My second order with 1001 and also this time arrived well Clear site good contact via email There is nothing wrong with that The order on the other hand has taken 18 days Probably to not have to build large stocks to have they do not have everything in stock This long delivery time was not clear to me Now I know this I can take it into account
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V
Rating: 2 out of 5
I was sent a voucher with a 5% discount by email for my late delivery. I then wanted to place a new order and claim the discount. The discount code cannot be entered or is not known at 1001hobbies. So no new order as the 5% discount promise cannot be claimed. Promises alone are not enough - they should also be kept.
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C
Rating: 4 out of 5
The postal service is very, very slow and prices can be improved.
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V
Rating: 2 out of 5
Incredibly slow.I am still waiting for… Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
V
Rating: 2 out of 5
I can't write a review when I haven't received my order
A
Rating: 4 out of 5
I am very satisfied. I received the items I ordered in a reasonable time.
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A
Rating: 2 out of 5
Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
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Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
A
Rating: 4 out of 5
Nothing to say
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V
Rating: 2 out of 5
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
V
Rating: 4 out of 5
Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I�m building. These pieces really enhance the kit building. I�m in the United States so I have to anticipate the shipping times but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I�m building next.
G
Rating: 4 out of 5
Neatly delivered to your home This time it went via post nl and arrived at the right time
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G
Rating: 4 out of 5
Order and delivery went correctly (little delay due to busy period)
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A
Rating: 4 out of 5
I give HOBBIES 4 stars but zero for the model I received. I thought I was getting a French-made plane but it's Czech-made. It's impossible to cut the small parts that are welded to the sprue, and there's no glue to stick them together! You have to use a saw to separate them. The molding is disastrous: the plastic is very bad.
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A
Rating: 4 out of 5
Compliant product
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V
Rating: 2 out of 5
Goods are ok but 250€ gift wrapping for a mini piece of paper primitively wrapped and without a gift bow that disappointed me very much.
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