Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
perfectly packaged parcel great choice in your store but a little downside: a little long to get the order and impossible to contact you by phone for advice and misunderstanding on your promotions (figurines French tanker promotion at 10.79e and I paid 11.9
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2020
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 07/12/2020
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 07/12/2020
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Impeccable delivery in a very short time despite the current situation. Content as expected. Me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Complete order relatively fast delivery (because of covid) Good service as usual
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/12/2020
Unfortunately much too slow and extremely expensive to ship.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2020
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
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Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/12/2020
One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/12/2020
Items were delivered for the agreed price and within the agreed time Not the fastest delivery but that was also indicated in advance Well a special packaging no box but all items packed together and taped in bubble wrap! But that does not affect the article so fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Good service, friendly welcome on the phone. Covid conditions are not favourable for fast order processing, so patience is required, but the merchant is not responsible for this.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Beautiful make-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
I find that every time I call I am very well received but I would like to place my order over the phone and not pay an extra charge.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
yes, we were satisfied with this order, which was exactly what we had ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Delivery a little long, even though there was no reference waiting to be supplied when the order was selected on the Internet.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2020
Average, because even though the references were all available and dispatched quickly, order taking was more than laborious (numerous slowdowns and bugs) and the order preparer confused HU022 with HU220, so it wasn't the right color! As there's no shortage of suppliers and COVID boosts online sales know-how, I'm forgetting 1001 maquettes. Dice
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/12/2020
Comprehensive site although every time you leave the article folder you have to revisit all the pages from the beginning. However OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Very happy with the 1001 Maquettes website. Suggestion: recommend a custom paint pack for the models ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
I received my order after 2 months and 4 different relay points, one of which I couldn't get to, and the parcel was returned to me at my home address.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Hello I'm satisfied with 1001's service, speed and quality of packaging. It's the first time I've used a paint for plastic, and I found it lacked adhesion on a previously painted surface. It dries too quickly and doesn't appreciate repeats, and the tension isn't respected. This was the 1st impression following the first coat applied over a lightly sanded pre-existing layer. 2 days ago, faced with an unsatisfactory result, I lightly sanded it again and applied a second coat without touching up the paint in a single, fairly rich pass. After drying, the result is smooth and
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2020
Compliant products. Excellent packaging. Disastrous delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
complies with my request.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 04/12/2020
Was very satisfied, only the delivery time was a little long. But in times like these.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/12/2020
On the trust of the excellent packaging but until Christmas it will remain packed is gift for son hoping he will appreciate Massimo
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/12/2020
No comments
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 04/12/2020
The delivery was quite slow (this was indicated on the website by the way because it is due to the structure of the store) so it was only 14 days later that it was offered to Post NL Who also needed almost a week but that is not the fault of the store What is annoying is that 1 of the boxes was flattened apparently without damage to the contents but the shipping box was apparently not resistant to the forces encountered during transport I have had better experiences elsewhere
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Don't worry about the site, there's a lot of interesting stuff, I'll come back to it later. On the other hand, the delivery times are frightening for material marked in stock. Your competitors delivered to me in three to four days. To be improved. S.C
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Order conforms and in good condition Delivery time a hair long. Order placed on Saturday but only sent on Wednesday and received on Friday.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2020
I ordered an item on November 26 and my order 235451 has still not been processed. I sent an email to 1001maquettes but I still have no answer.... I'm getting a bit worried
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
ULTRA FAST SHIPPING UNBELIEVABLE !!!! MAGNIFICENT PRODUCT VERY SATISFIED please note that delivery is free but in fact you have to pay for it ...too bad for the fifth Etoi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Apart from the delivery man, RAS.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Product conforms but delay too long and packaging damaged
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/12/2020
excellent service
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Verified Buyer
Rating: 2 out of 5
following a purchase from 03/12/2020
Order processing time too long, delivery time too long considering cost of postage.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/12/2020
Lots of catalog where you can find what you want and fast delivery despite the distance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Delivery corresponds to the order and correct packaging and delivery to the ideal point. Merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Products conform but delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
it is to offer so I can not evaluate the items impeccable delivery time corrected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Order conformed and received quickly. BRAVO
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2020
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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