Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I have been very happy with the models... I have been very happy with the models and the service.
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Response from 1001hobbies
Dear Mr Webber Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
when choosing an item on the site, information should be provided on availability - we discover the wait after the fact
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Positive point: a wide selection Negative point: the price of some models
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/10/2020
Simple. They sent the wrong size/scale of tank track and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week - October 8th 2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
Small delivery problem but overall excellent material
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
No worries with the service. But above-average rates.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
Order complete and delivered in record time. Well done. Site highly recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
well satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
very good transaction correct price and delivery See you soon for new orders Thank you A.PELL
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/10/2020
1001 models have an extensive range of quality models and give a prompt service but I have had to drop one star as they don't always prove to be the best on price.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2020
Time taken far too long despite two phone calls. The parts are confo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2020
If a product is not in stock, please indicate this. This will avoid the customer having to pay colissimo delivery charges because he is in a hurry.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2020
process tres : rapididté - efficacité mais ... par contre prix des figurines parfois trop élevé et prix qui se modifieent suite à la visite précédente : donc j'ai acheté ailleurs .... benchm
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/10/2020
The shipping service is fast and effective. The product catalog is very wide, including the decals. I do not rate the fifth star for the prices as they are somewhat higher than those of other suppliers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2020
Product conforms to my expectations delivery a little long but given the context I do not hold it rigueu
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/10/2020
Op 10 september 2020 artikel TU00366 besteld en betaald. Sinds 10 september staat het pakket bij PostNl als �aangemeld� maar vandaag 6 oktober nog steeds niets ontvangen. Op een mail van vrijdag 2 oktober j.l. geen enkele reactie. Als ik bel krijg ik een engels sprekende voicemail. Communicatie langs Trustpilot werkt wel want het pakket is vandaag 12 oktober na een stevige en harde review op 6 oktober geleverd. 1001 Modelkits: doe wat aan je klantencontacten via email of telefoon anders redt je het niet.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/10/2020
It took a little while for the order to be delivered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2020
No worries about ordering, the application is simple. The product arrived quickly and in perfect condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2020
After a catastrophic first order, this site has made up for it. The prices are a little high but the service is there and it's imp
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/10/2020
Arrived in good time
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/10/2020
Got my model paints suuuper quick!! I am very impressed and I knew details of my shipment all along the way. Very satisfied. Products arrive in optimum shape. Reccomend this website wholeheartedly.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/10/2020
Good product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/10/2020
Wide range of models but prices higher than on other sites and waiting for restocking without knowing the restocking times. Unreachable by phone. Notifies only at the last moment when models are to be retrieved from stock.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/10/2020
The instructions are very bad The instructions are very bad. They trell you to hit a bind button that is not there. My boat has a sticky rudder so it cannot turn left.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
I did not put the totality because a little long the.livraison but if not packed well and well protected s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
Just a can of paint missing but nothing serious Superb model! Great service!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/10/2020
The instructions are very bad The instructions are very bad. They trell you to hit a bind button that is not there. My boat has a sticky rudder so it cannot turn left.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/10/2020
Fast shipping and good communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2020
product always delivered on time always very well protected at the time of delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
Really wide choice friendly welcome fast, clean and well-packaged deliveries (Collissimo). Prices a little higher than average in general, but beware: sometimes this is downright excessive (Reskit Aires...). I've been an avid model maker for 40 years, and I'd like to recom
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2020
good quality however the website was... good quality however the website was indicating the scale was a different size than I expected...MUCH smaller...well I am going to see ho it is to build a 1/350 scale V22 Osprey.
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Response from 1001hobbies
Dear Mr Lombard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/10/2020
good quality however the website was… good quality however the website was indicating the scale was a different size than I expected...MUCH smaller...well I am going to see ho it is to build a 1/350 scale V22 Osprey.
Response from 1001hobbies
Dear Mr Lombard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/10/2020
So far it's all going well but because of the Corona crisis I can't really say much about it. Sometimes everything goes smoothly as it should and other times I can chew my nails off for as long as it takes but so far I'm a satisfied man ps the transport companies are making a mess of it especially DHL Keep up the good work 1001 I thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/09/2020
original item ordered did not arrive as got sent wrong item and when tried to correct original given as unavailable so made request for substitute item that received ok, a bit disappointed that original item not available but substitute item ok so satisfactory outcome after bit of a wait
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Everything is correct except for the use of ""coupons. The e-mails sent are incomplete and not always easy to use. We'll put this down to inexperience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
efficient service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/09/2020
The Company communicates in incorrect Italian. The expected delivery date was exceeded. Without my request I was notified immediately that the order was completed. From subsequent emails the order was actually completed more than a week later and subsequent to my reminder. This does not engender a climate of trust. The online tracking on the site is not useful as it has only a few possible statuses and does not clarify the status of the order. I did not give three stars because in the end the product arrived to me and is what I ordered. But the information to the Customer is severely lacking.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/09/2020
Good service Good service, and timely info,quick turn around. I will recommend to a friend.
Response from 1001hobbies
Dear Mr Webber, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
Delivery a little long for their rest all is ok
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/09/2020
well packed and quickly delivered
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