Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/08/2020
Everything worked well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
High shipping costs compared to competing sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
A little long for delivery! But COVID obliges.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
Too early for the moment Give me time to discover your products
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/08/2020
the service was good every thing was on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2020
Product conforms and received well packaged. Interesting price even if I saw it later on ebay 20€ cheaper... That would have allowed -10% instead
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2020
complete site with many references- but the search is not intuitive. i discovered after ordering other products that would no longer have. next time may be good- free shipping
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/08/2020
Quick delivery but Shipping glass bottles in a pluriboll bag could do damage one of the bottles was open with the cap unscrewed AND all the thinner spilled into the bag except this all ok Regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2020
Shipment took a little longer than indicated. Nevertheless, the parcel was correctly packed and arrived in good condition.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/08/2020
24 days delivery time !!! Unfortunately no hint when ordering !
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2020
I ordered pots of paint for my model but my order was incomplete, some pots were missing.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2020
Unfortunately the parcel I received was incomplete. Although the parcel arrived on time and in very good condition, it should have included a white spray (CORAX WHITE SPRAY (GLOBAL)). The white spray was missing from the parcel, which is why I only put 25 Ã
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Verified Buyer
Rating: 2 out of 5
following a purchase from 25/08/2020
I ordered in early June. A month later they sent me the wrong parcel. They would not send the correct order until this wrong parcel was returned. Many many e-mails later, most of which were not answered, I finally received my order in the middle of August.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 25/08/2020
I was disapppointed frankly. Covid problems and postage difficulties I understand. I ordered three products and heard nothing for two months, then I heard one was unavailable (I was surprised to see it advertised frankly). The other two would come and I would be credited with the balance, not refunded. OK I found something else, had to repay the postage, OK. Came quickly. But the third product is still advertised, despite repeated e mails from me. If I click on it, it goes into my basket (three times now). I even get reminders that it is there in my basket (even if not in store) and I have not paid. This is my only real issue here. Thanks for your early reply. Much appreciated. The item I requested is the Dragon 1/71 M4A3 105 VVSS. I was very surprised to see it advertised as it is almost impossible to find. It does need to come off your store list, as it is still inviting payment after entering the basket. Unless it is now back in stock of course! Good luck in these hard times
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Hello I'm a 172 aircraft kit builder (1975-1990), and I'm very pleased to find on your site so many 172 accessory kits and decals from all over the world. This saves me a long search on the web for rare products, and guarantees me their secure delivery within controlled deadlines. The prices of the items may sometimes be a little higher or a lot more expensive BUT THE TIME SAVED, THE SERVICE AND THE RELIABILITY MAKE UP FOR IT! Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Packaging slightly damaged, but no consequences for the merchandiser
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/08/2020
I received the shipment very quickly and without any problems.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/08/2020
The site has a wealth of products and it is quite easy to place an order. Sometimes prices are very ballerine and there are discounts that are often short-lived but on average you spend less than in the store and with an enviable selection. Better care should be taken with the accuracy of the site, which sometimes misleads perhaps because of incorrect links.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2020
Package arrived on time and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Why ask the same question twice?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Order received promptly, well packaged, no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2020
Very responsive customer service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/08/2020
Nice kit and keeps the kid busy Nice kit and keeps the kid busy , shipping is very slow however
Response from 1001hobbies
Marlene Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
very good packaging product delivered on time but with delivery price remains to be seen without delivery billing.not disappointed for this second order competitive prices. lack of promos compared to other sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
A little long to receive my parcel. No stock, so longer waiting to receive the model from the supplier and send it back to the clie.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/08/2020
Ordered accus lipo 1s. I received a lot of emails too. Postage for a shipment weighing just 10g with packaging at 7.99!!!! Too high. Could be delivered by recorded delivery. Delay in delivery.... Don't be surprised if you buy from an American logistics platform..... A bon ent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Nice kit and keeps the kid busy Nice kit and keeps the kid busy , shipping is very slow however
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Response from 1001hobbies
Marlene Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/08/2020
My order arrived quickly and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
Long order processing times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
Article as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
I'm always happy with your service, but the post office is a disaster! Best regards. ROUXEL Jean-Loui
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2020
Revell models in line with the price ( average ) but for my 8 year old son it's very good. The downside is the delivery: the boxes were quite damaged because the carriers don't give a damn. Fortunately, the inside was intact. I don't know if I'd get a 130€ Tamiya model delivered by
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/08/2020
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Response from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
As always, no worries from order to delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/08/2020
The parcel has arrived. I ordered it on Thursday at 9am...it was specified that I would receive it the next day (Friday the 14th). To be sure I paid Chronopost (still guaranteed within 24h). According to the information available on the Chronopost tracking system, my parcel was dispatched on Friday evening....36h to put 5 cans of paint in a poor pouch...not very serious! I paid the Chronopost for nothing...and I find it intolerable to have to pay even more to have "the right" to pay with paypal...your competitors are more reliable and faster. The parcel conforms however.... Maj: the information provided by Chronopost is contradictory to what you write below... I can't put a screenshot...too bad. You're offering me a 5€ voucher and a refund for the Chronopost shipment. It's a credit to you and very commercial of you, my friend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
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Response from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/08/2020
long lead times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Very good service and perfect model package! Only the delay was a little longer than announced But otherwise
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/08/2020
Correct items fast reception
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 15/08/2020
Very long wait and no reply to a sent mailWould not order here again
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