Customer reviews of 1001hobbies

I was very upset when UPS sent me an... I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.

I was very upset when UPS sent me an… I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.

Received quickly Great I recommend A small downside everything is in English my son who is 9 years old is satisfied

Punctual and accurate but don't understand each other with colorise you ask for a color must be that and no BLACK!!!

Very satisfied as usual i. laure

Hello I'm still waiting for an order placed on 03.07.2020 but otherwise I'm generally satisfied with the services offered. The solido military range you offer is very disappointing.... these are not the solido of my childhood. Me

The mould itself was good- the parts… The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.

The mould itself was good- the parts... The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.

Hello. Access to your site with a password that has to be reset each time. The rest ok. Sincerely

Model review Good friendly staff very helpful

Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.

Delivery time a bit long

Very good service

Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.

For a microscopic spring I paid almost 7 € when I later found it p

Model review Good friendly staff very helpful

Great product quality. Delivery did not take that long considering coming from Europe to the US and the current health environment.

In the demonstration video of the item I chose you can see the box open and you can see that inside the pieces to be assembled are green but when the package arrived to my bitter surprise the pieces were white i.e. to be painted. They told me they would email me the free return form but to date despite my email reminder I have not received anything.

The box was in very poor condition so I have to check the contents for damage first. The packaging was perfect, but the box containing the model was crushed in more ways than one.

Top material Too bad the box was a bit broken But the material was still fine

well received just the delay a little longer than expected but maybe it was the deliverers fault

Product conforms to my expectations. Correct delivery

Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.

concerning the delivery not delivered by hand to the hotel next door. Perfect packaging. Lack of explanation on the instructions and still waiting for an answer to my questions.

Great choice of model paints Great choice of model paints. Delivery took a while but I think that's to be expected at the moment with the pandemic. When I contacted them I got a quick response from customer services to apologise and explain the delay was down to one paint being temporarily out of stock. Overall, good service and would use again.

Delivery time a little long but otherwise perfect service

4 stars only so that my message is not censored by the site. In fact, all messages below 4 stars are hidden by the site to show only good reviews. Uneven delivery times: some people receive it in 2 days, while others don't hear from me for 1 month. I was supposed to receive my order in 48 hours, but I got it 15 days later. Packaging not as good as competitors. Order as per photos. Probably the last

A fair price on a discontinued model shipped internationally and received in 10 days what more can you ask for? And I didn't have to worry about getting scammed.

It has good stock, the service is good and the orders arrive in good condition. Perhaps the shipping could be improved because as a rule it takes quite a long time.

Great customer relations and super fast delivery highly recommended thank you

They should really add the sizes of the models in the description

The order was placed 11 days ago and unfortunately the product has not yet been delivered... The processing of the order was fast and the shipment was done immediately, but the delivery is problematic. As this is a gift for a specific date, this is a problem.

Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

Kit is on a par with other quality 1/48… Kit is on a par with other quality 1/48 scale models

Kit is on a par with other quality 1/48... Kit is on a par with other quality 1/48 scale models

Reliable siteema I did not find much general assortment model cars I was interested in the Ferrari to give as a gift and it's fine I had ordered red ede and arrived blackin fact in the next orders specified it. Anyway you are fast (codid aside)and reliable and the goods arrive undamaged.

Fast delivery despite the context of the pandemic the stock is well stocked just the prices higher than your competitors too bad! If not in stock elsewhere I recommend you. Sincerely . M

I have changed my mind following the sudden release of my order, which was finally processed and delivered in 7 days after 15 days without any news. In conclusion, the debit is immediate but the tracking of the order needs to be reviewed as I still had to contact the store again for my order to be unblocked. The parcel is clean

Good job. Excellent selection and thank you for improving the website at the beginning the navigation through it was a pain.

Wide selection and fast delivery, even during the health crisis