Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
they said they had my item in stock i paid them nearly �100.00 when it did`nt arrive i checked tracking only to see ""not available"" i e mailed them and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want i said i wanted my money back . they have not answered me . i have tried time and time again to contact them but no reply. dont make the same mistake as me-dont trust them to refund .
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/05/2020
Although the situation is understandable, it has been a bit slow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
received as ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Bonjour votre site est très bien pour le choix des marques mais lorsque l'on tape sur la description d'une maquette il serait très judicieux d'avoir les références des peintures pour celle-ci je prépare actuellement une commande de plusieurs modèles et je suis dans le doute pour mon stock de peint
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
products ok delivery a little long but any reopening is complicated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Model corresponding to my order.the only drawback is that the assembly instructions are not always easy to understand.but with a little patience I'm getting the hang of it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Order received I am satisfied. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Many references A pleasant site to discover Weak point: the search for paint references
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/05/2020
Quality material enhanced by informative documentation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
product corresponding to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Good product but delivery time too long perhaps because of the VOC.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Ordered and delivered on time, despite the current difficulties. Thanks to the team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/05/2020
Courtesy and professionalism
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/05/2020
good service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/05/2020
Shipping took a bit long but that is not strange in these circumstances
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 16/05/2020
Took very long But otherwise the service was Totally good !!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Nothing to say, it's fast, but the site is a bit confusing, which is why I'm only giving it 4 stars.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/05/2020
Very wide choice of models spoiled for choice.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/05/2020
This was my first purchases with 1001and completely on line because of COVID-19. I usually like to discuss any questions I may have about the items I wish to purchase with a member of staff but glad to say that everything turned out ok. The range of items was a delight to see from just one supplier. I am now considering my next buying spree with 1001. Thanking all the team for a great effort in delivering my order within one week. Take care in these difficult times.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/05/2020
Slow delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Fast despite the troubled period of confinemen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Good size good quality easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Ce un peut le fouy dans les listes de maquettes... .
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/05/2020
I made out express delivery for my... I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Good follow-up
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/05/2020
I am very disappointed. I called several times and sent an email with no response. I wanted to contact them for my parcel which was sent back to the store to ask them for an additional address but it was impossible to get them on the phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc
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Verified Buyer
Rating: 2 out of 5
following a purchase from 13/05/2020
I made out express delivery for my… I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
In these troubled times, despite a few minor inconveniences, the service was assured and the parcel arrived on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
My delivery was long but cov
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Slightly chaotic Colissimo deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
My son had a lot of fun. Suitable for a 10 year old, but the paint pots were missing.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 08/05/2020
Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After me sending a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/05/2020
Shipment tracking is very poor
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
First order and good surprise, very good communication (email), good order tracking, very reasonable delivery in view of the current situation. You have an additional customer
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 01/05/2020
I have not received it yet. It was scheduled for delivery on April 27-28. I understand that given the circumstances the delivery is delayed but I have sent an email asking about the status of the order and I have not received any response with any information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Well-followed order despite current conditions
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/04/2020
Good I have not yet received the order when I receive it I will come back and give my opinion. I hope it is a good comp
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/04/2020
Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled should be on it's way soon. Since then not a single word of communication no updates nothing. Already two weeks late all I got was a mail giving me a �5- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.
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