Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Late delivery / no communication Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled, should be on it's way soon. Since then not a single word of communication, no updates, nothing. Already two weeks late, all I got was a mail giving me a €5,- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
Hello, confined people. O_An inconvenience for the customer is the change ..O_and by the way: my delivery address is rue de Vergnies in Ixelles and not chaussée de Bruxelles in Forest-(Belgium)..O_My mailbox is Hot and not Gl..O_The tracking""my account"" does not work ..O_Your ""Contact"" (in English..???).)something incredible does not recognize my mailbox Out(Hot) ..Until recently the packages arrived via Colisimo(more recently Mondial-Relay)and my invoices did not reach 150.eur ..O_For the last invoice it is all the more frustrating that you do not have half of my dem""not available currently""!!!.. I hope an answer from you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
very good tracking of parcels and availability of teams despite the current pandemic situation.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/04/2020
Late delivery / no communication Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled, should be on it's way soon. Since then not a single word of communication, no updates, nothing. Already two weeks late, all I got was a mail giving me a €5,- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2020
Shipping leaves something to be desired even if you pay 15 euro for fast shipping (2 to 3 days) the order still hasn't arrived and that makes 10
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Super puzzle delivery ok satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Considering the delay with the current conditions the delivery is good. The items received are of the quality I want. I just have a problem finding items (perhaps a fault on my part example I am looking for figurines Tamiya 135 it is the entire range TAMIYA that scrolls For the rest everything suits me. Jame
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/04/2020
Delay in delivery of items but expected during these times. Otherwise was a good service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2020
Order made on 40420. No news until 2304 today on 2404 they replied that the products I ordered are no longer available. I asked for a refund. It's not serial
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Good reception of the parcel. Exactly what I expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
The choice was very wide and perfect. The price was very good, thank you. But the postage was expensive and the delivery time: long (although understandable with the coroner's case).
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models convenient online shopping reasonable prices and good customer interaction.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
I just received my order today, dated April 4th, so I'm not satisfied! Nothing wrong with the paints. But the transport needs to be reviewed! I know right now that .....Covid 19! But don't say I'll be delivered within 3 days. Take precautions. Thanks and see you soon. G.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Perfectly packaged and compliant Long delivery time, but that's to be expected in a period of confinement.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/04/2020
still not received my order announced for 09 or 10 april 2020 N° 292
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
Nothing to say about delivery except a little late given the current economic situation good products
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/04/2020
Bit late response but great explanation and Neat delivery
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 21/04/2020
I edit the review because I received the modelsima I feel that waiting a good monthafter placing an order with a not inconsiderable amount of money is an excessive time even in the days of coronavirus. Overall not very satisfied. Good luck
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
A little long for delivery moody covid!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/04/2020
It took a while, but that is logical in these circumstances.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/04/2020
The order took about twenty days to arrive. Okay, it was covid19's fault. But they don't reply to the emails we send them, even though their answering machine promises very quick replies. I sent them an e-mail to complain about a bag of parts missing from the Concorde model box. No more response than when I asked about the status of the order. To collect the price of the order, on the other hand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Delay a bit long but finally delivered!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Send in accordance with reasonable delay for containment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Overall intuitive site with plenty of choice
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/04/2020
Good range of products at good prices. Fast and efficient delivery too.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/04/2020
Couldn't track my order on the website or get in contact to find out what was happening, went onto Facebook and saw lots of people hadn't received their goods and got worried, almost 2 weeks before I received my goods so very expensive delivery charges in my opinion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
difficult site search
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2020
Since April 7 order still pending no response billed and debited obviously Thank you for taking care of it is the least you can do
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2020
Since April 7 order still pending no response billed and debited obviously Thank you for taking care of it is the least you can do
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
Because of the Covid-19 delivery blocked by the Post Office. But it's a public service! Otherwise nothing to say about the company it's perfume
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Despite the health context, 1001 maquettes processed my order in a very reasonable timeframe.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/04/2020
Everything has arrived correctly but very slow 3 weeks since you buy it is a long time.
Fast delivery despite the circumstances and competitive price.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/04/2020
I still haven't heard from my parcel ordered on 04042020 and which should have been dispatched by 07 at the latest. The post office says that the parcel has not yet been delivered by the seller, and the seller says that it's in the hands of the post office, so I don't know whether my parcel has been lost or not. I understand that the COVID-19 crisis poses a few difficulties, but such a situation is unacceptable: if your company is unable to provide the service requested, you need to be transparent with your customers! It doesn't matter if I'd been told it would take more than three weeks if you'd at least jo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/04/2020
The only valid reviews are those that are satisfied !!!! And those who are dissatisfied (many!!) are not validated and do not appear? My order of 500 euros has been debited, no news of progress on my order placed on April 7th! This is an outrage. To cash the money all goes well for news of his order where it is she is indispo? No news, it's a disgrace!!!! And their number is unavailable
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/04/2020
The only valid reviews are those that are satisfied !!!! And those who are dissatisfied (many!!) are not validated and do not appear? My order of 500 euros has been debited, no news of progress on my order placed on April 7th! This is an outrage. To cash the money all goes well for news of his order where it is she is indispo? No news, it's a disgrace!!!! And their number is unavailable
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/04/2020
Perfect models too bad the shipping arrived a couple of days late but still a good buy! Recommended
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/04/2020
Edit. The order has arrived a little late but given the circumstances I give it for correct. I am very pleased with the quality of the product and the service I received.
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