Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
Delivery time a little long. But quality models. Well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
A little disappointed there is no tube of glue.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 16/04/2020
Not great, communication is poor and the phone number doesn't work! Sent a email asking where my model was as the delivery was taking forever. Response was slow, they eventually got back to me with a brief message that was not massively helpful. They have to ship items from their warehouse in Normandy which they don't show on the website very clearly.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/04/2020
One week I am now waiting for my parcel no news from you or the post office no mail since last Friday I hope for a little more communication
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/04/2020
Quite disappointed. Order placed on March 28, order being processed since April 08 and still nothing received... Even though all the items in the order were available... No information, nothing. I know times are hard, but still...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/04/2020
First time I have purchased and it has been satisfactory and it will not be the last.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/04/2020
The whole shipment arrived safely. It has taken longer than I expected but in the situation we are in it is understandable.
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 14/04/2020
website (in my opinion) not clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Always ordered there never disappointed. Quick to respond to message. AK INTERACTIVE brand items would be impeccable. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2020
very good site i recommend it
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/04/2020
Order placed 1 week ago but no news since. I've written 2 emails with no reply... So I placed an order with another service provider and I will send this one back. Domm
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/04/2020
It took time to arrive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
VERY SERIES
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/04/2020
I haven't received the parcel yet!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
I have received my order and I am very pleased with the service and the quality of the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
great choice but a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Hello second answer except the length of the shipment (corona) Roger Renault
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Verified Buyer
Rating: 2 out of 5
following a purchase from 11/04/2020
Purchased this kit to pass time to be honest the cost is to high for the quality of the model instructions zero certainly not for a first time attempt at model making and I can���t understand why the transfers included swastica Marking on a British W II aircraft on an over all recommendation I wouldnï
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2020
Disappointed We thought there were characters and no. What's more, a building block was forgotten in the box. For the price it's
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
very good sit
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/04/2020
Excellent assortment. Well tracked shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
Order sent quickly! Just a postal delay problem (due to Covid 19)..... Site probably serial
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
Some delay on delivery due to containment but it's perfect. Thanks to the team, containment is going better thanks to v
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/04/2020
I have just opened the box of the reale de France received last week. What a disappointment!!! This model is made entirely of plastic, which is not specified in the description. It's arn
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
received quickly but a little damaged.no breakage
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/04/2020
Great price. Delivery delayed by C-19. But if they stay this competitive on price will definitely use again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Complicated on a tablet as you can't see what's in stock straight away.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Very serious and very accommodating team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2020
Very good, nothing to complain about.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2020
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2020
Compliant and arrived on time
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2020
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/04/2020
Everything arrived in perfect condition. Quality of the puzzle very good. Delivery time a little too long but I think it is because of the coronavirus.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/04/2020
Package arrived with some delay not very detailed and reassuring information given by tracking. Very nice product chosen. Parcel in perfect condition. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/04/2020
The model I ordered lacked precision, was bent and broken, and even lacked paint! Rather disappointed considering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2020
At 56, I'm back to making models. I would have liked someone to recommend a primer for painting.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/04/2020
No news of my parcel more than a week after I placed my order. This is understandable given the current situation, but on the other hand there has been no delay in debiting the money from my account.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Late arrival of our order Chronopost just sent it to the wrong region! Package in poor condition but components seem intact. Perhaps the packaging should be reinforced
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
bonjour j'ai bien reçu ma commande toujours très bien protéger mais avec quelques jours de retard . It doesn't matter because with coronavirus it's quite normal for orders to arrive late. But the parcel arrived in very good condition. Continue comm
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/04/2020
model received as ordered. the site is very assorted and the prices are reasonable. I plan to order again in the future
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