Customer reviews of 1001hobbies

Thank you very much.

to be improved shipping time for the rest arrived all well and well packed thank you

I am satisfied with the package

A parcel was sent to Mondial Relay on the 32 and apparently lost! I notified you on the 7th and received a correctly worded notice of an investigation. Since we are on the 18th I wonder if I have to wait much longer for the result of this investigation I get an answer probably at the""investigation in progress""!!! As this is not a lost Rolls, I don't understand this option. It disappoints me because I recommended you to friends for your reliability. I assume that this notice will not be circulated to your customers. Jacqu

First order the navigation on the site is good the tracking of the order also the packaging of the package is robust ... alas a landing gear of the C47 Dakota ordered for the birthday of my son is broken the box of the model had received a shock (almost certainly before the package) So 4 stars

Very professional service and reasonable delivery time

Efficient shipping of orders, lots of choices, I recommend. But I find it a bit expensive to pay more than 60€ for shipping.

Very large selection of materials, colors, etc. Models somewhat confusing in terms of scale but ample.

Purchase was neatly packaged and arrived well Only of the 6 colors of paint, 2 are not the colors I need Maybe think of another way to better coordinate this

I was annoyed with the icm brand. On the other hand, the academy brand is very, very good.

the delivery time seemed a little long to me

Good communication. The order was correct and well packaged.

the processing and shipping after 1 day was great, unfortunately the post took 7 days - Napoleon 200 years ago was faster. But I am very satisfied with 1001 modellbau GeJot

nothing to report

I'm very disappointed with the manufacturer, Mantua, of the Kon Tiki raft model, because the assembly instructions are so inadequate. The instructions provided lack far too many details and precisions for optimal construction. I therefore blame 1001 Hobbies for failing to ensure the quality of the product it sells. Pascal VERROLLES

You guys are the best! I ordered the incorrect product and the address they had on file was not correct as I moved and didn't provide the updated info They ended up sending me another correct product and didn't charge me for it!! That is almost unheard of and shows great service. While I look for items here in the US I will contact 1001 Modelkits first before anyone else. Awesome service

1001 maquettes very good nothing to say. On the other hand, please don't use DPD any more because frankly they are lamentable.

3 orders 3 tests... Systematic stock errors with products that are supposed to be available and in the end have to be ordered. A designation error on the site and long delivery times....very long...(3-4 weeks...). Certainly some choice in the window... Reasonable shipping costs... But I'll be looking elsewhere for my next orders.

Very well packaged. Good service. Good quality. Would recommend. Many thanks

I like the Faller models but as there is no longer a dealer in my area I would like to have a recent catalog. Thanks in advance Mich

1st purchase satisfactory and package well received and correct to follow

Bonjour pas de lexique en français dommage

GOOD but still room for improvement

They have many and varied models. The service is very good.

Bad information and arbitrary phone reception when I expressed my desire to return the product.

Good I am satisfied with the products ordered

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The delivery was very fast and the models meet the expectations.

Very good... Seriousness from order to delivery with material of equal quality for each model com

My model arrived promptly at a timely fashion.

My order was supposed to be dispatched in 2 to 4 days (yes, I did read the delivery times when I placed the order...despite the question marks...). We are now at 20 days and the order is being prepared. In the end, it won't be for my son's 12th birthday, but for his 13th :) with the added bonus of a poster that should make up for the disappointment. Will the order ever arrive?...Ã

Out of 2 cans of hobbinox paint ordered, one was empty of gas.

Delivery error. The item I wanted was not available. I was reimbursed but had to insist for an explanation. I didn't get any clear information on the use of the other product I received and was told to keep (a spray but for what exactly).

Nice offer, fast delivery. In short, nothing to complain about. Super

Good delivery service and arrived on time

Accidentally created an order tried calling no response on either USA number. Sent an email got a very professional reply saying that they would cancel the order and I would get a refund within 14 days. Sure sounds great. Except that I got a notification from the delivery company saying that my package is still arriving and 1001 Model Kits has not responded since regarding the package or refund status. The package is now waiting at the delivery company's office and I have yet to hear back from them. BTW their website changed the price from $20 on like 4 payment screens to $140 on the very last payment screen for a $14 item (that weighs about 1oz). (it seriously says $125 charged for shipping on the email I received). I'm assuming it's a software bug and they dont intentionally swindle people... but the fact that they shipped my item despite telling me they would cancel my order within 24 hours of placing the order makes me think that they're running a scam. At the very least it doesn't feel like their customer service works very hard to make things right.

delivery time sometimes a bit long because product not really in stock

Order placed on 2301 it is now 3001 and still being processed!!!! When will it be delivered? Apparently I'm not the only one!

order the 19122019 received the order on 24012020 disappointed for the delivery after 1 month more i had to phone several times very disappointed not normal to wait so long

The model is very good but it lacks the walls of the angar otherwise it would be very empty.