Customer reviews of 1001hobbies

I feel that a lot of time passed between my purchase and the item being posted without a plausible reason (the item was to big??) Once it was ""in the post"" normal service was resumed.

On this occasion it was very correct, fast and efficient.

Zero satisfaction I found an interpreter to be able to understand what was being ordered but nothing at the end after a long wait the product arrives but it is not what was requested I don't think I will place more orders

Everything went off without a hitch

I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....

15 days for delivery but very nice brand

The advert talks about fast delivery and advisers at your service... Ordered on the 10th, received on the 24th, is this a fast delivery? Called N""conseillers"" to ask for a quote (compressor material etc...) I was told to send an email. Email sent on the 13th, no reply to date. Is this advice? Advertising is good... doing what the ad promises is better

I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....

Slightly long delivery times

Good site because there's plenty of choice. On the other hand, 1001maquettes is no longer the first site I look at to place an order because it takes too long each time to receive the order. If I look at competing sites, they deliver in 3 working days. Here we're looking at 10 days or more.

Thank you great service

for the first time that I order it was delivered in time and in h

A little long in delivery.

very nice products

Good products, as ordered, with the downside that the delivery time and handling costs are a little high.

Often in stock, but not always... I can understand that. You answer the mail! Bravo for your after-sales service

everything was perfect nothing to sign

Order and delivery problems

Delivery time (8 days) a little long

for a few articles it's long

Fast delivery. However for the settlement of a dispute it is better to call than to make a ma

Good but it's a pity not to satisfy your delivery times knowing that the product is available in stock (1 week to have the product for a delay of 3 days announced).

Order is neatly packaged arrived Unfortunately, the track and trace did not work

So far very satisfied! The product is great I had ordered for my first order a Ducati Paningale to assemble (a gift to offer that was very pleasing) Negative point: some products have delivery times a little long as the Subaru BRZ that I am still waiting from their supplier Victim of their success but point to improve Thanks to you the 1001 hobbies team for offering excellent models like

Service rapide et fiable vers le Royaume-Uni

everything delivered nicely on time!

Most complete site despite a few missing references. Fast and careful shipping.

Shipping not super fast but still within the specified time. Material well packed and complete

Slightly high shipping costs

Very good advice but to ask earlier to shorten the delivery time. M

Very pleased. Quite fast, complete model in good condition.

Eclectic selection of materials Fast delivery, but sometimes the shipping packaging leaves much to be desired

A good product for restarting a passion that has been dormant for decades.

Good good good.

I am an old static modeler and have recently taken up model making again. 1001 Models is a great support for finding models and accessories. Only one note concerns the specific paints for some models that are not easy to find also because the codes on the site do not correspond to what is on the assembly boxes. However I consider the site very good

I paid €22 for express delivery (1-3 days as stated) and waited 3 weeks for the parcel. Annoying when it comes to a Christmas present. I also received no apology or money back. Lg Claudia

Fast and accurate prices some great but others unjustified. In general very good. I will buy again and

It was a little difficult to find the shades of email revell paint I was looking for (references not quite identical to those mentioned in the model), but there was a wide choice and it was delivered on time.

There is a lot of choice on this website. However, out of 2 orders placed, one arrived with a delay and the second, placed on December 13, was marked available within 5 days but had not yet been sent on December 23. I requested a cancellation by phone and was asked to send an e-mail. I sent an e-mail. Since then, nothing. On all serious sites, a refund for an unpaid order paid via Pay Pal is instantaneous, max. 24 hours. In this case, it's been 2 weeks. It's sad because the catalog is nice but I'll go elsewhere because the trust isn't there. I've taken note of your reply, thank you, and that's indeed what I did. I obtained a refund via Paypal. I hope you will improve things

I like it and I love your experience and number of models?