Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Rampzalig! Al een bestelling gedaan eind november. Deze zou binnen 5 werkdagen geleverd worden. Vorige week dan gebeld na heel veel keren te moeten bellen ben ik dan toch eindelijk binnen geraakt. Zeggen ze dat mijn bestelling deze week tussen maandag en woensdag met de post geleverd wordt. De post is zojuist geweest en nog steeds zat het pakket er niet bij ook al heeft een Engelstalige man me verzekerd dat woensdag de bestelling er zeker zou zijn. Ik heb vandaag al meerdere malen proberen te bellen maar er neemt nooit iemand op! Deze leverancier is niet betrouwbaar! Jammer dat ik al betaald heb. Ik hoop alsnog voor vrijdag mijn pakket te hebben!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 18/12/2019
Rampzalig! Al een bestelling gedaan eind november. Deze zou binnen 5 werkdagen geleverd worden. Vorige week dan gebeld na heel veel keren te moeten bellen ben ik dan toch eindelijk binnen geraakt. Zeggen ze dat mijn bestelling deze week tussen maandag en woensdag met de post geleverd wordt. De post is zojuist geweest en nog steeds zat het pakket er niet bij ook al heeft een Engelstalige man me verzekerd dat woensdag de bestelling er zeker zou zijn. Ik heb vandaag al meerdere malen proberen te bellen maar er neemt nooit iemand op! Deze leverancier is niet betrouwbaar! Jammer dat ik al betaald heb. Ik hoop alsnog voor vrijdag mijn pakket te hebben!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 18/12/2019
Na enige vertraging vanwege stakingen bij de Franse post mijn bestelling toch snel gearriveerd en het ziet er piekfijn uit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
good products and great choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
On-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
sérieux rien a redir
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
SLIGHTLY LONG DELIVERY TIME
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
Reference site, although some brands are missing. Good telephone contacts, very didactic and efficient. Advisors give important information on how accounts and telesales work. Thanks for keeping all payment methods. Very complete site, easy to explore. Very good supplier in the field of model making. See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
I was very well advised when I was looking for a product for wooden model boats. Kind regards
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/12/2019
good cooperation
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 14/12/2019
The shipping sometimes gets lost and it takes a while before you get in touch with customer service it will be fine but there is a considerable time in between otherwise very satisfied Settlement was also good afterwards Greetings jBijloo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
VERY GOOD SITE! BUT I STILL HAVEN'T RECEIVED MY GREEK ARMY! I ORDERED A WHILE AGO! FRED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
I buy soldiers to the 172 napoleonic era and the choice is very good delivery times are reasonable see good if I did not put the 5 stars is rather on our possible participation on the deposit of photos I think the system is not trè
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2019
Error in order the expenses of return are with our load dommag
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.
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Response from 1001hobbies
Hallo, U heeft een product besteld in een lange vertraging zoals aangegeven op de productfiche en op het overzicht van de winkelwagen. Echt waar,
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/12/2019
Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.
Response from 1001hobbies
Hallo, U heeft een product besteld in een lange vertraging zoals aangegeven op de productfiche en op het overzicht van de winkelwagen. Echt waar,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
delivery time a little long .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
les - Page updates need improvement (very slow to display, sometimes more than 5 minutes per page) Long delivery times +- 12 days. les + Perfect order tracking (several tracking emails) Respect for orders and complete packages. Well-supplied site, perhaps the best in its field
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 12/12/2019
The packaging was substandard
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Delivery took a little while but product was perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
I have received the models I ordered. In good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Fast service For my part I would like a little more detail on the product for example I did not know how many characters were in the box The photo is too small It's a shame
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Recommended Recommended! Found and ordered a couple fairly hard to find boardgame items from them. It took a few weeks (which they clearly indicated in the order confirmation email) and the items were exactly what I was looking for. Would definitely order from them again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Satisfied with the range of products on offer for making scale models, particularly in terms of paintwork and speed of com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
VERY GOOD BUT I'M WAITING FOR MY GREEK ARMY (SEVERAL BOXES) WHICH HAVEN'T ARRIVED YET! WHY SUCH A LONG WAIT? Sincerely Mr MAUREL FREDERIC NIMES
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
The parcel arrived fine but the cardboard box was too tight for the 2 models so the 2 boxes are stuck! Really not cool when you have to give these models as gifts.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/12/2019
Recommended Recommended! Found and ordered a couple fairly hard to find boardgame items from them. It took a few weeks (which they clearly indicated in the order confirmation email) and the items were exactly what I was looking for. Would definitely order from them again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2019
The only downside is that delivery is a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Wrong parcel received! But efficient telephone assistance and e-mail communication... After all, we all make mistakes! A small discount for a next purchase won't go amiss!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Fast delivery item conforms to the photo but as it's a Christmas gift I can't know if the inside also conforms at the moment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Product as ordered and delivered very quickly. A little problem with the packaging, which came unstuck on arrival, but no problem with the packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Shipped within the correct time limit, but the delivery method was not respected (Colissimo instead of mondial relais) which resulted in La Poste's incompetence in delivering correctly (more than 5 days between the 7km depot and che
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
always great models, just the shipping time is a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
My order met my expectations delivery time a little lo
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/12/2019
Punctual and well made package. I will order from this site again!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/12/2019
Everything was well presented and well packaged. The only caveat is that it arrived late and we had to claim and also the deliveryman to exclaim that thank goodness we received it told me that they were not going to bring it to me.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/12/2019
Site too slow, difficult to place an order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
There was a time limit for delivery and I waited much longer, which meant that what I bought no longer meant much to me because I had to go and get it aill
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2019
Excellent range of products but delivery was very slow had to chase them
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