Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
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Response from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
The package had been damaged but nothing serious had happened to the prod
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/01/2019
excellent service and courtesy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
Order conformed. Only one regret: the model boxes were a bit crushed. The packaging needs to be repositioned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
For a first time on this site I am not disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2019
No worries for my first order...compliant and fast delivery...I'm satisfied!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/01/2019
All good in general.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/01/2019
this is a great assembly kit that also arrived quickly.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/01/2019
Perfect purchase and shipping process. Good tracking of shipment status at all times. Deadlines met. Quality as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
speed efficiency product comfort
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Order conforms to schedule correct shipping costs a little high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Fast order, attractive prices, short delivery times. Products as expected. The site should be a little more responsive and shipping costs reduced for small orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2019
I bought models for the first time before Christmas and I only received them yesterday in a relay point and this after having asked for news of my delivery several times I also took the gift wrapping option which I had to tear open to see the products because the invoice attached mentioned something else For a similar product Amazon delivered to me in a maximum of 48 hours I cannot speak to you about the quality of the products because it is a gift and I trusted the reputation of the company.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 10/01/2019
The purchase of December 13 has arrived on January 11 when they promised 10 days at most. I added items so that the shipping costs were free which was my surprise when once I made the purchase I saw that this was the option peoe and no tracking number so all this time I have not been able to know anything about my order. It was a gift for christmas day and it has not arrived even for kings a pity.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/01/2019
The purchase made on December 18 with the payment of transport of 4 days maximum a delay of 10 days in the departure of the order from their warehouses and another delay of 8 days in the delivery of the same.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/01/2019
I received the package with a terrible delay. I find it unbelievable that it takes 15 days to arrive and on top of that I have to pay the shipping costs. Very bad shipping service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2019
Very good relationship. Just had a problem with a can of humbrol matte black paint that was actually glossy, whereas the can was clearly marked matte. The error came from humbrol, not from the merchant site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2019
Sorry for the bad note, but an order placed on December 26th and delivered on January 5th challenged me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2019
Relatively fast, careful dispatch. Model received in very good condition and well packaged.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2019
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it's already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2019
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it’s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2019
My small order for acrylic paints was dealt with promptly and well. I shall consider 1001 Modelkits when placing further orders for modelling supplies.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2019
Mouais . Delayed delivery, no reply to emails and if you make a mistake you have to pay the shipping costs. So I don't think I'll be ordering from them again. I'm willing to believe it's a mistake but I'm still waiting for a reply from them 10 days after my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2019
Wide choice of products Fast delivery and on-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
well received and delivery as ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
Good website. Good communication by mail or chat with quick response. I ordered the model of the boat richelieu it is perfect. I highly recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2019
The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/01/2019
All good except for some delay in shipping once you choose the fast shipping option.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 02/01/2019
It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2019
ORDER COLLECTED QUICKLY AND CONFORMS TO WHAT I ORDERED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2018
Correct order processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2018
Very good service and delivery adequate to my expectations and need continue like this and all my wishes for the new year and thank you again Ã
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 31/12/2018
The model is fine but the shipment took a month and after calling and writing and writing and writing and calling and an impertinent person who answers the phone saying that you chose the shipment without tracking what does that have to do for a shipment that was going to take 5 to 7 days to take 27 days to arrive?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/12/2018
Misleading description of the material quality of the item ordered (Airplane): Advertised in metal, the reality: half metal, half plastic. Why advertise a scale on the catalog that doesn't correspond to reality when it would be simpler to put the real size of the object? All in all, very good value for money, no hidden costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2018
Product corresponds perfectly to my acha
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2018
It was simple and easy to make, but the parts came apart.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2018
on time, packaging in good condition. Beautiful model. Only problem: no French instructions, fortunately the recipient of the gift is rather experienced and there are translators on inte
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/12/2018
Clear and good ordering process. Unfortunately, I was not satisfied with the shipping. There are three shipping methods. I had opted for the middle one which is a bit faster (2-4 days with tracking number) Unfortunately I only received the package 9 days later. If this problem could be solved, I would gladly order again.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 29/12/2018
It would all be very well done if it weren't for the waiting time: I have been waiting for my package since 1412 and today is 2912!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2018
Package conforms to order: kit box Fast shipping protected by model glue unusable ... and paint thickened so difficult to use domma
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