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Rating: 4 out of 5
Fast delivery. Explanation of box contents not detailed enough.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good handling despite 1 of the 3 references missing. After notifying customer service of the shortage, the response of proposing a new item for replacement was prompt. The supplier listens to the customer. I reco
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Rating: 2 out of 5
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
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Rating: 2 out of 5
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
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Rating: 4 out of 5
Very well packaged Delivery on time Nothing to complain about
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Rating: 2 out of 5
I ordered on 20102018 a model HELL80791RENAULT F1 RE 20 az today I am being lied to about the availability of this item. I strongly advise against this merchant who accepts payments but does not honor deliveries.
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Rating: 4 out of 5
very series
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Rating: 4 out of 5
Nothing to say about the quality of the products. Delivery time a bit long
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Rating: 4 out of 5
Goods in order good price-performance ratio gladly again BUT why do two flat brush sets and a small masking tape have to be delivered in a large box. Why not just a large envelope?
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Rating: 4 out of 5
Serious parcel tracking and delivery in good condition, just a little dust on the box, but overall good.
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Rating: 4 out of 5
on-time, on-content delivery in line with expectations
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Rating: 4 out of 5
well packaged and fast
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Rating: 4 out of 5
The processing of this new order was very fast! with a lot of information on the routing of the package! so very satisfied! I would recommend your service to anyone who might be interested.
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Rating: 2 out of 5
we still haven't received our order
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Rating: 4 out of 5
Order delivered promptly. all O
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Rating: 4 out of 5
Respecting deadlines and orders
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Rating: 4 out of 5
Well-stocked and diversified catalog, particularly noteworthy in the decals and supercut parts sectors. Delivery times consistent with this extensive range. Satisfied without
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Rating: 2 out of 5
Bad experience, my order was supposed to be a surprise for my husband's birthday. Order placed paid confirmed 7 days later still nothing. The explanations of 1001 maquette incomprehensible and unjustified. Supposedly shipped. But the model was resold to another person. Conclusion forced to change model. So very disappointed.
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Rating: 4 out of 5
Serious order and delivery tracking thanks to customer information by e-mail Reactive team after delivery of an item was forgotten Packaging of delivered items very c
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Rating: 4 out of 5
If I have a comment to make too many emails received for a single order!!!! Moreover the delivery by Colissimo took delay parcel arrived on Saturday, November 4 only for a departure of the parcel the lu
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Rating: 4 out of 5
The customer service solved a problem I had ordering in my language and quickly. The price of the offer was great. The only bad thing is the shipping. I have never paid such an expensive shipping (9€) for something that took a week to arrive from France (it's not that far) and the express shipping was already exaggerated.
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Rating: 4 out of 5
very good no problem everything was par
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Rating: 4 out of 5
The delivery time was respected and the product is compliant. An effort needs to be made on communication: many emails are sent with information that is sometimes incomplete or erroneous. I almost felt like I was being spammed. Finally, the choice of colissimo for delivery leaves something to be desired. Given the price paid, it would have been nice to see a picture of the parcel, even though it was left at a delivery point.
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Rating: 4 out of 5
Slow delivery and I was bombarded with emails in French. However, the actual products I ordered were packaged well and of good quality which is the main thing.
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Rating: 4 out of 5
Everything was very well managed in 1 week
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Rating: 4 out of 5
The model airplane was as advertised and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small lightweight package that was shipped. Had the shipping and handling charge been more reasonable I would have rated my experience as five star.
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Rating: 4 out of 5
Just a little long in delivery but all good. Accuracy and courtesy...
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Rating: 4 out of 5
Satisfied with my first order
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Rating: 4 out of 5
Beautiful models for sure!! only one small problem: delivery can be a little long.
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Rating: 4 out of 5
No problem, the order arrived safely
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Rating: 4 out of 5
Order processed quickly, dispatched quickly and picked up in very good condition at the Point Relais. Contact with Customer Service was friendly and efficient. A
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Rating: 4 out of 5
Good value for money
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Rating: 4 out of 5
Virtue: Good product and well served in a short time despite coming from abroad. Flaw: I received excessive warning e-mails exactly 16 times. One day I received the same notification every hour of the day.
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Rating: 2 out of 5
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the
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Rating: 4 out of 5
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
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Rating: 2 out of 5
On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo
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Rating: 2 out of 5
As I said before, it wasn't specified that the plastic soldiers were supplied
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Rating: 4 out of 5
No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.
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Rating: 4 out of 5
The only downside is the high cost of postage for small volumes.
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