Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
Good performance. Large selection. Order processed and shipped quickly. Nothing to d
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/07/2018
2 items ordered 1 compliant the other not. I've been waiting too long for the item I ordered to be sent to me. Multiple emails, no phone calls, inconsistent answers from one to the other. Very
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2018
packaging too fragile 2 boxes damaged but no other consequences
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/07/2018
Very efficient
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/07/2018
Apart from a somewhat long delivery time, everything went smoothly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
quick and easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2018
Professional and attentive team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Fast and efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2018
no problems with orders and deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Fast and efficient, no particular problems, perhaps a large box size for a small volume of product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Great choices but slow postage service... Great choices but slow postage service to UK Order dealt with promptly
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2018
Great choices but slow postage service… Great choices but slow postage service to UK Order dealt with promptly
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/06/2018
Could have received my product sooner from another supplier.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2018
Could have received my product sooner... Could have received my product sooner from another supplier.
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 29/06/2018
Could have received my product sooner… Could have received my product sooner from another supplier.
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Good service Good service. Product as advertised.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/06/2018
Good service Good service. Product as advertised.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2018
delivery on time and perfectly announced
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/06/2018
Sometimes very long delivery times of up to 4 weeks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
lack of preparation on the packaging non-existent packaging!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2018
Very good but impossible to pay by credit card hence slow delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2018
Very good service. Fast delivery as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2018
I have no particular opinion order arrived well without problem convenient relay is 2 steps from mo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2018
very good customer service, patient and very professional. Delivery on time imp
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/06/2018
Excellent service - would thoroughly recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/06/2018
Dissatisfied because for a package that should arrive in 4 days ordered and paid on June 12, 2018 we are June 20 and the package has still not left""entrepots"" de Normandie !!!!!! And when we ask to speak to the manager as of course he is absent !!!! I won't be ordering from this site again. It's a pity because for once I was happy to be able to order in French.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Order complete and delivery fast, but preparation time a bit long....That's a shame....good responsiveness on the part of the service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2018
A very serious site and very responsive to messages. Perfect product (Revell) too bad for delivery: sometimes a bit long! Ref : 132015 - FA123625 passed on
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2018
No problem, correct delivery in good time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
Vast choice of products on the site. Really no worries about the order being delivered complete. The only problem was a slightly long delivery time due to the approvisio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
Very good service and a reasonable choice of accessories.Merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2018
Order shipped on time. Excellent product
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2018
Tutto perfetto. Grazie tanto.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/06/2018
Solid processing of the order but...the delivery times are for the patient. Anyone expecting fast delivery times will be disappointed. Otherwise okay.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/06/2018
This company has delivered my goods well packaged and in a timely fashion. They also have items not found elsewhere on the net. They are a must-have for hobbyists to have in your favorites.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2018
speed and careful packaging reasonable price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2018
First order received incomplete but missing product reshipped free of charge. Products from
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2018
Photos not always self-explanatory but quick response to problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2018
Perfect products and shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
Quick and easy
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