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Rating: 4 out of 5
only one drawback: promised 24h deadline not respected.... order sunday evening delivery thursday............... i hope faster next shipment
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
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Rating: 4 out of 5
Happy of my purchase Happy of my purchase. The price was good and received it in a good time.
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Rating: 4 out of 5
Good site, good product, with information on order status and delivery. However, delivery via Mondial Relais takes a long time (1 week from order validation to delivery).
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A
Rating: 4 out of 5
Good from all points of view
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V
Rating: 4 out of 5
Happy of my purchase Happy of my purchase. The price was good and received it in a good time.
A
Rating: 4 out of 5
Great service everything ordered arrived without error the delivery fast and monitored all the time. Without a doubt a store to recommend
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Rating: 4 out of 5
Apart from the delivery time nothing to redir
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
Package received this 24012018 in very good condition. No particular comments. Too bad the previous shipment was catastrophic
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Rating: 4 out of 5
Perfect for quality and price. Shipping time too long for products in sto
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Rating: 4 out of 5
Treatment was good with no particular remarks
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Rating: 4 out of 5
Rather chaotic order initially cancelled for lack of recommended parts and then grouped and finally not grouped after a phone request rescheduled it took time but finally arrived. I can finally get started
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Rating: 4 out of 5
perfect delivery
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Rating: 4 out of 5
I'm new to this site even though I know the name. Lots of different products but navigation on the site is too slow. Telephone contact was fairly quick and friendly. It's only with time that I'll have a better appreciation of this site .......attendre don
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Rating: 4 out of 5
There's a lot to choose from and it's not always easy to find your way around the site...but you always end up finding what you need!
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Rating: 2 out of 5
delivery time too long grasse a mondial relai
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Rating: 4 out of 5
I am very satisfied with the follow-up of my order as well as the taking into account of the requests made in supplement of my share. on the other hand why the order cannot be delivered directly to my address. Could you please indicate the paint colors to be ordered for the models purchased? Good luck and see you soon for a new order!
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Rating: 4 out of 5
Received all my order. Too bad I received 3 identical posters but not the one I wanted. Bra
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Rating: 4 out of 5
I am satisfied with the delivery in time and the staff is attentive to problems encountered during setbacks or loss of c
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C
Rating: 4 out of 5
It is very good and very complete. The measures are as stated in the box
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Rating: 4 out of 5
Good store, fast delivery, nothing to complain about.
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Rating: 2 out of 5
a comis waiting for 3 weeks with no convincing answer
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V
Rating: 4 out of 5
Delivery time could be shorter. Otherwise everything OK!!!
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Rating: 2 out of 5
Consideration and delivery time far too long
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Rating: 4 out of 5
Well conformed and well delivered
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Rating: 4 out of 5
A very well designed site with a wide choice of models... No ordering problems despite the holiday season. A recommendation
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Rating: 2 out of 5
I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!
Response from 1001hobbies
Dear customer, Your order was sent on the 18/01/18, 8 working days after you placed your order, and delivered on the 24/01/18. We apologize for the delay. Best regards, The 1001Modelkits Team
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Rating: 2 out of 5
A boat model ordered was finally unavailable, but I wasn't warned. So the model was changed. An accessory kit sent incomplete then completed 8 days later. Finally, an order placed on December 10 was settled on January 12, after several exchanges by e-mail and several phone calls on my part. Nevertheless, a commercial gesture was noted: delivery of qq products in addition to my initial order. A 1st purchasing experience that did not disappoint me.
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Rating: 2 out of 5
I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!
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Response from 1001hobbies
Dear customer, Your order was sent on the 18/01/18, 8 working days after you placed your order, and delivered on the 24/01/18. We apologize for the delay. Best regards, The 1001Modelkits Team
A
Rating: 2 out of 5
receiving a model with only the instructions and decals but without the assembly parts is very disappointing.
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C
Rating: 4 out of 5
EVERYTHING PERFECT
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Rating: 4 out of 5
delivery time too long
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Rating: 4 out of 5
Very good material delivery time correct I am not on paint easy to install model good finiti
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Rating: 4 out of 5
Arrived in good condition. Sea
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Rating: 4 out of 5
Not very fast for the expedition The lamentable post the parcel to was opened However it did not miss anything paintings does not interest per
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Rating: 4 out of 5
fast shipping. good order processing. product protection could be improved but my order was not fragile.
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Rating: 4 out of 5
Satisfied with the service: the material arrived in excellent condition and the delivery time considering the Christmas season was sufficient
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Rating: 4 out of 5
prefer a complete kit with paint.glue.tools
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Rating: 4 out of 5
Very good products and service, but very expensive shipping.
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Rating: 4 out of 5
More than satisfactory assortment and fairly fast order processing.
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