Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Delays a little long but otherwise very good and wide choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Correct delivery time . Received what I ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Bonjourrien à dire continuez comme ça.Bourgeois jean jacqu
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Keep it up and it's great to be able to count on you for little problems and explanations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
The parcel tracking page when you don't have an account wasn't working last week otherwise nicke
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
for the choice is very good. However, we have just received 2 models whose boxes were not closed? and the cartons chipped (bad effect when it is to offer!!) and moreover we expected pro""Mantua""...which turned out to be 'Panh"" ???.(quality? price?..) M-Laure Ehlinge
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
COULD YOU CONSIDER SETTING UP A SERVICE IN WHICH CUSTOMERS TYPE IN A LIST OF PRODUCTS THEY NEED AND YOU RESPOND WITH THE PRODUCTS AVAILABLE?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
Too bad shipping costs are high
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 19/12/2017
Delivery time far too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Well ok good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
People who listen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Boxes meets my expectations with fast order picking and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
A little long for the deadline but good communication on this suje
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Good choice of products user-friendly site rather high shipping costs for an average delivery time (1 week)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2017
Product received! With much waiting 10 days!! and exaggerated postage 6€50!! Not to receive it at home but in a point relay! Disappointed with this first expedition
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2017
Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2017
I followed their email link to download ... I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
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Response from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 16/12/2017
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Response from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
bonjour j'ai commandé la maquette emballée dans du papier cadeau qui m'a été facturé 2euros50 . je l'ai reçu sans. cordia
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
Beautiful model
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2017
For 15 days I'm still waiting for my order !!! At least 10 reminders and no response!!!! I would never recommend 1001 maquette
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
Fast and trouble-free
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
A clear improvement over last year at the same time, a deadline finally met. However, the site needs to improve the detail of the information provided on the products, e.g.: model to be assembled, always specify the number of parts contained in the box to better judge the difficulty, especially in the case of the "P".
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Good reception by phone for information and kept well informed for delivery. Nothing more to say except....CONTI
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/12/2017
Very punctual courier the box arrived slightly crushed but the product very satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
fast delivery no problem with 1001 maquette
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Good communication on order status with ... Good communication on order status with prompt delivery.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/12/2017
Good communication on order status with … Good communication on order status with prompt delivery.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 10/12/2017
placed an order November 20th placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th. Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!
Response from 1001hobbies
Dear customer, According to the tracking your order has been delivered to reception on the 8th of December. Please check with your neighbor or janitor. Best regards, The 1001Modekits Team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2017
placed an order November 20th placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th. Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!
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Response from 1001hobbies
Dear customer, According to the tracking your order has been delivered to reception on the 8th of December. Please check with your neighbor or janitor. Best regards, The 1001Modekits Team
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 09/12/2017
As of today I have not received my order nor do I have any news of when I will receive it. I received an email on December 1st telling me that the order was being delivered. Today is the 9th and I have not received my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Fast serious I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Wide choice fast delivery a very good site I will return
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 09/12/2017
They don't respect delivery they say 34days but a month passes I don't buy anything in this site anymore
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
1 display prices in ttc. 2 why not a loyalty system
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2017
Given the price, the sails could have been made of fabric instead of paper. What's more, the 10-day delivery time...
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2017
Processing was good Response to delivery status came promptly. Unfortunately very long delivery time. For the next time you know that and can prepare for it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2017
Nothing to say in particular. Ordering was simple and delivery fast. I'm just wondering about the label stuck on the original one of the small pots of special model paint I ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2017
Order conforms to the description, shipping time may be a little long given the high price of éxped
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/12/2017
Slightly long shipping time otherwise everything is fine.
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