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Rating: 4 out of 5
Nothing to complain about, everything went smoothly.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
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Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
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Rating: 4 out of 5
Knowing absolutely nothing about models, but wanting to offer one to a loved one, I was very satisfied with the service. Wide range of prices and choice. The parcel arrived very quickly and the tracking system was excellent.
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Rating: 4 out of 5
I have ordered something for the first time and am very satisfied MfG Schemmel
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Rating: 4 out of 5
I live in New York I live in New York , wish delivery time was not so long
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Rating: 4 out of 5
I live in New York I live in New York , wish delivery time was not so long
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Rating: 4 out of 5
goods were absolutely in order also super packed but long delivery time although article according to stock is in stock .
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Rating: 2 out of 5
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
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Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
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Rating: 2 out of 5
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
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Rating: 4 out of 5
Everything went smoothly. We regret a little the rather high prices by c
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Rating: 4 out of 5
Order processed fairly quickly. Too bad there is no way to track the order from the site. At the time of ordering, the suvit button had disappeared from the site.
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Rating: 4 out of 5
Order of glue and paint received within a week by Colissimo. Positive point: very good step-by-step tracking of the order. Point for improvement: stock-outs on certain paints lengthen the delivery time without being able to anticipate this at the time of ordering. Af""in stock"" or ""out of stock"" would be a small plus...
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Rating: 2 out of 5
Very, very long delivery times
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Rating: 4 out of 5
ease of ordering speed of delivery
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Rating: 2 out of 5
Gift-wrapped!!! To be desired Packaging of the model damaged and dusty. I understand that with my 20 € purchase I'm not one of the super customers... But that's really making fun of me.
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Rating: 4 out of 5
a little long but good in the end
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Rating: 4 out of 5
Despite a slight delay in delivery (but not attributable to 1001 maquettes) the product is perfect and conforms to my expectations.
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Rating: 2 out of 5
Heller te20 kit excellent.took 3 weeks ... Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review
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Response from 1001hobbies
Dear customer, We apologize for the late answer, we have experienced some issues with the phone. Apparently the delivery with Hermes was somehow delayed by a few days. As a compensation, I am happy to offer you the shipping costs on your next order. Best regards, The 1001Modelkits Team
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Rating: 2 out of 5
Heller te20 kit excellent.took 3 weeks … Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review
Response from 1001hobbies
Dear customer, We apologize for the late answer, we have experienced some issues with the phone. Apparently the delivery with Hermes was somehow delayed by a few days. As a compensation, I am happy to offer you the shipping costs on your next order. Best regards, The 1001Modelkits Team
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Rating: 4 out of 5
I had no problems with the order, but for the products either photos or additional documents (such as the notic) are missing.
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Rating: 4 out of 5
Long delivery time
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Rating: 4 out of 5
Pleasant site. The filters are practical. Perhaps a historical filter is missing. For example 1st world war 2nd world war etc...Prices comparable to other online stores. No problem to order, good delivery time and good packaging. Nothing to
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Rating: 4 out of 5
Very good sales site well done no problem particuli
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Rating: 4 out of 5
Feedback on order progress is particularly appreciatedab
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Rating: 2 out of 5
I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.
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Response from 1001hobbies
Dear customer, The refund should be done by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modekits Team
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Rating: 2 out of 5
Good service, ultra slow delivery The purchase experience was smooth and effortless, buut the product hasn't arrived yet, so points off for that. I would be happy to do another review when my order arrives.
Response from 1001hobbies
Dear customer, Unfortunately we do not have any fast delivery options for shipments to Australia. You should receive your order in a few days. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Rating: 2 out of 5
I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.
Response from 1001hobbies
Dear customer, The refund should be done by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modekits Team
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Rating: 2 out of 5
Good service, ultra slow delivery The purchase experience was smooth and effortless, buut the product hasn't arrived yet, so points off for that. I would be happy to do another review when my order arrives.
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Response from 1001hobbies
Dear customer, Unfortunately we do not have any fast delivery options for shipments to Australia. You should receive your order in a few days. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Rating: 4 out of 5
Recommended without any problem
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Rating: 4 out of 5
Despite a recent problem with a product that had to pass inspection, the after-sales service is on hand to find the right solutions.
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Rating: 4 out of 5
I am very satisfied with the model, which was well protected when you sent it to me.
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Rating: 4 out of 5
As usual large selection of products the delivery was faster .Only note did not arrive the free poster for orders over 3900 euros
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Rating: 4 out of 5
My order was processed quickly and delivered on time.
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Rating: 4 out of 5
Fast delivery RAS concerning the contents of the packing.
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Rating: 4 out of 5
Order conformed to my expectations. Good packaging, no reference errors. But shipping a bit expensive for such a small order.
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Rating: 4 out of 5
Site with many references and a wide choice of products. Slight problems with parcel delivery estimates. Also regrets the price, which is not necessarily competitive with the conc
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Rating: 4 out of 5
satisfied order thank you
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Rating: 4 out of 5
Hello, delivery as planned. One more paint to order but I'm waiting because with the shipping it's expensive the p
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Rating: 4 out of 5
Very satisfied with the products I ordered. Delivery on time and even a little early, which was very convenient for me. A little disappointed though, as I was expecting the poster for a larger order.
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Rating: 4 out of 5
well so far
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Rating: 2 out of 5
Good offer fast service BUT HIGH PRICE LEVEL IN COMPARISON WITH CERTAIN OTHER SITES EXAMPLE: 16 IEME ESCADRON TONY SHOP ...
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