Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2017
on-time delivery, but the catalog is difficult to understand for non-English speakers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2017
The order preparation time is interminable (4 days), whereas once the order is ready, it takes only 3 days for worldwide relay to deliver it. Prices are relatively high compared to other sites. On the other hand, IMMENSE choice of models and accessories.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/04/2017
Compared to other internet merchants, 1001 maquettes has its shortcomings and refunds for items not supplied are not prompt. So I only go to 1001 maquettes if I can't find it anywhere else. In addition to the slow shipping compared to the prices ordered from you and ordered from rue des maquettes on the same date, your packages usually arrive 45 days after your competitor with the same price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
Very good service but delivery time a bit lo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2017
I did not receive the Humbrol 34 white paint but some kind of unacceptable counterfeit!!!! 2 stars and I'm generous and not rewarded for the diligent customer I am
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2017
bsr deçu car j'ai commander en sachant que je pouvais être livré sous 24h l'anniversaire etait le samedi helas helas helas j'ai reçu le colis que ce matin d'ou ma decept
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 09/04/2017
very long delivery times.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/04/2017
Apparently a serious site, but only 2 stars.... as order in progress still undelivered. (Delivery scheduled between 4 and 6 av
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2017
order conforms delivery a little long - 12 d-.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2017
as always, no particular problem with each order. keep up the good work.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
no worries, as per my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
very good exchange
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2017
no problem receiving parcel delivered on time and in good condition jack vanp
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2017
order processed without any problems packaging very correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
No problem except for the gift box: very poor packaging fai I removed it
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/04/2017
Shipping a little slow otherwise perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2017
On-time delivery
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 02/04/2017
The model that I ordered in 1001maquetas I could find it in other web sites choose that one because they offered a. Service 2448 hours received the order. Service that by the way they are charging you for. I placed the order on Sunday March 26th and it arrived on Friday March 31st. They sent me an order confirmation email on Monday March 27th and I filed a claim on Wednesday. The model came perfectly and is not missing any parts or anything. For that part I am happy, for the other part I am not. So the next time I will try another site and I will evaluate the differences. Because if the model ordered on another site is going to arrive just as well and in less time... I'm not going to be happy.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 31/03/2017
Delivered as promised. They provided a couple hard-to-find decal sets and were responsive to inquiries. Shipping took forever but they restored my trust. Would order from 1001 Modelkits again!
Response from 1001hobbies
Dear customer, You should receive your order very soon. Please contact us again if you have not received it within 5 days : [email protected] Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
Delivered as promised. They provided a couple hard-to-find decal sets and were responsive to inquiries. Shipping took forever but they restored my trust. Would order from 1001 Modelkits again!
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Response from 1001hobbies
Dear customer, You should receive your order very soon. Please contact us again if you have not received it within 5 days: [email protected] Best regards, Customer service 1001modelkits
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/03/2017
I live in Portugal. Numa primeira encomenda a entrega demorou 3 meses! Mas numa segunda encomenda a entrega demorou apenas 7 dias! The products -- miniatures of airplanes -- are of great quality and the packaging is very protective. I will order again -- if the shipping continues to be free of charge.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2017
Good service, particularly in the event of a defect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/03/2017
Perfect experience and very good contact with the sales department until shipment: I have not yet received my package thank you for contacting me. 2 reminders from me with no response is unacceptable Thank you for your prompt response I am waiting for my package and I will amend my opinion if necessary.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2017
really nothing to complain about order shipped within 48h received in 72h all products ordered were present and without defect what to ask from
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2017
no problem fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2017
I'm disappointed by the quality of a Georges Guynemer aircraft storks squadron Nieuport decal sheet. The decals tear and are unusable. I'm afraid the swastikas decals will do the same. I'm very
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 23/03/2017
The reception time could be improved. However correct
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2017
So after a late delivery I am missing an item in the order. In the parcel there was no information about the missing product. I contacted them a first time after 15 days and still no answer from them. I've just contacted them again. To see for the s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2017
Nickel service good communication fast delivery
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2017
Very beautiful models and colors
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
small hiccups when processing my order otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
On two orders, the delivery time for the first was greatly exceeded without any information, but on the second order it was perfect. An email notification in case of delay would be appreciated. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2017
no particular worries
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/03/2017
i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/03/2017
High price but otherwise everything is great and can be recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
a slight lack of communication which caused a 2 week delay in delivery (for material supposedly in stock) but this improved afterwards and a good commercial reflex because I was able to have free shipping on the following order good site well stocked nice team I will recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2017
waiting more than two weeks for a 150 gram parcel is too long
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/03/2017
Payment on account would also be nice. Delivery took a while but was absolutely ok. I can recommend 1001 modellbau.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 16/03/2017
I still have not received my order and I ordered it on 010317, I have not received any news of this or anything like that. I would just ask to be advised or send a mail of the day the package should ll.
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