Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I found the same model cheaper. As for the gift, it was so ugly that it went straight into the garbage can. From now on, I'll buy a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
Insanely fast delivery Shipping was very fast and reliable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
A great site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2017
Good treatment from 1001 maquettes, but transport needs to be reviewed as the package is in a strange state, looking as if it had been used as a balloon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2017
very good service coli nikel everything according to my order
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 13/02/2017
After 20 days from the accepted order and 2 ignored inquiries I am notified that a box is no longer available and that it would finally be shipped. A Christmas gift for a child thus became a gift for Epiphany! The reorder of the missing box was processed beyond the expected delivery time and with package thrown inside the condominium garden....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
Perfect delivery. I will recommend models on this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
No problems with the order and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
very good no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
A small error in the order, a quick flick of the queue and the problem is solved. Send corrected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
I've found a serious and professional partner. 1001 maquettes is a reference. Fast shipping. Parcel well c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
I took advantage of the sales to place an order. Everything went smoothly. Great choice and efficiency from 1001 maquettes. Very good, nothing to say, I'm satisfied.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/02/2017
Unfortunately, no shipping date was given and the parcel tracking did not work either. The products were fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2017
Quick delivery, well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2017
Compliant order received on time ra
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2017
Ras: good quality products and early delivery nicke
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/02/2017
They took a long time to respond to emails but they are very professional totally recommended! Great selection of models
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/02/2017
I had the opportunity to place two orders on the site with great difficulty. Both times my children gave me a gift card for my birthday and for Christmas. Each time I had to enter the coupon number, I got an error message saying that the coupon was invalid or something! So to be able to validate my order I had to contact "" 1001 MAQUETTES""? This is where another big problem arises for me. The service is unreachable by phone when you send an email: no answer!!!. After 15 days of calls, we manage to get someone on the phone or in chat! Miraculously, we managed to integrate the coupon that had supposedly been deactivated, and finally we were able to validate the order... Personally, I'd never order from this site again, because the customer service is deplorable and the delivery times are not respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
shipping costs are a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2017
Good value for money very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2017
As much as the paint pot orders are satisfactory, the Colissimo delivery service is average. An order placed on January 26 was shipped on January 27, according to the site, and after a reminder from customer service on January 31, delivery took place on February 3, which is a bit long. However, customer service had provided me with a direct tracking link, which proved useful and accurate. So I've modified my opinion accordingly, as the site is rich in terms of the products on offer. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2017
Some information on labels may not be accurate. Apart from that, good products, delivery times respected. Just an oversight on the part of the parcel relay center, which did not warn of the arrival of the parcel.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/02/2017
Everything perfect recommended store if we want to put a downside to be a paid transport takes too long.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2017
the model supplied has no instructions in French, only in English and Japanese. For a 12-year-old, this is not at all practical!!! even with the assembly sketches. A phone call to 1001 maquettes confirmed the absence of French instructions and the impossibility of obtaining them. I don't recommend this site and I personally wouldn't repeat the experience of a new one.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 03/02/2017
No reply I had ordered a set of decals, and received an email that my order had been processed good so far. On this email was my order number, and a link to check your order status. Here's where things changed: I tried the link, and got an error, telling me my order number was not correct. After a few tried, I went to the homepage/contact us link. I sent an email with my info and order number, yet have not heard anything back as of yet. Then, the following day, I received this email asking for a rating. It would do well to ask about the customer experience after some attempt at customer service was made.
Response from 1001hobbies
Dear customer, Apparently you created a second account, which explains why you could not access to the information about the order made with your first account. We apologize for the inconvenience due to this misunderstanding. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/02/2017
No reply I had ordered a set of decals, and received an email that my order had been processed good so far. On this email was my order number, and a link to check your order status. Here's where things changed: I tried the link, and got an error, telling me my order number was not correct. After a few tried, I went to the homepage/contact us link. I sent an email with my info and order number, yet have not heard anything back as of yet. Then, the following day, I received this email asking for a rating. It would do well to ask about the customer experience after some attempt at customer service was made.
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Response from 1001hobbies
Dear customer, Apparently you created a second account, which explains why you could not access to the information about the order made with your first account. We apologize for the inconvenience due to this misunderstanding. Best regards, 1001modelkits Customer Service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/02/2017
Impossible to hold silver paint (N°11) on plastic. For the other colors, acrylic paint leaves traces on the brush and dries very quickly (perhaps you need to add an additive like white spirit or alcohol?). No problems with dispatch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2017
very good preparation delivery on time without any problem thank you continue like this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
Satisfied but shipment a little long, too bad for the next order mercy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
Many color choices and categories for make-up paint
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
Good follow-up and interesting promotions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
Everything went well with the parcel, just a few unanswered e-mails.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
Good products sent well protected. Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
package conforms to order even if delivery was delayed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
The parcel arrived on time and was well packaged One small complaint: the shipping policy is not clear, in any case I did not fully understand it.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 30/01/2017
Goods received from France after approx. 1 week. Unfortunately, it was not clear anywhere that it came from abroad. In addition, there was also a wrong article that was even cheaper than the one I ordered. I received no reply to 3 emails, but the other items I ordered were OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2017
Good and fast
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/01/2017
No delivery, no reply to the 2 emails sent, parcel number indicated unknown to the Post Office, no explanations, NOTHING. I will not repeat the experience and reserve the right to give my opinion on the appropriate forums.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
A small problem with the shipment increased the delivery time, but 1001 maquettes was very attentive, understanding and responsive. In the end, delivery enabled me to give my gift on time. In short, completely satisfied.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/01/2017
I have used it several times. Was and am impressed by the service. Prices not always top. Very accommodating with returns.
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