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Rating: 4 out of 5
Very good on the whole but could be improved by specifying the scales and number of parts as well as the colors required for the models (some of them).
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
efficiency and reactivity
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A
Rating: 4 out of 5
the package arrived intergro and well packaged.delivery time a little longhima all in all within 15 days of ordering.
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A
Rating: 4 out of 5
A little pricey but a more than interesting choice
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Rating: 4 out of 5
Delivery on time. The 1001 maquettes site is a bit slow if you don't have any problems.
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Rating: 4 out of 5
Very satisfied, even if deadlines were a little tight.
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A
Rating: 4 out of 5
Good description and reasonable price
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Rating: 4 out of 5
no major problems with orders, payments and deliveries fred. ( morbihan 56)
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Rating: 4 out of 5
Fast and courteous service adequate prices and shipping. Recommendable!
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A
Rating: 4 out of 5
On-time processing even during holiday periods
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V
Rating: 4 out of 5
I find it very good that I could also pay by bank transfer! Because I am not in possession of a credit card! Also with Pay Pal payments the number of a credit card is required! Although I live abroad (Netherlands) the figures were delivered to me within a limited time after payment!
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A
Rating: 4 out of 5
I easily found what I wanted and took the opportunity to see what I might be interested in next. The only drawback is that Mondial Relay doesn't always communicate about parcel delivery: I'm still waiting for the message telling me that my parcel has been delivered.
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Rating: 2 out of 5
Ordered on 2612, received on 401. Mondial Relay presents the parcel at the shop a few minutes before opening time on a Saturday and decides to eat""later"" i.e. the following Wednesday! The site's return policy is a deterrent
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A
Rating: 4 out of 5
I found a lot of products and perfect service punctuality and efficiency...I can't say anything. thank you
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Rating: 4 out of 5
Perfect website. Good communication.
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Rating: 4 out of 5
Received order quickly, good product, delighted.
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Rating: 4 out of 5
no problem
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V
Rating: 4 out of 5
First try with this company. I was able to get a kit I'd been wanting for some time, which was excellent. The site was easy to use, until I got to the credit card details, with the on-line form being entirely in French. I did figure it out but was then informed there was a problem with my payment. I tried the helpline, but the recorded message was also in French, which I couldn't understand. I sent an E-mail, to which I did get an English reply. The delivery took about 2 weeks, which I thought was a bit lengthy. I would definitely use them again, however.
A
Rating: 4 out of 5
First try with this company. I was able to get a kit I'd been wanting for some time, which was excellent. The site was easy to use, until I got to the credit card details, with the on-line form being entirely in French. I did figure it out but was then informed there was a problem with my payment. I tried the helpline, but the recorded message was also in French, which I couldn't understand. I sent an E-mail, to which I did get an English reply. The delivery took about 2 weeks, which I thought was a bit lengthy. I would definitely use them again, however.
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A
Rating: 4 out of 5
The parcel was sent more than 4-5 days after the order but the fast tracked delivery is really great.
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A
Rating: 4 out of 5
on-time delivery as ordered
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Rating: 4 out of 5
very good service no worries fast efficient
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Rating: 4 out of 5
THANK YOU FOR THE ADVICE ON THE TELEPHONE SUPER GIFT THAT MADE MY DAY
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A
Rating: 2 out of 5
Poor quality model arrived broken
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A
Rating: 4 out of 5
Product as describedshort delivery time and seriousness
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Rating: 2 out of 5
Prices more expensive than on another site. Gift wrapping neither done nor to do...
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Rating: 4 out of 5
Thank you and see you next time.
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Rating: 4 out of 5
great seller! fast. My only compla ... great seller! fast. My only complaint is the customer service number never answered and the phone msg was in Frnch. I left a callback number twice, but no return call.
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V
Rating: 4 out of 5
great seller! fast. My only compla … great seller! fast. My only complaint is the customer service number never answered and the phone msg was in Frnch. I left a callback number twice, but no return call.
A
Rating: 2 out of 5
Lack of contact for the follow-up of my order after several calls company on leave ... strange for a company model my order n 94035 delivered in relay point ... not
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C
Rating: 4 out of 5
Everything perfect web recommended
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Rating: 4 out of 5
to recommend
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Rating: 4 out of 5
Ordered as a gift. Everything went well. The product meets expectations. Delivery in perfect condition within
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Rating: 2 out of 5
When I placed my order, a figurine was supposedly offered, but I later realized that this figurine had been invoiced, despite a message sent to this effect. This figurine, which I had not ordered, was not removed, but was indeed invoiced.
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V
Rating: 2 out of 5
If I hadn't paid via PayPal, I would probably still be waiting for my shipment. Order dated 06.12.2016. No response to my emails either. Only after contacting PayPal did I receive a response. The shipment (letter) was delivered on 22.12.2016.
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V
Rating: 4 out of 5
Long delivery time Lack of communication but otherwise satisfactory . Good overview in the online store .
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Rating: 4 out of 5
Top business partner to be recommended without reservation. But unfortunately very long delivery times after ordering!
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A
Rating: 4 out of 5
I had a few problems with delivery, but customer service was very responsive and sympathetic in finding a solution. I was supposed to receive one model for Christmas and the other when I got it, which was what they suggested so that I wouldn't end up with nothing under the tree, but in the end everything was received, much to my delight. Even so, delivery took longer than announced at the time.
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Rating: 4 out of 5
Very happy with my paint.delivered quickly and less when store and moreover we take what we need.really very good
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C
Rating: 2 out of 5
After ten days since payment. I have not received my first order. This does not encourage me to continue shopping.
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