Customer reviews of 1001hobbies

A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received a an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.

A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.

Delivery was on time, but a little slow. Allow about 15 days for delivery.

Fast processing, even in the French overseas departments. Competitive prices. I really appreciated the quality of the service. Reference site for my future co

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Gladly again!

otherwise the products remain of good quality

Good day My name is Angelo Renzi I am writing to you from Brescia (Italy) and I would be grateful if you could reply to the emails I sent you last night to know please at what point are my two orders of 01 and 2 02 July 2017. order nos: QZJOQULTN#82811 and WX9S14Y0F . From the program entered on your site I can not understand anything on the phone there is only a voice recorded on the disk moreover in French so basically I do not understand anything. to my emails you have not answered yet. Please let me know something as soon as possible. I only ask for now what happened to what I purchased from you. Please I remain waiting for your prompt reply on this matter. Thank you. Angelo Renzi - Brescia - ITALY.

From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.

From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.

smooth order processing

apart from the delivery time, which was not really respected, everything arrived in good condition with no problems.

Very happy with the way the order was placed and the delivery. I will be recommending this site and the advice I have received.

The product I purchased was in stock. It took them a long time to tell me that they didn't have it, and they took a long time to tell me that they were sending it to me. On June 8 I received an email saying that they were sending it to me and I am still waiting for it.

good product samplingbut processing speed needs to be improved

I placed an order 13 days ago and still haven't received it. I paid a surcharge to receive it earlier by DHL and it doesn't seem to have done me any good. I have sent an email to find out something and have not yet received a reply. I am not at all happy

Impeccable service and follow-up - sometimes a shame for the delivery time

Order registered on 21-05 Payment validated on 25-05 Still not delivered (by post) on 08-06 No comm

The delivery time stated in the article was exceeded by 3 weeks. The reason for this was delivery problems at the supplier, although an existing stock was stated. Overall, not a major problem, but customers should be able to rely on the delivery times stated for orders placed at short notice. Otherwise very satisfied with processing and customer contact.

I would suggest providing all the materials (perhaps in an optional kit) so that you do not have to order separately what is needed to make the model. This would be useful as in my case when the product is intended as a gift.

The product search, purchase and shipping was a smooth, efficient and very satisfactory process.

Everything went well, my son was very happy... just to point out that the delivery time is more like ten days.

order received on time and compliant with no bad surprises

disappointed by the quality of the model ordered poor value for money i will not order again

Minor faults on the model, especially the bearings, but smooth delivery

very good arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie

very good arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie

Very average customer service by phone...late delivery and no respect for invoice requests when it's a gift.

For the moment, I'm storing the models I'll be making later. In my experience, assembly diagrams are not always very clear, and parts are missing from the various racks. Finally, a French manual would be a great help.

Very bad experience

First experience on this site and nothing to say, I am completely satisfied with the processing of the order and the condition of the products.

Not disappointed by the quality of the Autoart product but by the delivery time: scale model ordered on 90516 received on 200516 for an announced delivery time of 5 to 7 days. And I didn't even receive a notice telling me that the parcel had arrived on the 20th. I found out myself on the 21st.

Very timely and accurate service

Waiting for order Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.

Unacceptable I have not received shipment especially with how expensive it is to ship.

Waiting for order Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.

Excellent products but slow delivery. The products were exactly as described but delivery was rather slow compared with other suppliers.