Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2016
Excellent products but slow delivery. The products were exactly as described but delivery was rather slow compared with other suppliers.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2016
no problem with the very professional store. But the post office as always...!
Translated reviews
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 14/05/2016
I ordered and paid for a modeling item after 16 days I still have not received
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2016
Good supplier sends care and respect of deadlines
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2016
Hello I am satisfied with the products delivered and the short delivery times. I would be happy to recommend them to potential buyers. T
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/05/2016
In my order, a model included paint pots, one of which was leaking ... the result is obviously visible, the box containing the pots being transparent. Alas, not sending a faulty product is obviously not an objective. It's all the more annoying because it's impossible to make a simple complaint via your order history in my account.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2016
since i ordered the 26042016 and received this parcel on 7052016 the parcel has travelled smoothly from amiens (normandy) to pont sur yonne (burgundy). thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/05/2016
order received quickly but the product received is not the product ordered
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/05/2016
Request for information person does not answer. so bad communicatio
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2016
The product I ordered on April 25th was supposedly dispatched on the 27th! To date (May 5th) I still haven't received anything! After contacting the service department, I was advised to wait for the product to arrive.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/05/2016
very rich in products and unique in decl
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
Parcel arrived at the relay point but in poor condition (packaging tape unstuck and parcel half-opened).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
This site is one of the ten or so model maker websites I've ordered from. I'm satisfied, even if I found the delivery times a little long on my last order, which justified my rating of 4 stars rather than 5. On the other hand, I was pleased to be able to order a product which is rather difficult to find (Tamiya X20 enamel thinner in 250 ml). It was unavailable, but the alert system worked very well (e-mail alert as soon as the product was available again). The Oupsmodel site offers the same type of service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
The products are of good quality and the packaging is neat. A little slow to be delivered
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/04/2016
We have not yet received the purchase and it has been more than 15 days so I will not be able to make the evaluation until we receive the delivery if it arrives. For the moment to say that we are disappointed and skeptical. it was the gift for my son and he is every day asking when and if it arrives.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/04/2016
Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
I am satisfied with the timely shipment. thank you and good continuatio
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/04/2016
very satisfied again and again lg
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2016
I still haven't received my order after more than 2 weeks!... No information from 1001 maquett
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/04/2016
For my purchase the value for money was good the shipping was a little slow however the item arrived in excellent condition.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/04/2016
Making online shopping fun
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2016
good service, needs to be improved to make it easier to find products in stock
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/04/2016
I will certainly order some of your products again.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
Good evening First of all, thank you for the quality of the service and the follow-up. Two small points in particular. The first concerns the models and associated paintings. I placed my order in two parts: one for the models and one for the paints. But nothing serious. As for the second, the site carries around a slew of cookies (eight of them) and it's unpleasant. Thanks again""little hands"" who prepared my orders. Sincerely B. Giudicel
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/04/2016
It has been my first order and everything has been perfect and I am very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2016
Fast Shipping for overseas Processing time is long but shipping was fast. Made up the time.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/04/2016
Fast Shipping for overseas Processing time is long but shipping was fast. Made up the time.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2016
Some very good ones and a wide variety of models to choose from.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2016
Billing error cleared up in jig-time, first class! My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/04/2016
Billing error cleared up in jig-time, first class! My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2016
I received a very good product but the package was not strong enough. Mine had received a shock that affected my model inside. Otherwise s
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/04/2016
All good but could be a little faster in ordinary shipments.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2016
I'm not demanding about delivery times (it's imperative that the people working there can do so in the best possible conditions and without having to be squeezed like lemons). However, product prices are sometimes exaggerated when compared with the competition. I'd give them one star less for this, and I could be more severe.
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/03/2016
Item has been returned to the delivery address B2C Europe (Belgium) NV Robert Bosch Str.999 D-48268 Greven.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2016
Very good site, satisfied from start to finish. The only downside is that the paint samples don't really reflect reality once they've been applied.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2016
...good prices service communication... but somewhat long delivery time if the customer has no time pressure he is in very good hands here...!
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/03/2016
Complete shipment in very reasonable time. Price a little above average.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2016
Long wait for decals Going on 3 weeks and order is a no show!
Translated reviews
Response from 1001hobbies
Dear customer, Your order was sent on the 01/03/16, 4 working days after you placed your order. You chose the delivery by letter which is quite long as we are based in France. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 11/03/2016
Long wait for decals Going on 3 weeks and order is a no show!
Response from 1001hobbies
Dear customer, Your order was sent on the 01/03/16, 4 working days after you placed your order. You chose the delivery by letter which is quite long as we are based in France. Best regards, The 1001modelkits team