Customer reviews of 1001hobbies

nothing in particular to reproach to the site all went well in the times indicated from the beginning perhaps a little light on the rembourrage of the parcel but it was not fragile products for a 1st order completely satisfied on the whole I will return with p

Order conformed and well packaged received on time. Problems with global tracking codes and links rel

Still have not received the decal package Have not received the decal package. You have been good in processing order and keeping me I've what I bought.formed but bottom line is I still dont ha

Great site!

Still have not received the decal package Have not received the decal package. You have been good in processing order and keeping me I've what I bought.formed but bottom line is I still dont ha

Wide selection and fast service.

Satisfied Everything was in order. All is well

Satisfied Everything was in order. All is well

I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.

I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.

This is the first time I've placed an order with you and after 14 days it hasn't arrived. I can't phone you and the person at the chat desk told me to wait.

fast shipping a reference paint model unknown and untraceable Model of qual

Everything was fine, just a little awkward. First received French-language emails, then English. Homepage needs an overhaul.

Very wide range of products, from the simplest to the most sophisticated and technical. Very competitive prices. Fast delivery, often sooner than expected. THE reference. I recommend without hesitation.

Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.

Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.

The package arrived in very bad condition and the assembly pieces all detached from where they were supposed to be!!!

Site with a varied selection of models and figurines. Very good

it would be good to signal when a product is not in stock to avoid waiting.

as mentioned above

I made the reservation of a model through this page last week and I already have it at home. Approximate shipment in about 10 days but they notify you in advance. At all times you receive emails about the status of your order. Perhaps a little expensive shipping costs in relation to the time it takes to arrive.

I paid for an express service and after 48 hours the order is still not shipped. I have even contacted them and they do not respond. I have opened a dispute with Paypal to see if they now respond. I add after their response: I am not going to modify anything so that everything is reflected. Once I opened the dispute they have put the order as shipped. I paid a higher price for it to be urgent by DHL and with tracking number which they did not provide me and also sent by Correos. I sent them two emails on their website to which they have not responded. Now tell me how you intend to defend your""Efficient customer service"" that you put on your website. Be thankful that I am not going to claim a measly £3 extra that I paid for a courier service that I did not receive and that I have upgraded my rating to 2 stars instead of 1 as it was before. Greetings and until

Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!

Everything went really well and the goods were great. Only the delivery took a very long time.

Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!

Satisfied with the products of my order but the parcel was badly closed the adhesive tape was badly co

Large selection Fast order processing

Materials arrived as ordered. Delivery time a bit long but clearly indicated via email updates about the shipment being made.

Very good. But too bad the delivery was too slow. Almost 3 weeks waiting. So could do better

good quality product very good soap would like it is more choice in american cars and sometimes products are long to arrive

Attractive price, correct Colissimo shipping costs compared to the competition, but shipping via Mondial Relay not great (25 kms AR) to pick up the order.

nickel nothing more

super a bientot

Badly signposted depot store, barely clean, waited 12 hours for someone to tell me the parcel wasn't there and found it 14 hours later.

Good product - poor communication with US customer The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.

Product reported to be in stock ordered on Feb 3 with the additional charge for expedited shipping as of today Feb 11 the order is still IN ELABORATION and their email response confirms this status. First and last purchase from 1001models.

Good product - poor communication with US customer The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.

Delivery Haven't received my decals yet!

Delivery Haven't received my decals yet!

Wide choice in all areas