Customer reviews of 1001hobbies

Delivery complete and as described. Only the content quantity was missing.

I asked for replacement of a color ordered double was not done. A 5 euro discount coupon I was given was not applied. I got a tube of putty all crushed (maybe it's already been used??). The courier gave me a chance to change delivery address but then delivered to the original address. Better Amazon...

Not bad It was an easy process and I would certainly use them again.

Order placed quickly. Delivery conforms to quality packaging. Delivery time a little longer than expected.

Not bad It was an easy process and I would certainly use them again.

a bit high

good selection of models and lots of choice

1st purchase: prompt dispatch on agreed dates good communication and conform object

Good Products Good Products, Processing Shipping soon and shipping is a bit confusing.

wide choice of materials and fair price

delivery compliant but a little slow

Every time I get a coupon I have trouble registering it or it doesn't go through at all. Otherwise the orders follow the deadline and arrive in good condition.

Good Products Good Products, Processing Shipping soon and shipping is a bit confusing.

In my humble opinion, it would be wise to specify that orders said to be dispatched in 24 are actually made in 24, i.e. the next day. Like placed on Sunday. Shipped on Tuesday and not Monday, which is a shame. The after-sales service was very responsive to my emails, although I didn't get an answer to one of my questions. The parcel was in good condition, but there was 0 protection for the small items. After that, there's no risk unless the parcel is ripped open.

I received my package in good conditions nothing to report impeccable

Fast shipping and good price

I won't be ordering again!!!

Nothing to say but delivery really too long... I wouldn't order again with a relay point delivery....

Site vast of choice from the point of view of models that from the economic point of view !!! Also very accurate in shipping !!! Thank you

Order completely in conformity with the order marred by an overworked Mondial Relais transport service. My previous order delivered by Colissimo having been more

Hello I wanted to leave my opinion about this company. For starters they are liars and mislead customers and as a student in the economic branch I don't know how they are still in business. In some items po""shipping in 24 hours""...my items took 15 days to be sent!!!! Another thing was the shipping of your company (DHL) took 7 days which is not so bad that's why I put 2 stars instead of one. Now the most important thing when I received the package I was missing 7 PAINTINGS for a value greater than 11€ osea WHAT!? Amig@s this is a warning this company takes quite a long time to send the products and there is a possibility that some items may MAGICALLY DISAPPEAR.

The choice is excellent, even if the search engine can be improved. Beware, however, of delivery times that sometimes go awry.

order arrived without problem delay a little long normal I order from Belgium solid packaging and details of the order in the box I would certainly recommend 1001 maquettes

I give it two stars because I have not yet received the merchandise and I have been waiting for twelve days, even though they state in the order that it was shipped quickly.

good experience from ordering to shipping then Mondial relay with all the problems: parcel not received on time wrong tracking information since the parcel had arrived at the point relay I went there at random otherwise my parcel was leaving! so too bad despite the shipping costs I paid (by the way even the point relay has recognized major problems these last

advantages of the store: lots of choice and very good customer service. disadvantages: prices generally higher than the competition on basic products (paints for example) but you can't have everything: stock and low prices. This store is one of my m

I received an item labelled with the reference ordered, but the contents were nothing like it. After 48 hours, the after-sales service asked me again for a photo and references already supplied in a 1st e-mail, claiming to request a return label for the product. It took them over a week to realize that (following a request from me) their request had not been taken into account... The initial order dating from 211215 is still incomplete to this day. I can only imagine the worst for the future as these difficulties only concern the return of the wrong item and I'm not about to receive the right one! So much the better for those whose orders are error-free, but given the quality and efficiency of this box, I strongly advise against it (especially as their prices are high and I've found the same items elsewhere).

Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured

Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured

Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.

Good product, as requested. It would have been nice to have some bubble wrap to protect the paint but overall it's well packaged. It's a pity I couldn't cancel an order that hadn't been shipped yet (I had forgotten 2 items and had to pay shipping costs again). But apart from that, the site was perfect and the delivery was good.

Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.

Goods meet expectations perfectly and well packaged Delivery takes quite a long time, however.

I was having a hard time finding it on that scale but they have it all! shipping maybe a little late but that I guess was beyond their control taken care of the packaging and great product: serious stuff.

it would be nice to pass on all the new products according to the brand that the customer is used to ordering.

I placed an order almost 2 weeks ago and still haven't received anything.

a wide variety of products allows me to meet my needs the price is good although it could be lower the delivery time could be faster however it still remains the best site for selling models that I have so far found. Cpmpliments

My parcel was delivered on time and I am very satisfied with the products.

Hello My last order (72365) was the subject of a delivery error having received the reference EDEX305 instead of the reference EDCX305. The error may be understandable given the similarity of the references, but the 2 products (photo-cuts) are totally different. What's unacceptable is that customer service/contact is totally non-existent: no one answers the phone (answering machine 24 hours a day) and no calls following a message left on voicemail. What's more, there's no response to the written messages left on the site. I therefore strongly advise against ordering! Delivery times are acceptable, but if your delivery doesn't correspond to your order, you'll only have your eyes to cry! What's more, in the event of unavailability (even though the order states otherwise), a credit note will be issued.

This command passed without problems excpt perhaps my error with the Bons de reduction But there is still a serious problem with the previous command No 56454 i have never recieved the Pagini Zonda 5MO50094 which was a part of 3 one could not be supplied and i recieved a bon de reduction You admitted in Aout there had been an error and the missing article would be sent as soon as it is now Jan 2016 !! and i have had no reply from you Please sort this out !