Customer reviews of 1001hobbies

Fast delivery and correct packaging

order received on time

Shipping is too long they rely on a courier in my opinion bad .

good order processing with no particular problems

The search engine didn't find a Mustang 1144, but after browsing through all the Mustangs I found one. From then on, everything went wonderfully smoothly and I received it very quickly - thank you Bea!

Very well prepared parcel the kit was intact I just found the wait a little too long

compliant product and fairly fast delivery

unfortunately the delivery days stated when ordering ( 6 to 9 working days ) were disregarded order placed Dec 12, 2015 expected delivery date should be 31122015 I am so angry it was a Christmas present..... We are not

disappointed with the value for money

Poor value for money

I bought some paintings all of them marked as available on Wednesday December 2 until day 5 are not marked c""sent"" and to day 13 still waiting to receive it.

Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Very good, professional telephone service with the right answers. It's a pity that delivery with mondial relay is so shabby. I still haven't received my parcel and that doesn't make me want to recommend it because I could have received it faster aill

Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

everything went super smoothly except for a slight delay in delivery (compared to the time initially announced) and a major problem with the delivery point (unimaginably rude and seriously incompetent person: seriously avoid it, remove it from your order).

delivery a little long but product top!

very large selection great availability competitive prices it's a pity that the fluidity of the pages on the site is often slow

A little long from order to delivery

good source for special kits

All good prices and fast shipping. Only downside: Slow communication by ema

very good choice of models on your site.

Very good site order and fast reception nevertheless high price

Excellent experience

The can of paint is as described but for the price I find the capacity a bit small.

I always receive my shipments correctly, well packaged and quickly, but on this last occasion it was a little late, but to solve it they sent it to me urgently and certified, so it also arrived quickly after they informed me of the incident. I will continue

A very good site with a wide choice of models and accessories. But shipping time a bit

always great service and speed

Why announce a delivery date when it will not be respected? More than 7 days difference between the announced date and the delivery date! Non-existent communication! No response to my requests for information.

1st order. Package received in good condition. But that the delivery time is long compared to the indications initially indicated. To moderate my comment 1001 maquettes are dependent on carriers. This will not prevent me from recommending on

pleasant store but not all brands of plastic maqette manufacturers as well as for resin decal kits. Serious about leftovers, they come back when it's available again on their website.

Good choice of models and accessories.

I did receive the rails in strong cardboard boxes with paper but the rails were or were fighting a duel apart from that no negative remarks and thank you I would come back Roger Duchat

ordered on September 26, 2015 received on October 08.2015.- better than that.!!!!!

The purchase went well. Only the receipt of the order was several days late. The website contains a lot of products. I suppose that this is why it crashes too often. Otherwise the customer service is excellent. This is the first time I have bought from you. My opinion is favorable and I will be ordering again.

No tracking code received although I paid extra for it much too long delivery time no response to messages.

following a technical problem i had to phone customer service who immediately reassured me delivery in good time i recommend this site which is very professional

Poor communication My order has been processing for nearly three weeks without any firm contact from 1001 Model Kits. The only e-mails I have received are three copies of OTHER buyer's requests for shipping updates and a copy of an inquiry I made before ordering - and that was never responded to - plus it now refers to a product I didn't ask about. All these e-mails seem to automated responses. All I ask for is an e-mail - preferably from a real person - letting me know that my order is in stock and it will be shipping soon . UPDATE: I finally received my order from 1001 Models - nearly two months after my order was placed and paid for. Communication was better over the last few weeks but still below expectations. I can accept delays but only if I'm informed of them. I was still getting comments in my account that had nothing to do with my order.

Poor communication My order has been processing for nearly three weeks without any firm contact from 1001 Model Kits. The only e-mails I have received are three copies of OTHER buyer's requests for shipping updates and a copy of an inquiry I made before ordering - and that was never responded to - plus it now refers to a product I didn't ask about. All these e-mails seem to automated responses. All I ask for is an e-mail - preferably from a real person - letting me know that my order is in stock and it will be shipping soon . UPDATE: I finally received my order from 1001 Models - nearly two months after my order was placed and paid for. Communication was better over the last few weeks but still below expectations. I can accept delays but only if I'm informed of them. I was still getting comments in my account that had nothing to do with my order.