1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
I don't understand why all these stores keep sighing for reviews. I think there is a wire loose. It drives you crazy, everywhere you go you are immediately just asked to review. I'm of an older generation and I don't get it all anymore, trust in a store I usually let follow more orders, it's that simple.
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Pierre L.
Rating: 4 out of 5
following a purchase from 07/12/2024
Order 477617 dated 07/12/2024, delivered by hand on 04/01/2025 - What happened during order preparation? The material was announced available 6 The Chronopost parcel was at the Pickup relay on 31/12/2024
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Michel D.
Rating: 4 out of 5
following a purchase from 02/11/2024
I'm still satisfied with my order and the communication with the site despite the very long delivery time. I wouldn't hold it against the 1001hobbies team.
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Uwe H.
Rating: 4 out of 5
following a purchase from 01/12/2024
Shipping was fine
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Francisco Andres P.
Rating: 4 out of 5
following a purchase from 29/11/2024
without knowing about logistics, I believe that the preparation time could be shortened.....
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Pierre-André S.
Rating: 4 out of 5
following a purchase from 01/12/2024
Not easy to find your way around the first few times!!! But on the whole it's great to be able to sort out
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Christine G.
Rating: 4 out of 5
following a purchase from 15/12/2024
Everything went well. The only thing I would have liked was the dimensions and more pictures of the product, a calendar, so that we could make a better decision before ordering
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Albert S.
Rating: 4 out of 5
following a purchase from 12/12/2024
Beautiful model. Unfortunately one color has dried out a bit.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Daniel T.
Rating: 4 out of 5
following a purchase from 26/11/2024
Everything ok
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Óscar A.
Rating: 4 out of 5
following a purchase from 28/12/2024
Material received in perfect condition. To put a but, somewhat slow shipping although the Christmas dates are a handicap. Even so, it arrived in time for Epiphany. Very good.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Stefan H.
Rating: 4 out of 5
following a purchase from 22/12/2024
Shipping took a little longer than stated, but otherwise perfectly fine
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Yannick W.
Rating: 2 out of 5
following a purchase from 17/12/2024
Stuff was fine on the site, everything after was not fine. I received multiple emails that my ordered product was still in my mantle and therefore still needed to be ordered. This was never the case and only caused confusion. Therefore, I wanted to call your phone number, which thus did not work. Finally, I ordered this product from you since it was said that there would be an estimated delivery time of 7 days. Now I understand that Christmas complicated some things, but still then a mention that the delivery times will be different during the holidays would be quite nice.
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Ben V.
Rating: 2 out of 5
following a purchase from 06/12/2024
will not be ordering from you again anytime soon
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Javier Luis S.
Rating: 4 out of 5
following a purchase from 29/11/2024
By putting "available" not knowing that it was not in stock and ordered it to warehouse, so it took quite a while. Otherwise, good price and good delivery.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Lgodelieve C.
Rating: 4 out of 5
following a purchase from 17/12/2024
The order was completely correct but the package was delivered much later than anticipated ... After Christmas unfortunately. Everything else was ok.
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Eric C.
Rating: 4 out of 5
following a purchase from 30/10/2024
Well into my favorite model sites
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Jacky P.
Rating: 4 out of 5
following a purchase from 09/12/2024
in spite of a serious problem of delivery I recommend for the material, the deliverymen and the delivery incorrect, but busy period
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Bernard F.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very good selection and delivery. However, I find the safety labels stuck on the paint cans quite distasteful, making it impossible to read the numbers.
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Werner C.
Rating: 4 out of 5
following a purchase from 26/11/2024
Fast delivery, everything ok
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Gilmer S.
Rating: 4 out of 5
following a purchase from 02/12/2024
Took a little longer than originally stated, but eventually received everything in good order.
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Bruno N.
Rating: 4 out of 5
following a purchase from 19/11/2024
A little pricey, but quite comprehensive.
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Cornelia W.
Rating: 4 out of 5
following a purchase from 10/12/2024
I was really worried that I had fallen for a fake site because of all the bad reviews. The only thing was that it took 2 weeks for my bag to arrive but everything else was perfect!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jose A.
Rating: 4 out of 5
following a purchase from 01/12/2024
They are serious and responsive about their products
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Patrick M.
Rating: 2 out of 5
following a purchase from 05/12/2024
Delivery times far too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. Indeed, the products you ordered had to be ordered directly from our supplier in England. The product "Decal Luftwaffe Swastikas" was ordered in England, and unfortunately this supplier is not able to deliver within 4 weeks. We hope you understand our position, and we apologize again for this incident. Sincerely, The Customer Service Team
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Moïse M.
Rating: 4 out of 5
following a purchase from 12/12/2024
Good site
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Thibault G.
Rating: 4 out of 5
following a purchase from 12/12/2024
The delivery time was far too long
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Pierantonio G.
Rating: 4 out of 5
following a purchase from 23/11/2024
Good service soiled by deliveries with unreliable couriers
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Manuel D.
Rating: 4 out of 5
following a purchase from 03/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Didier B.
Rating: 4 out of 5
following a purchase from 18/11/2024
Delivery time too long.
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Lallonder I.
Rating: 4 out of 5
following a purchase from 23/12/2024
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
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Manuel D.
Rating: 4 out of 5
following a purchase from 08/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Franck B.
Rating: 2 out of 5
following a purchase from 07/12/2024
delivery time too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. The products Decal Grumman F-14A Tomcat VF-103 and Decal Lockheed F-117A Chasseur Furtif were ordered directly from our supplier in England. Unfortunately, they cannot be delivered in less than 4 weeks. This information is clearly indicated on each product sheet. We hope you understand our position and apologize once again for this incident. Sincerely, The Customer Service Team
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Christian J.
Rating: 4 out of 5
following a purchase from 03/12/2024
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
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Herve Z.
Rating: 4 out of 5
following a purchase from 02/12/2024
Delay a bit long
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Mitch B.
Rating: 2 out of 5
following a purchase from 29/11/2024
The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.
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Giovanni L.
Rating: 4 out of 5
following a purchase from 13/12/2024
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
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Didier G.
Rating: 4 out of 5
following a purchase from 10/12/2024
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
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Markus S.
Rating: 4 out of 5
following a purchase from 04/12/2024
good - but not the fastest
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Anthony J M.
Rating: 4 out of 5
following a purchase from 11/12/2024
Was delivered later than stated but still in time for Christmas
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Maurizio Z.
Rating: 4 out of 5
following a purchase from 13/12/2024
Good
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