Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2015
Nothing to say packaging models in good condition everything is there we could just regret the higher shipping costs than Ama
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 12/01/2015
I have ordered 2 times and they have never met the delivery date. Currently as of January 12th I have not received an order dated December 26th, having paid for a 5-6 day shipment, they should reimburse the price of that shipment.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 11/01/2015
Ordered parts for my A6 Intruder on 25.12.14! Today (11.1.15) still nothing has arrived. The specified shipping number is not known at DHL! Weak!!!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/01/2015
1001 Modellini has never let me down the service and shipping is fast even when there is a wait for a product not in stock the wait is not long. In average prices 1001 Modellini comes up with a little less is this is good I personally wish that when offering buyers free shipping this does not expire the following week but at least 30 days later.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2015
All good! I recommend -)
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/01/2015
Everything is fine. I received the product I ordered in perfect condition. The only thing is that they take a long time to send. So if what you buy is for a gift it is best to order it well in advance at least with a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2015
A huge choice for models at all levels. No express delivery - that's my only negative, which I wouldn't give 5 stars for.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2015
For my order the money was withdrawn on 20122014 supposedly shipped on 26122014 . Today 312014 still no parcel.I know there were holidays but my other parcels ordered in France arrive MUCH FASTER. I don't live at the end of the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2015
Getting the parcel to you on time Receiving the parcel correctly
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2015
Expensive prices (acceptable) but faulty service (unacceptable) .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2015
Very fast service, the only downside is that shipping costs are just as high for a simple decal board as for a box of make-up.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/01/2015
All good. The site could perhaps highlight better that the product is shipped from abroad and the shipping time is therefore longer. However, shipping was fast and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2014
I can recommend 1001 maquettes without any unpleasant surprises.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/12/2014
The instructions could be more 'clear. I have some doubts about the 1:32 scales do not seem so accurate at least in the case of the American armored car .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2014
Lots of choice and order received quickly. However, the explanations given about the models are a little too brief. But I'm happy to recommend this site.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/12/2014
timing as indicated.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 27/12/2014
disappointed I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.
Response from 1001hobbies
Dear customer, Your order was delivered on the 30 December. It was sent 10 labor days after the order was validated, as indicated on our website. We are sorry it did not arrive in time for Christmas, the shipping services are very busy during the that period. Best regards, Customer service 1001modelkits
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/12/2014
So far so good.....ll Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/12/2014
disappointed I was very sorry that the models did not arrive on time for grandkids to open at Christmas. They still have not arrived.
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Response from 1001hobbies
Dear customer, Your order was delivered on the 30 December. It was sent 10 labor days after the order was validated, as indicated on our website. We are sorry it did not arrive in time for Christmas, the shipping services are very busy during the that period. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2014
So far so good.....ll Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2014
Unfortunately my first order on 1001 maquettes wasn't a very serene one, as it was placed more than 10 days before Christmas and didn't arrive until Christmas day, with no real indication of why it had been ordered.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2014
I am very disappointed by the site 1001 maquettes. I ordered a model of an aston martin on Friday afternoon at 5pm and the order was dispatched immediately. Having no news about the parcel a week later I contacted them and was informed that in fact they did not have it in stock! I was offered an alternative solution to the product, but it didn't suit me. So I asked for a refund. A week later I'm still waiting... in short they're very quick to debit but on the other hand updating their stock informing their customers and refunding them there's work there! 29-12-2014: still nothing on my account... 30-12-2014: that's it...thanks
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Verified Buyer
Rating: 2 out of 5
following a purchase from 23/12/2014
Poor service I ordered some photo-etch details on December 3, and it has not arrived yet as of Dec.23. Not only were the shipping charges higher than they should have been for such an item (and higher than their website advertised) but to take at least three weeks to arrive is unacceptable. I could have purchased from a company in Australia that I've bought from before and had it here in a week. Really disappointed. 12/30 - still have not arrived. Cancelling order.
Response from 1001hobbies
Dear customer, The items are currently crossing the Atlantic because our main warehouse is in Europe. They will be received at our US warehouse in Arkansas in a few days and forwarded to you immediately with UPS or USPS. Thank you for your understanding, Customer service www.1001modelkits.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/12/2014
Poor service I ordered some photo-etch details on December 3, and it has not arrived yet as of Dec.23. Not only were the shipping charges higher than they should have been for such an item (and higher than their website advertised) but to take at least three weeks to arrive is unacceptable. I could have purchased from a company in Australia that I've bought from before and had it here in a week. Really disappointed. 12/30 - still have not arrived. Cancelling order.
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Response from 1001hobbies
Dear customer, The items are currently crossing the Atlantic because our main warehouse is in Europe. They will be received at our US warehouse in Arkansas in a few days and forwarded to you immediately with UPS or USPS. Thank you for your understanding, Customer service www.1001modelkits.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/12/2014
still not arrived this damn order of the 15th..yet message of sending the package on the 19th confirmed but tomorrow is the 24th and zero news. delivery not at all assured for christmas it's naked
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2014
the departure was a little long but everything arrived quickly after processing the order thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2014
shipping too long my wife ordered after me it arrives before me !!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2014
Wide choice of models (including models that are sometimes hard to find) - Kit prices a little higher than average. Careful shipping and packaging - Delivery times a little long. Site to be recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2014
Bon site avec un tres gand choix des reponses a mes questions (merci a ceux qui c'en occupe!!) Site claire le seul bemole sur le franco un peu elever et le delais de livraison.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2014
happy with my order and the reception i even sent an email and received an answer almost right away mer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2014
Ras very good report delivery very fast!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2014
I ordered a model from stock on December 3. Parcel (economic) at 7.50 euros nevertheless shipped only on 1212. To this day (1912), I'm still waiting for my delivery. It's a Christmas present that I certainly won't get in time. I sent you an e-mail to find out what's wrong? I'm getting seriously impatient! 2212: Still not received m
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2014
Delivery time too longb....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2014
Site with a wide variety of articles. Perfect for all model or miniature enthusiasts. I found what I was looking for very quickly, and yet the miniature was very accurate.... they had! Fair price and perfect shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2014
It's hard to form an opinion when I haven't received my parcel yet. However, my order was placed twice. One of them was supposed to be cancelled. In the end, both parcels were sent even though nothing appears on the Co
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2014
we are the 1312 sending of the 812 for an order of the 412 always nothing received delivery times too long the competition makes much mie
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2014
satisfied with the service even if delivery took a little longer than advertised on the site, which is understandable in this festive period
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2014
I am a new customer and I am happy with your service (delivery tracking). I find the delivery time a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2014
Large selection of figurines at a reasonable price. Shipping a little slow, but order tracking no problem.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/12/2014
I ordered a model car on 30112014 we are 12122014. So I'm disappointed with the delivery time but I can't say anything about the model because it's still not ready.
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