Customer reviews of 1001hobbies

I placed an order on 2811 on 412 they told me it was in viado. my husband's birthday is next week and I don't know if it will arrive.

all very well wide availability 'of models quick purchase on the site shipping on time honest and were accurate in keeping me updated via email on the progress of' order. I will purchase again on this site ! Bravo !

I haven't had any problems with your site except for an order that never arrived. I hope to hear from him again, except for this small detail.

11 days is a bit long, but otherwise everything was fine.

I ordered a model with delivery between 3 and 5 days in a relay point and I had to wait practically 15 days and no way of contacting anyone verbally to find out what was happening, whether it was 1001 maquettes or the carrier. The site sent me an e-mail with an offer of free delivery for my next order, even though I hadn't received my first order.

I waited 17 days for my order not 5-7 days as stated. I am disappointed .

Actually I only wanted to give one star but rude (if you don't want to call a reply to my emails that) then yes, but the service is really not worth more than two stars. Paid both times in advance via PayPal for figures in 'stock' according to the list (why then 2-3 weeks delivery time) and received no credit for the undelivered package in the first order. The same with the second order, but this time at least a credit note on the account. Nevertheless, I don't see the point in continuing to finance these poor logistics in advance. This is simply too little for today's standards and I will definitely look around for other options, even though the range is huge (apparently too extensive), hence the lousy logistics

Very large catalog full of beautiful things I want to treat myself to. Merc

large selection of articlesinteresting prices only drawback delivery time a little long!

It's never-ending. Order placed on 1511 ... and still ""being processed"" on 111.

The site deserves to have a listing of relevant products so that you can immediately find what you're looking for. P.E: cilvil airplane model 1100 brand xx

GOOD to very good!

ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.

ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.

Very good, now I'm waiting to receive the models.

it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

The package arrived a little later than stated on the website with regard to the time frame for processing the request. However they kept in constant contact to notify me of the minor mishap as well as all other fulfillment (accepting request preparing package and shipping). The shipment then once it left was very fast.

Reliable service Internet site with good search ergonomics Only regret sometimes 1 reference is missing but credit management is good (to be used on a future order) I have already placed several orders and remain sat

The site provides a wide choice, the best of all the sites I know. But what a hassle: 10 to 20 day delivery times No reply to emails No telephone number to contact them Refund by credit note which obliges you to buy something else Expensive prices compared to the competition What a pity with more application and rigor in their operation and reasonable delivery times I think this would be one of the best sites in the world.

incomparable price and selection but order preparation time a little long otherwise perfect

so far so good hoping the material will arrive on time !

Delivery time too long Item description inadequate.

I really appreciate this site for the many varieties of models it has to offer. I recommend it to all fans of miniature models or other !!!. This site is really very interesting

Yes, everything was almost perfect, the parcel was nice and efficient, the box arrived in good condition and everything was as ordered inside, but it took 8 days for the parcel to be posted. This is a point for improvement. Otherwise everything was fine.

The impropriety is due to the fact that if they cannot honor an order they do not return the money but create a ""voucher"" of equal value. My opinion is that this is unacceptable. The unreliability is due to 1) an item that appeared to be on hand but was not (see above) and 2) a series of emails stating an order was ready when it was not. Unavailable because they do not respond to messages on their own site and if they do they respond generically without having read the content. Conversely they also arrive 4 consecutive emails to all say that a product has been shipped. As an aggravation after the first order I had warned that they would be ""under observation"" at the next one (which I MUST have placed because they would not return my money) and they behaved exactly the same way. The two stars because in the end MUCH AFTER THE EXPECTED DATES but the items actually available arrived to me.

It's a shame that the choice of products is sometimes limited. Personally, I'd like to see more choices for the dragon brand.

Very well stocked and constantly updated web store. You pay for quality but you can save a few euros with their promos on historical events or free shipping.

No problems with the quality of the product, the care of the packaging or the delivery. On the other hand, I found the order preparation time (it took exactly 6 calendar days from the time I placed my order to the time it was dispatched) a little long. In comparison, delivery by Colissimo (only 15 calendar days!) is extremely fast! 1001 Maquettes could do with a little improvement.

[UPDATE]: Order paid but not taken into account: I had to send an email for my order to be taken into account even though my account had been debited. Then, although the order was sent, I never received it. Despite numerous emails, no solution was found. The company offered me a 20€ gift voucher to compensate me for a 65€ order that I will never see (is this a joke?).

You have peace of mind knowing that someone is there to take care of you. The service works

An online store with a great selection of items regarding modeling items that are sometimes hard to find on the market! Quick in delivery!

Don't hesitate

1001Maquettes is an ideal company for all model makers. Its services are seriousbut I find it a shame to receive free shipping offers and not be able to use them because I have no windows on the 1001 maquettes page so they don't serve me.

wide choice with relative ease of navigation on the site. Postage may be a little expensive

all well and good but when you finish an article delete it

The site inspires confidence for its presentation and for the choice of items, which is important, but the delivery time is quite long.

After ordering products advertised as available, I received an e-mail informing me that out of 5 products, only one was in stock and that I had to wait for a supplier to deliver the others! No information at the outset on the failure to meet the deadlines announced on the site. Announcing that a product is available when it isn't is bordering on misleading advertising... My credit card was debited immediately! If I'd known, I'd have ordered from another site... which I'd probably do now. BIG DISAPPOINTMENT.

all well respected time excellent catalog. to try again

i recall the problem of the MBB-105 rated at 172nd that i received and which is at 132nd! This is mistakenly listed in your catalog. i've reported it but there's been no response. in fact, i don't want a 132nd, so what should i do with this model??? thank you for answering at