Customer reviews of 1001hobbies

Please reconsider: a satisfaction questionnaire to fill in when the receipt of an order is delayed is of the worst effect... By the way, where is my order (cashed as it should be)?

Funny story. I order an item that seems to be in stock. I place the order and pay. So far so good. 3 days later I receive an e-mail telling me that the item has to be delivered because it's out of stock. Then a message that the collis has arrived at 1001maquettes. 7 days later 3 messages that the collis has been sent and that the tracking nr will be sent again. 4 days later still no nr. I contact customer service who confirm the shipment and the trans[carrier. They told me that the tracking number was not available. So I contacted the carrier by e-mail and in less than 30 minutes I had the number and confirmation that the shipment had not been made on August 4 as announced by 1001maquettes but that the collis had been given to the carrier on August 6 to arrive at my house on August 8. So I'm wondering about 1001 maquettes' adherence to deadlines and the camouflage practices employed, but after a long wait (3 weeks) I've got my model. By way of comparison, I had to order a piece from another site that didn't charge me for postage (for a collis worth less than the model) and miraculously, the day after I placed the order, I got my collis ... which calls for a certain rethinking of the quality of service.

So everything went wrong. The delivery came a week later than was announced. I ordered 3 1m long wooden slats. These were sent in a 1m x 40cm x 1cm package. This had been bent 2 times. There was nothing on the package. No ""please do not bend"" or ""fragile. The end of the story was that I had lots of small wooden sticks. I wrote a direct mail with photos. Then I asked in ""Lifechat"" what was going to happen now. ""We will contact you when the mail has been processed. "" Sorry but who sends thin wooden strips in such a lousy package? So far there has been no response from 1001.

Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.

Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.

The service turns out to be accurate on time and fast

Delivery with good follow-up order received in good condition corresponds exactly to the order

Improve shipping times.

This is the 2nd time I've ordered models. The first delivery took a fortnight. The second, however, took 45 days to arrive. All in good condition. I'd like to thank

Recommended store!!!No problems on the purchasetopersonal available for any clarifications and very fast shipping.

Item as described.. Good shipping speed. Accurate packaging

satisfied with my order faithful to the catalog image kept informed of delivery times

Excellent tracking of the order. Only downside was the DHL service that kept the package in storage for many days.

Order fulfilled, correct delivery, albeit a little long.

perfect shipment a little long

My requests went unanswered and the package arrived after a very long time.

Model ordered well received but more than 1 week in delivery time you have to be patient.

Hello I received the models I ordered within a very reasonable time. However, I would like to point out that the models made in Eastern Europe are of poorer quality than those made in the West, as are the explanations, which are still very vague.

I found this site almost by accident I must say that the package arrived to me quite immediately! without any problems. Very satisfied!

After placing an order I was told that the item was not available and was correctly refunded the amount paid. So very reliable. However, it would have been even better if I had known in advance that the item was out of stock.

Compliant model but unclear description very long wait time and parts to be re-glued due to transportation!

site 1001 maquettes a conseiller sérieux prix symp

The selection of kits and accessories is fantastic but because their deliveries are slow because they use the postal service. If they had a courier option they would be about the best here in spain

Package received on time correct price

So much for the modeler only mole a little expensive

although your colleagues send me the order within 3 days, I still haven't received yours. This has already happened with previous orders.

My father loved his gift! I just wish the delivery had been quicker.

In spite of some comments on the rather long delivery times I had decided not to rely on them and I was wrong... I placed my order on 3005, today is 1906 and I still haven't received my order, which has been in process since 0206. One item is unavailable - replaced by a credit note - but why not send the rest of the order as soon as possible? In short, really disappointed first and last order at 1001maquettes (and too bad for the credit note...). A site I wouldn't recommend to anyone.

Very good first purchase.the only downside is the time of preparation and shipping.the good thing the amount of jewelry impossible to find.totally recommended.

product arrived on time no p

Order with tracking sent on time, but rather long delay

The truth is that it is a good service at a reasonable price they provide data and shipping dates with a huge stock where you can find items that do not appear on other sites. It is interesting to have this reference

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Good catch-up after a bad first experience. The free shipping on this shipment makes up for it. The problem is that I think there's a problem with the email communication of the order status. The 1st time I received several extremely contradictory emails about my order and now I've received 2 emails on the same day 3 hours apart telling me that my order has been dispatched. I don't think it's been dispatched twice... :) . To be reviewed, otherwise all good this

On-time delivery and in excellent packaging. The purchase was the subject of a gift and the recipient was satisfied

Magnificent metal miniatures to complete my grandson's collection. Too bad the French tanks from 39-45 are missing.

Hello! Good news: the letter carrier has just come! The 1001 Maquettes parcel is in the box.... of course! Everything OK Good service, reasonable delivery times, good follow-up... Brav

Due to a supplier error, I had to wait 2 weeks to receive my order.

I am very satisfied with the processing of my order, but I was only lucky to receive the parcel when it was delivered. The parcel did not have my full address on it. The postal worker found me in his database and then reached me personally, otherwise the parcel would have been returned. So only with a lot of luck.

after waiting 19 days for the order and complaining to the courier company, what else could I say?