Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 682 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/10/2014
From the first stage, the pilot's dashboard is missing....celui du co-pilote ok. But then I can't move forward. Otherwise on your service nothing to say. Sincerely Julien Doire
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2014
the site is well done. Good navigation. You won't get lost!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2014
PRODUCT IN STOCK AND DELIVERY TIME ANNOUNCED BETWEEN 4 AND 6 DAYS WITH FOLLOW-UP COLISSIMO VERY BADLY INFORMED OF THE DELAY OF DELIVERY IN FACT 10 DAYS OF DELIVERY TIME SUPPOSEDLY BECAUSE OF YOUR SUPPLIER IT WOULD BE NECESSARY THAT YOUR SITE REALLY PUTS THE EXACT NUMBER OF PRODUCTS IN STOCK FOR WHAT IS THE PRODUCT NOTHING TO BE CRITICIZED
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/10/2014
the order took about 14 days the only bad thing is that it did not have tracking number but it arrived well and I like it and I will order something else another day.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 30/09/2014
Recommended!!! I got 2 models well packaged and acceptable shipping speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2014
Order received in good time careful packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2014
plenty of choice in all models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2014
My grandson was looking for these toys and is very happy with them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2014
With slow mail, it takes a while for the parcel to arrive. But the pleasure of unpacking is well worth the wait.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2014
I have received my order, I ordered a week ago and my order was quickly processed . bravo I will recommend this supplier to my friends maquett
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2014
1909 still not received! and the order is dated 0709201
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/09/2014
BADemail codes refuse store access difficult delivery too long too bad because phone contact serious very disappointed by store contact! deserves a good business gesture!.a customer
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/09/2014
As a first purchase I was pleased. Some items were not available right away and I was notified.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2014
on-time delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/09/2014
A plate is missing from the Eduart kit sent by 1001 maquettes. No response from them despite 2 messages sent. No response to cli requests
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2014
good product impeccable shipping a little long delay but nothing too serious about ten days but I recommend without problem because it is an excellent si
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/09/2014
I had been looking for a long time for a comprehensive and cheap online model store I think I hit the jackpot
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2014
very long delivery time, but otherwise perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2014
Wide selection . Various brands
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Verified Buyer
Rating: 2 out of 5
following a purchase from 08/09/2014
Need do have stock ready to send out from USA Probably can get it faster from a US or UK dealer. Order took 3 weeks to arrive. Got similar from New York in three days.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service, especially in the US to avoid such delays. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2014
Need do have stock ready to send out from USA Probably can get it faster from a US or UK dealer. Order took 3 weeks to arrive. Got similar from New York in three days.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service, especially in the US to avoid such delays. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/09/2014
The order tracking and e-mail communication is perfect and very clear. I received my order but it's not what I ordered! So I sent a message to find out how to restore the situation 2 days ago and I'm waiting for a reply.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2014
orders were delivered on time and in perfect condition.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/09/2014
8€ for shipping to wait 1 week before receiving my model is really unacceptable. Product that was marked available on the site but 5 days later I was told that the product was missing. I think that with all this I should have had a refund of at least 40%. On those if there is no refund I would no longer recommend you and you would have a bad advertisement. Au rev
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2014
Hello, I ordered a model and had no problems with either the order or the delivery. See you soon for other ach
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2014
very good packagingproduct conforms.the only downside is the delivery time8euros50 for a shipment of more than two weeks is too expensive and too l
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2014
The only drawback was the delivery time which was 5 to 7 days and I received it after 10 days.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/08/2014
Article in stock ordered by colissimo (48h delay) or 1st notice supplier problem 2nd notice reproblem order waiting for a product from the supplier. In the end, the 48 hours turned into 10 days and the in-stock mention is therefore a misleading advertisement. Otherwise all
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/08/2014
Very good collection of products and good prices but if the products are in stock they should not take 1520 days to be delivered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2014
the order arrived quickly the paint pots are not very expensive
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/08/2014
Good shipping and ease of 'purchase. Only flaw a little delay due to absence of products in stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
A great model site to find all the scale models you want. Well-designed drop-down menus and search box make it easy to find what you're looking for. Fast, accurate delivery. Perfect! The only drawback: the dimensions of the objects are not indicated on their description page. Even if you know that a truck is 150 scale, it's hard to imagine the dimensions.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/08/2014
When ordering, it was not clear that delivery could be delayed due to the inclusion of a previously unnamed supplier. If you pay in advance, you want to be informed more precisely, especially as fraud via the Internet is increasing (I have already paid without receiving the goods, even on e-bay). So I will take a closer look in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2014
SITE TO RECOMMEND AND REORDER
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/08/2014
Hello I made a first order on 1001 maquettes the 2907 the 3107 they received the amount of the order I took well care to take articles in stock out when the order was validated the 0508 only 1 article ""ajoutÃ"" to my parcel the next day the other article is added but on 0708 I receive an e-mail informing me that the second article is unavailable and I see on the site that it is available only under 1 month I wait another 2-3 days after I will make use of the right of retraction of purchase on inte
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/08/2014
Please reconsider: a satisfaction questionnaire to fill in when the receipt of an order is delayed is of the worst effect... By the way, where is my order (cashed as it should be)?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/08/2014
the stock of articles is not in conformity, which means that delivery times are longer. It is also regrettable that you leave references that no longer exist, and that in the boxes of model tanks Italeri (Panzer 3) there are no decals. I wish you all the best in your future endeavors, but I am deeply disturbed by this unexpected delay. Yours faithfully Monsignor Patr
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/08/2014
Funny story. I order an item that seems to be in stock. I place the order and pay. So far so good. 3 days later I receive an e-mail telling me that the item has to be delivered because it's out of stock. Then a message that the collis has arrived at 1001maquettes. 7 days later 3 messages that the collis has been sent and that the tracking nr will be sent again. 4 days later still no nr. I contact customer service who confirm the shipment and the trans[carrier. They told me that the tracking number was not available. So I contacted the carrier by e-mail and in less than 30 minutes I had the number and confirmation that the shipment had not been made on August 4 as announced by 1001maquettes but that the collis had been given to the carrier on August 6 to arrive at my house on August 8. So I'm wondering about 1001 maquettes' adherence to deadlines and the camouflage practices employed, but after a long wait (3 weeks) I've got my model. By way of comparison, I had to order a piece from another site that didn't charge me for postage (for a collis worth less than the model) and miraculously, the day after I placed the order, I got my collis ... which calls for a certain rethinking of the quality of service.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 06/08/2014
So everything went wrong. The delivery came a week later than was announced. I ordered 3 1m long wooden slats. These were sent in a 1m x 40cm x 1cm package. This had been bent 2 times. There was nothing on the package. No ""please do not bend"" or ""fragile. The end of the story was that I had lots of small wooden sticks. I wrote a direct mail with photos. Then I asked in ""Lifechat"" what was going to happen now. ""We will contact you when the mail has been processed. "" Sorry but who sends thin wooden strips in such a lousy package? So far there has been no response from 1001.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/08/2014
Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.