Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2014
with only one order my opinion wouldn't be worth much
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/05/2014
HAS MANY OF THE THINGS I NEED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2014
Very wide choice on the catalogue""aviation"" good communication in case of dispute. I would recommend them.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2014
I received the model I had ordered on time, but it was damaged. I returned it immediately, but only received a new copy after 5 weeks. In the meantime, when I called customer service, I was told that they couldn't tell me anything and that I had to write an e-mail ... In short, an after-sales service that's really not up to scratch and really not r
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/05/2014
Having placed one order and being satisfied I will not delay in making more purchases. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2014
Not enough choice in recent sports cars lacks a forum on model building. It would be better to be able to choose your brand of paint with equivalent references between brands. Otherwise great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2014
the service is reliable and the quality top-notch - definitely worth recommending, it all depends on the manufacturer's brand.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/05/2014
Good price.fast shipping
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/05/2014
Excellent sitoda recommend.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 14/05/2014
They do not answer my emails and do not give me any information about when they are going to send me my order, it does not seem to me a correct customer service.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 13/05/2014
The order finally arrived. I don't think I will buy from this company again
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/05/2014
the model and bacler les finition nul
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/05/2014
I have purchased on more than one occasion the prices are market prices fast shipping and normal cost. Safe and reliable site
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/05/2014
An easy way to find all materials without leaving home
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/05/2014
Very satisfied with very fast delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2014
Available to listen to us clear precise deadline met ... what to ask d
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2014
Company that keeps its promises. No unpleasant surprises, even if some delivery times are a little long (standard rate). Chronopost is more expensive but much faster. A good choice of models and many references available.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2014
Hello It would be interesting to have more details on certain products. Example with what I have just ordered (Faller road). I had to go to another site to get information about length and width. Despite this, the information was not good and I don't have enough. Domm
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2014
I received my order as expected within 10 days. The material is as ordered. When I have needs I will not hesitate to consult them. see you soon.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/04/2014
Excellent site for modelers of various experience levels. Large variety of models that can satisfy almost any search. Since online sales reach a very large audience they could keep the prices a little lower but you can also find the unobtainable from them. Fast shipping and perfect packaging.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 31/03/2014
this very well models that I can not find and that I ask in stores and after months of waiting do not arrive here I find them and at a good price but I think they should replace some unavailable that are very much in demand.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/03/2014
Good company, but suffers from slow shipping and customer service response. Good company, that shipped my item well protected. However, one item was out of stock, and it took them around two weeks to let me know. In that same time, I placed orders with their competitors, got notification of shipping and received my order. When I inquired about the delay, it took a couple of days to get a response. They need to tighten up these areas to really be first class. That said, depending on the item and my need, I would consider ordering from them again.
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Response from 1001hobbies
Hello Mark, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 31/03/2014
Good company, but suffers from slow shipping and customer service response. Good company, that shipped my item well protected. However, one item was out of stock, and it took them around two weeks to let me know. In that same time, I placed orders with their competitors, got notification of shipping and received my order. When I inquired about the delay, it took a couple of days to get a response. They need to tighten up these areas to really be first class. That said, depending on the item and my need, I would consider ordering from them again.
Response from 1001hobbies
Hello Mark, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 23/03/2014
I have already said everything in one sentence.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2014
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
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Response from 1001hobbies
Dear Customer, Shipping to Singapore can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/03/2014
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
Response from 1001hobbies
Dear Customer, Shipping to Singapour can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2014
transport too expensive !!!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/03/2014
I have nothing in particular to say only that I received on time with excellent packaging the item I requested . nothing more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2014
Still waiting for delivery ... 8 days after shipment notification e-mail. Order placed on 0503 and received on 1
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Package conforms to order, packaging and tracking very good. Only downside: relatively long lead time (almost 2 weeks) even though the items were available... point to improve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Serious siteno problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Order conformed, received fairly quickly. Very large choice of models
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2014
For an order placed on March 2, I still have no news on the evening of March 11.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 10/03/2014
It is ultimately just a ""word-of-mouth". It simply collects an order and passes it on to the manufacturer. In my case the order referred to an Italian site the product arrived after a few more days from France. Also found the Victory then on the official Revell site in the online shop at just over $25 practically bought on an Italian site to pay three times as much. Next time I will be more careful
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/03/2014
I find that compared to other competing sites the prices are abnormally high (see for example the Heller Royal Sun 1100 sold at nearly 60% more than normal (among others)). In addition lead times are very long (allow 3 weeks) and moreover items advertised as available are not always proof of a poorly monitored stock situation;Taking OUPS as an example is a tip to follow. Frustrating organization for a model builder looking for accessories to improve basic kits. After 15 days of waiting, I finally finished the model in progress before receiving these famous accessories.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 06/03/2014
I have been waiting 6 weeks for my item I have nothing yet. I have paid in advance. Finally after 7 email they reply saying that it is a fault of the supplier and they are still waiting for the product. This is strange because on the stock of 1001modellbau it says that the item is more than 15 and 25 ouf stock and available. So i like this will take many months i hope they will refund my money. What would 1001modellbau think if they had to wait months for their money? That can't be right!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/03/2014
Very well taken care of, I asked myself that it will not be the last, although now I select the models to assemble according to a criterion of placing them by theme.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2014
well-packaged products and fast, on-time delivery. This is not the case for all mail-order make-up stores.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2014
the colors correspond exactly to the models with the corresponding numbers, and they look great. What's more, you can get them for less.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2014
This site is a real landmark for enthusiasts, who can find what is no longer available in physical shops..... Shipping is fast, even if the charges seem a bit expensive. To be recommended
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