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Rating: 4 out of 5
Too bad you can't get a tracking number for economy parcels.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
fast, clean and professional
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Rating: 4 out of 5
adapted and aesthetic
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Rating: 4 out of 5
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
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V
Rating: 4 out of 5
parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.
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Rating: 2 out of 5
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
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Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
V
Rating: 2 out of 5
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
A
Rating: 4 out of 5
fast and perfect shipment but sometimes some delays due to restocking ..... the after-sales service is nevertheless present and charming . A very good service to glo
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Rating: 4 out of 5
Quite happy for all purchases except the first time when the figurines were indicated as being in stock when they were not and I had to order other different ones and not necessarily what I was interested in. Stocks run out very quickly and some items take a long time to be restocked. I trust the site to
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Rating: 4 out of 5
I benefited from free delivery. Fortunately, the products on offer are among the most expensive on the market.
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Rating: 4 out of 5
Reasonable delivery time Perfect packaging Would recommend
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Rating: 2 out of 5
I ordered a model car to assemble for a birthday party. The website mentions a 48h delivery. The package actually took about 10 days to arrive, which was after the birthday! The car is actually very small, I was expecting something bigger. I certainly won't be buying anything from
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Rating: 4 out of 5
Beautiful models! Just a week late, but it doesn't matter
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Rating: 4 out of 5
All went well
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Rating: 4 out of 5
They have difficult items. A bit expensive shipping costs to Spain.
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Rating: 4 out of 5
I am happy with my order. Well packaged. I only regret the delay a little long for my taste but it is still largely supporta
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Rating: 4 out of 5
Delivered on time and without problems
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C
Rating: 4 out of 5
All good except for one thing and that is that it took a long time to receive the package + 15 days.
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V
Rating: 4 out of 5
Aircraft model packaging and package smell very strongly of nicotine that is very disgusting. Otherwise everything is great.
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A
Rating: 2 out of 5
WELL RECEIVED MY ORDER QUICKLY BUT FORTUNATELY I'M USED TO MAKING MODELS BECAUSE 2 OUT OF 3 ARE EITHER IN RUSSIAN OR ALL IN ENGLISH . MOREOVER, WITH EACH ASSEMBLY ON EACH PAGE THERE ARE NO COLORS INDICATED ON THE PARTS? REFER TO THE PACKAGING? NOT HABIT! I'LL BE HESITATING ON THE NEXT CDES!? TOO SIMPLE AND COMPLICATED AT THE SAME TIME?
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Rating: 2 out of 5
I ordered on January 17th. I was debited on January 17. 5 calendar days (3 working days) later, on January 22, I received an e-mail stating that your order no. 32571 had been dispatched and that you would be receiving it shortly. On January 31, there was no delivery notice, no delivery, no news. Your telephone service does not answer you are unreachable. I expect a return from you within 24 hours and a commercial gesture on these 2 orders which total more than 340€ TTC. Cordia
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Rating: 4 out of 5
reliablegood choicettime brands proposed
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Rating: 4 out of 5
hello order processed quickly and without problem kind regards Alain LI
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Rating: 2 out of 5
Order 32661 dated January 21, 2014. The kit arrived on February 6 after a full 16 days despite being marked as immediately available and shipped with DHL. Above all, communications with the customer are deficient: responses to my numerous e-mails about the status of the order have always arrived several days late. One does not run an e-commerce site this way: a customer should be informed promptly especially if his shipment is delayed for any reason.
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Rating: 4 out of 5
Very nice site, lacks a bit of choice on self-assembly fire engines. I recommend
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Rating: 2 out of 5
8 days to prepare the order is a long, long time. Order placed on January 12 and shipped on January 20. We are on the 28th and still no receipt or notice of default.
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Rating: 2 out of 5
Payment was accepted 1701 for 4 colors I can understand that it is not a major expense but it is not acceptable the site is well structured easy and there is a lot of choice . I remain waiting for someone to answer me ..... Luke
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Rating: 4 out of 5
Accurate on time good prices.
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Rating: 4 out of 5
Correct transaction at plus tar
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Rating: 4 out of 5
The requested material arrived in excellent condition in proper packaging. A few days longer than necessary for delivery but this I think is the fault of the national postal service. In any case 101 models is highly recommended!
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Rating: 4 out of 5
Level choice and quality at attractive prices. Shipping costs-although not very fast-are a bit high.
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Rating: 4 out of 5
Recommended
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V
Rating: 4 out of 5
And one more remark I had expected another model.I expected cruiser Peter ???????.but received the cruiser Kirowich let him for his collection but in the future I hope you get the right order.thanks again.
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Rating: 4 out of 5
bonjour a tous super site mais veillez a vos carton mieux fermé solidement pour qu'il résiste a l'envoi par la poste mer
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Rating: 4 out of 5
Great value for money motorcycle model purchased unobtainable in other sites good product even if I thought it was already assembled! only problem: delivery timing not due to the supplier though..too bad because it was supposed to be a Christmas present! I recommend using courier directly and not postal service that then turn over anyway the delivery to the courier and the time is longer even if the shipping costs are a little expensive.
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V
Rating: 4 out of 5
Very satisfied with the delivery and the product
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V
Rating: 2 out of 5
Not good. All loose in bubble wrap. Brush without protection. 7Euro shipping charged for 2.95Eure shipped. NEGATIVE
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Rating: 4 out of 5
Clarity ease speed.... everything I'm looking for
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Rating: 4 out of 5
Fabulous range - you really can find everything! Unfortunately, the prices are a little more expensive than in other online stores. However, this store also stocks products that are not available elsewhere. Shipping is extremely fast. Very good!
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