Customer reviews of 1001hobbies

The service was impeccable, and arrangements for a pending order were accepted without a hitch. An effort remains to be made on the description of the articles a comment""maison"" would be welcome and on certain illustrations not ""zoomable"".

Good communication but item was sent with some delay and packaging was poor. (+) My questions were answered very quickly. (+) The item was as described. (-) The item was sent 9 days after I made the payment (-) Package was not protected well. Both of the diecast cars had their tyre off. Luckily it was not so bad and I could put them back.

the treatment of the order is perfect but you made a mistake of address you send it to my residence in curvevoie and not to the address of my place of vacations. on the order I had mi the address of my place of vacations except in this moment I am on my place of vacations to the following address"" 19 street of the commander cousteau 33380 BIGANOS "" friendly

First order placed on the site and first delivery error. Received a package that did not correspond to my order. Waiting to hear back about the delivery of what was requested... Fast communication, however, both with regard to pre-order queries and disputes. Paieme""envoi"".

8L83970718892

longer than expected

A little low to ship, no contact with client, merchandise pristine Since my order was shipped almost 15 days after i order and in those days i receive no mail or status of my order, i was afraid i lost my money since info says they're in Arkansas. July 5, status says Order in progress (the items will in our facility in 5-6 days) I order July 3, order arrive July 27. But the order arrive pristine, good package. I was thinking rating 3 stars, for no keep client informed. I receive package first and mail status 1 day after. If merchandise not in stock at Arkansas, they must informed client about order in progress from 1001maquettes.fr Do i order again, yes i'll do, was new experience.

Satisfied for my 1st order on this site that I discovered not long ago.

A little low to ship, no contact with client, merchandise pristine Since my order was shipped almost 15 days after i order and in those days i receive no mail or status of my order, i was afraid i lost my money since info says they're in Arkansas. July 5, status says Order in progress (the items will in our facility in 5-6 days) I order July 3, order arrive July 27. But the order arrive pristine, good package. I was thinking rating 3 stars, for no keep client informed. I receive package first and mail status 1 day after. If merchandise not in stock at Arkansas, they must informed client about order in progress from 1001maquettes.fr Do i order again, yes i'll do, was new experience.

The package is neat a little long to leave but clean and the products are quite well protected

very interesting choice in model aircraft small problem with my first order a fiat CR 42 SMER at 140 (ex Heller of the 60s ...) the box was incomplete no engine! I asked in vain but I had not read in detail your conditions of sale ... I made an engine scratch and the model is quite successful. For the next order R.A.S. A b

very well packaged no breakage correctly delivered

I bought the model of the dodge charger RT 1969 replica GENERAL LEE which is in fact a drag version of the charger wheels a little big and the front fenders cut... but the car looks great if you add a few things that aren't in the rear seat/center console kit, remember to get the brown color for the interior and dashboard that isn't shown on the photo.... (it's black on the blister). I'm saying this because no one at customer service could tell me what the original model was worth in terms of identification... Only the decalcos are official... The customer service I called 2 times to be sure that the ORANGE s""translucent" paint was indeed a body paint but unfortunately the people I spoke to on the phone didn't know what they were talking about... So I bought a headlight paint and not a body paint. That's 2 pieces of information that didn't allow me to be sure of my purchase and what's more with the wrong paint because the site lacks a link to brush and glue paints for the model in question.... really too bad. I went to a model store to buy body and interior paint. Unfortunately, I ended up with a 5-euro can of paint that's useless to me and that I can't return because the return is more expensive than the can. So I won't be buying from 1001maquette again. But for a model-building pro who knows what to buy, it's an excellent site, but for a rusty guy like me, I'd have liked the support I've been getting.

Items agreed in good condition but delivery time a little long but no more. Result bi

The site is pleasant to visit, the product range is abundant and very often the prices are among the lowest on the market. Communication with sales staff is good. A small error concerning delivery times: items shown as being in stock on the site require a few days before dispatch (order relayed to the supplier). Shipping is therefore not immediate, even though the order appears to be processed. That said, a very conclusive first experience

In terms of communication and speed of delivery, nothing to complain about. The only drawback is that, despite the rigid cardboard packaging, the box containing my model arrived dented and therefore damaged at two corners, which is a bit messy for a gift. The fault lies more with the carrier than with the merchant site, but it would be a good idea to think about stronger packaging.

Handling takes ffffoooorrreeevvveeerrrr I live close to wherever 1001modelkits ships from in Detroit, and because of the short, one-day mail turn-around I can tell how long they take to prep and ship a tiny (three glass bottles) order. Roughly a week, if not a tad more. Way too long to prep an order, unless you're offsetting that with free shipping.

Handling takes ffffoooorrreeevvveeerrrr I live close to wherever 1001modelkits ships from in Detroit, and because of the short, one-day mail turn-around I can tell how long they take to prep and ship a tiny (three glass bottles) order. Roughly a week, if not a tad more. Way too long to prep an order, unless you're offsetting that with free shipping.

After a lot of searching for a certain type of decals for British Shermans, I found what I wanted on 1001 maquettes. From order to delivery, no waiting. Fast on apprehc

Easy to use, good overview and quick processing. The prices are a bit too high so no 5 stars.

Very satisfied with the way the order was handled

very good and relatively fast

Perfect processing and great service. Responds very quickly to e-mails. The only small minus point is the long delivery time!

Very good impression

Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.

Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.

order placed on 1206 the products were marked in stock finally there is a product not in stock no info from the seller forced to call them to get info after they say that sends the package the next day when they send it 2 days later and 2 phone calls from me finally package left the 2206 and compensation offered postage on the next order (lol I think it's inut

I was very disappointed with my order for 3 model ships. In your description they were marked 77cm long, but when I received them they were only 50cm long. I asked why and was told that this was normal since they were World War 1 ships, but then you should mark the correct dimensions on your site. I made this order because I thought they were 77cm long models. Correct your descriptions, they don't correspond to the correct dimensions.

Good product, well packaged, but the delivery time was much too long. It arrived more than 2 weeks after the expected delivery time, even though the product was supposed to be in stock.

Very good, but delivery time a bit long. And it was not specified if the figurines were to be painted.

Clear website, easy to order and quickly processed. Delivery time a little long, perhaps due to the type of model chosen.

I find the site well constructed, with facilities for searching for models according to a number of different criteria. Order processing is fairly quick and without any major problems. A very good site for all budding modelers as well as novices in the field.

I ordered etched parts for Willys Jeep 1:24 from 1001 Modellbau by bank transfer, everything is satisfactory so far but the delivery time of 3 weeks is a bit too long.

The delivery is excessively long. More than 15 days between the time I placed the order and the time I received the package. That seems a bit excessive. But the products correspond well to their descriptions. I recommend it if you're not ready to buy.

delivery time not respected figurine received poorly finished very rough molding very disappointing for the price ... ref: napoleon retreat russ. 120mm Figurines Verlinden Productions 01709 (65 euros.

Correct and satisfactory service.

I was not used to such a long wait for an order until now. When the delivery arrived I had my doubts that everything had arrived in perfect condition. Unfortunately, my fears were confirmed because the vacuum-pulled airplane disk from Spuadron was totally crushed in the bubble wrap. Such delicate items should be packed in strong packaging!

Fast delivery and lots of choice. However, some well-known models, such as the Toyota Yari, are missing.

malgrès un petit problème de retard de livraison mais sans gravité et vite corrigé par une équipe très réactive. se serait bien si les prix de certain modele était moins chère on pourrai en acheter plus. je suis collectionneur de véhicule de la marque renault au 143 (+-350 unité) et 118 (7unité car je commence

The deadlines were met and my order arrived in a bubble envelope. The decals I ordered are of great quality and were just what I expected, even a little bonus that I was able to use for another order.