Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2 and 4 stars

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R
Ruud T.
Rating: 4 out of 5
following a purchase from 21/01/2024
fine, but communication could be better, clearer.
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Laurent R.
Rating: 4 out of 5
following a purchase from 23/01/2024
Plenty of choice to suit all tastes, with fast, accurate delivery.
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Meghane G.
Rating: 4 out of 5
following a purchase from 27/01/2024
Fine
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Nicolas P.
Rating: 4 out of 5
following a purchase from 09/01/2024
Wait time a little long, box had a small hole but nothing major. I recommend the purchase on this site.
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Andrea P.
Rating: 2 out of 5
following a purchase from 03/01/2024
Definitely a site that offers a wide selection of items, good prices but, you can't wait two months for delivery. Definitely logistics needs to be improved.
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Jacky G.
Rating: 4 out of 5
following a purchase from 10/01/2024
It's just that I've been waiting for 2 models since January 10th but I'm still satisfied. As far as I'm concerned, don't change a thing, maybe the delivery time and that would be perfect.
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Antonio C.
Rating: 4 out of 5
following a purchase from 29/12/2023
Perfect
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Philippe B.
Rating: 4 out of 5
following a purchase from 06/12/2023
Many delays in delivery date, due to lack of availability of items. But this was not indicated when the order was placed. By the way, the entire order was not delivered. One item is missing... `
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Wolfgang H.
Rating: 4 out of 5
following a purchase from 21/01/2024
Order and delivery were handled satisfactorily. I will expand my orders to include colors and accessories.
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Juan Manuel B.
Rating: 4 out of 5
following a purchase from 18/01/2024
Easy purchasing process, and reduced delivery time. Prices could be improved,
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Ralf W.
Rating: 2 out of 5
following a purchase from 11/01/2024
Did not fulfill website promise. Everything was available until I placed my order and paid. Sent within the week after ordering so was not correct, it was more like 10 days and delivery after 15 days. Never experienced so 1 time and never order here again and not to mention the broken packaging ( luckily there was no damage to the order )
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Anel P.
Rating: 4 out of 5
following a purchase from 12/01/2024
The price is not the cheapest, but everything went well! I will order here again if necessary.
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Jose A. G.
Rating: 4 out of 5
following a purchase from 21/01/2024
Good order
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Laurence R.
Rating: 4 out of 5
following a purchase from 05/01/2024
Contact regarding order delay. POPS could be 1 bit more protected as 1 box slightly damaged. Wandering around in delivery box
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Alessandro C.
Rating: 4 out of 5
following a purchase from 12/01/2024
Order arrived as per site description,to improve a little bit the delivery time which is a little long but otherwise satisfied
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Jean Michel B.
Rating: 4 out of 5
following a purchase from 19/01/2024
correct (it's good enough now)
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Francisco A.
Rating: 4 out of 5
following a purchase from 12/01/2024
ALL RIGHT.
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Alain B.
Rating: 4 out of 5
following a purchase from 19/12/2023
reasonable price
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Marc A.
Rating: 2 out of 5
following a purchase from 20/01/2024
model too expensive
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Christophe B.
Rating: 4 out of 5
following a purchase from 14/01/2024
(+) Order as requested (-) Delivery time too long to justify such high transport costs.
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F B.
Rating: 4 out of 5
following a purchase from 24/01/2024
fine
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Florian P.
Rating: 4 out of 5
following a purchase from 05/01/2024
Quite long but good quality
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Xavier B.
Rating: 4 out of 5
following a purchase from 29/12/2023
Replenishment times are long...
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Guido C.
Rating: 4 out of 5
following a purchase from 24/11/2023
Products arrived in perfect condition with boxes without a scratch. Too bad about the general slowness, but in any case I recommend the store
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Patrick K.
Rating: 4 out of 5
following a purchase from 24/01/2024
The delivery came quite quickly and in perfect condition. With Gundams you can get a bargain here from time to time ^^
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Luc B.
Rating: 2 out of 5
following a purchase from 03/01/2024
An order placed on January 05. Messages received on the 15th mentioning "discounts" on a future order without further explanation. Delivery finally arrived more than two weeks later with two items missing. Request for explanation on the 20th. No reply after 7 days. In fact, I guess you have to understand that art is no longer available after the order has been placed.
Why leave unavailable items on the site? As for communication, it's very "average".
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Patrick M.
Rating: 4 out of 5
following a purchase from 02/01/2024
Fast delivery and the only one to offer paper models in France.
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Christian P.
Rating: 4 out of 5
following a purchase from 14/01/2024
Good service but delivery a little long
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Fernando G.
Rating: 4 out of 5
following a purchase from 13/01/2024
This is my first order and everything went well. Satisfied
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Fabrizio M.
Rating: 4 out of 5
following a purchase from 18/01/2024
Good service overall. slightly above average expenses
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Pedro C.
Rating: 4 out of 5
following a purchase from 15/01/2024
The service, shipping, etc. very good. The only downside is that it took me some time to find the desired paintings by the reference system.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 18/01/2024
Good product but shipping costs too high!
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Stefano H.
Rating: 4 out of 5
following a purchase from 15/12/2023
Nice site but you have to be careful because you may receive orders very late depending on what you order
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Bruno P.
Rating: 4 out of 5
following a purchase from 14/01/2024
Easy ordering on the site. Delivery time respected with tracking.
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Yvan P.
Rating: 4 out of 5
following a purchase from 16/01/2024
I am satisfied with the 1001 hobbies service but the product I received was not in perfect condition. A moulding defect in a key part linked to the manufacturer.
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Dekerle E.
Rating: 4 out of 5
following a purchase from 15/01/2024
Order received quickly...in good condition, in a relay point close to my home.
Lots of choice for enthusiasts.
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Harold S.
Rating: 4 out of 5
following a purchase from 07/01/2024
Good navigation.. Good selection
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Amanda D.
Rating: 2 out of 5
following a purchase from 17/01/2024
Continued to receive e mails asking me to verify and complete my purchase, even after I had received the item. I was told this was a 'bug' and had been removed, however, I still continued to receive them after this, also an e mail told me the item was coming into stock from a warehouse, even though it was listed as being in stock on their site, not very impressed. I won't be using them again.
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Jp I.
Rating: 4 out of 5
following a purchase from 20/12/2023
Everything fine only when something arrives is not tightly controlled. The last moment a message from the deliverer
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Angel Luis P.
Rating: 4 out of 5
following a purchase from 15/12/2023
Good, however, long time to receive the order.
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