Customer reviews of 1001hobbies

4,2 /5

Based on 40 687 published reviews

5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2 and 4 stars

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Ac M.

Published on 17/12/2023 à 14h52 following a purchase from 01/12/2023

Delivery was good..and well packed..only long wait for it was a drawback

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Christian S.

Published on 17/12/2023 à 12h30 following a purchase from 02/12/2023

a little longer than expected, but correct delivery

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K B.

Published on 17/12/2023 à 11h33 following a purchase from 26/11/2023

Wide choice reasonably fast delivery

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Joël E.

Published on 17/12/2023 à 11h13 following a purchase from 04/12/2023

meets my expectations

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Francisco Andres P.

Published on 17/12/2023 à 07h19 following a purchase from 29/11/2023

I haven't started them yet, but the service I have received has been excellent.

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Siem B.

Published on 16/12/2023 à 23h14 following a purchase from 26/11/2023

Took way too long for the order to arrive. Track and trace was through a French concernediest and not translatable to ned or eng.Looks very much like dropshipping, I order from them and only then 1001 hobbies goes to order from the supplier! Next time I will skip...too bad

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Jacques C.

Published on 16/12/2023 à 21h57 following a purchase from 02/12/2023

Good products, delivery a little long.

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Daniele M.

Published on 16/12/2023 à 20h37 following a purchase from 26/11/2023

great service, fast, accurate and at a fair price. thank you

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Philippe P.

Published on 16/12/2023 à 19h16 following a purchase from 26/11/2023

No complaints

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Eric C.

Published on 16/12/2023 à 17h55 following a purchase from 09/11/2023

Delays are a bit long, but you're informed of the follow-up, and that's reassuring.

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Jacques V.

Published on 16/12/2023 à 17h54 following a purchase from 13/12/2023

I am very happy with the order and I thank you for the service, a quality service.

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Luciano C.

Published on 16/12/2023 à 11h44 following a purchase from 07/12/2023

Package arrived on time,easy pickup.

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Patricia W.

Published on 15/12/2023 à 19h58 following a purchase from 12/12/2023

Very good site, good navigation, surprised to have found a 380gt suzuki. I hope you'll get the 750gt suzuki later.

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Philippe H.

Published on 15/12/2023 à 13h08 following a purchase from 10/12/2023

Top model

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Michel C.

Published on 14/12/2023 à 10h18 following a purchase from 17/11/2023

very interesting products: price, delivery times, delivery.

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Julie D.

Published on 10/12/2023 à 20h32 following a purchase from 14/11/2023

The item met my expectations and was sent quickly. Only slight downside: the price of postage, otherwise completely satisfied!

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Francis C.

Published on 09/12/2023 à 21h05 following a purchase from 15/11/2023

Very satisfied with the products delivered, one remark concerning the shipping costs execif for less than 200g, 9.90€ by Colissimo in a bubble envelope !!!! The rate 4.25€ for less than 250g!!!!

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Pierantonio G.

Published on 09/12/2023 à 10h20 following a purchase from 22/11/2023

Early delivery even though it's been a while since the order was placed

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Freddy V.

Published on 09/12/2023 à 08h21 following a purchase from 28/11/2023

Goods well received at the expected time. What a shame about the delivery charges!

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Mohanad N.

Published on 08/12/2023 à 23h32 following a purchase from 25/09/2023

My order took a very long time but I know that the Ms sazbi is very rare and I think you did a good job in providing me with one I ordered thanks

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Magda G.

Published on 08/12/2023 à 22h38 following a purchase from 05/11/2023

The order took a very long time to deliver, which is the case with all orders

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Sena Bing R.

Published on 08/12/2023 à 22h27 following a purchase from 30/09/2023

Had to wait for sometimes because the supplier changes date like many times. But Customer service made me stay. Top notch team

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Anko W.

Published on 08/12/2023 à 21h15 following a purchase from 26/11/2023

Good site only still needs the feature "sorting " price from low to high etc. For the rest is fine

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Ivo V.

Published on 08/12/2023 à 19h46 following a purchase from 29/11/2023

Late arrival of order, numbers on pots of paint not readable, were taped over with Stokkers

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Christian P.

Published on 08/12/2023 à 19h33 following a purchase from 20/11/2023

I ordered about ten cans of paint. Some of them were declared to be in stock, but the order was delivered fairly quickly, with an acceptable delay...

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Leonard H.

Published on 08/12/2023 à 12h52 following a purchase from 04/11/2023

The site gives the impression that it is UK based, both with the web address and stock advertised in sterling. It also offers free shipping. However the goods are despatched from France and that opens up an unexpected can of worms with import duty etc. The result is that the items cost an extra £78! None of this was made clear at purchase.

Thibault D.

Published on 08/12/2023 à 10h47 following a purchase from 17/11/2023

good service; parcel received within the time agreed by e-mail.

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Jean-Pierre S.

Published on 07/12/2023 à 18h07 following a purchase from 06/11/2023

Long delivery time. Paint missing. Lack of explanations for beginners. A little disappointed.

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Alain S.

Published on 07/12/2023 à 11h37 following a purchase from 10/11/2023

Satisfied

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Ignacio D.

Published on 07/12/2023 à 08h44 following a purchase from 05/11/2023

when there are no problems, everything goes well

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Jean-Yves D.

Published on 06/12/2023 à 14h54 following a purchase from 28/11/2023

shipment well received from you, but problem with the relay parcel, which refused the package a first time, so two days of additional delay.

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Jean-Paul B.

Published on 05/12/2023 à 23h24 following a purchase from 30/11/2023

Everything is almost perfect except for the delivery to the relay point, which does not take place at the chosen location.

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Emmanuel H.

Published on 04/12/2023 à 17h46 following a purchase from 20/10/2023

No opinion ..up to now I've always been satisfied but this time a box of horsemen figurines was missing .

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

Jean-Christophe M.

Published on 04/12/2023 à 10h10 following a purchase from 20/11/2023

Package poorly taped.

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Paul S.

Published on 04/12/2023 à 08h32 following a purchase from 24/11/2023

no problem, somewhat difficult to estimate/track delivery speed of 1001 hobbies.

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Roger W.

Published on 03/12/2023 à 20h14 following a purchase from 27/10/2023

Delivery took fairly long but was worth the wait. Good quality material

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Sophie L.

Published on 03/12/2023 à 08h20 following a purchase from 18/11/2023

Very well packaged and fast delivery.

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Jean-Michel D.

Published on 02/12/2023 à 12h15 following a purchase from 27/11/2023

fine, transport costs a bit expensive

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Ronald C.

Published on 02/12/2023 à 10h56 following a purchase from 12/11/2023

Delivered quickly and correctly. The website is very extensive and therefore somewhat cluttered, but everything can be found!

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Marc B.

Published on 01/12/2023 à 10h11 following a purchase from 18/11/2023

good service, but the website was slow at times and I was shown a product as available on one page, but it was not available on another page. But was able to buy it so all is well

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