Customer reviews of 1001hobbies

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Sophie L.

Rating: 4 out of 5

Published on 03/12/2023 à 08h20 following a purchase from 18/11/2023

Very well packaged and fast delivery.

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jean-michel D.

Rating: 4 out of 5

Published on 02/12/2023 à 12h15 following a purchase from 27/11/2023

fine, transport costs a bit expensive

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Ronald C.

Rating: 4 out of 5

Published on 02/12/2023 à 10h56 following a purchase from 12/11/2023

Delivered quickly and correctly. The website is very extensive and therefore somewhat cluttered, but everything can be found!

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Marc B.

Rating: 4 out of 5

Published on 01/12/2023 à 10h11 following a purchase from 18/11/2023

good service, but the website was slow at times and I was shown a product as available on one page, but it was not available on another page. But was able to buy it so all is well

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François R.

Rating: 4 out of 5

Published on 30/11/2023 à 17h43 following a purchase from 20/10/2023

Everything was there, but we had to wait more than 15 days to receive the order!

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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Joël B.

Rating: 4 out of 5

Published on 30/11/2023 à 13h56 following a purchase from 16/11/2023

Good site, well-stocked products and reasonable prices. One drawback is that finding a specific product is complicated.

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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frenoy N.

Rating: 4 out of 5

Published on 30/11/2023 à 12h49 following a purchase from 23/11/2023

Error in the order, wrong product delivered.

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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ROBERTO J.

Rating: 4 out of 5

Published on 30/11/2023 à 07h35 following a purchase from 09/11/2023

I have already ordered several times from this store, and on this occasion the model came with an external box that protected it (on other occasions it didn't), so fine that way. Unfortunately, the shipping is a bit slow.

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Response from 1001hobbies Published on 29/12/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.

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Tim V.

Rating: 4 out of 5

Published on 28/11/2023 à 17h46 following a purchase from 19/11/2023

-

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Andres C.

Rating: 4 out of 5

Published on 28/11/2023 à 14h31 following a purchase from 18/11/2023

Delivery came a bit late with special delivery but it arrived in good condition and quality of the figures are awesome in person. Overall good experience and would buy from here again.

Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service

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laurent O.

Rating: 4 out of 5

Published on 28/11/2023 à 11h54 following a purchase from 20/11/2023

Very low

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Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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Manuela A.

Rating: 4 out of 5

Published on 28/11/2023 à 07h11 following a purchase from 27/10/2023

Everything well arranged and there is plenty to choose from delivery also good the email about when t arrives.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Frédéric T.

Rating: 4 out of 5

Published on 27/11/2023 à 17h46 following a purchase from 16/11/2023

Perfect delivery on time! Many thanks@

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Martial P.

Rating: 4 out of 5

Published on 25/11/2023 à 19h50 following a purchase from 14/11/2023

Delivered on time.

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Benoit L.

Rating: 4 out of 5

Published on 25/11/2023 à 13h03 following a purchase from 19/11/2023

Carefully packed and fast shipping

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Laurent L.

Rating: 4 out of 5

Published on 25/11/2023 à 11h08 following a purchase from 18/11/2023

large selection, fast delivery, just a little expensive compared to other sites

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André B.

Rating: 4 out of 5

Published on 24/11/2023 à 11h48 following a purchase from 26/10/2023

The information provided on the site at the time of ordering is not always accurate, but the delivery was carried out in accordance with my order.

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Stephen F.

Rating: 4 out of 5

Published on 23/11/2023 à 21h44 following a purchase from 10/11/2023

But too pricey! Itherwise no problemsa nd prompt deliver.

Response from 1001hobbies Published on 29/12/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service

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Angélique K.

Rating: 4 out of 5

Published on 23/11/2023 à 20h27 following a purchase from 18/11/2023

Very good products and prices! Very fast delivery. On the other hand negative point on transport and packaging. 2 boxes out of 4 damaged but otherwise very good.

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JEAN MARIE M.

Rating: 4 out of 5

Published on 22/11/2023 à 17h27 following a purchase from 22/10/2023

Good, received promptly.

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Iván L.

Rating: 2 out of 5

Published on 22/11/2023 à 10h18 following a purchase from 08/11/2023

The car was used and the packaging was broken.

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Response from 1001hobbies Published on 29/12/2023

Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.

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JEAN-LUC B.

Rating: 4 out of 5

Published on 22/11/2023 à 08h37 following a purchase from 13/11/2023

Very good, everything's OK

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Jores L.

Rating: 4 out of 5

Published on 21/11/2023 à 20h24 following a purchase from 29/10/2023

The packaging was perfect a little long waiting time

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Response from 1001hobbies Published on 29/12/2023

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

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Dominique G.

Rating: 4 out of 5

Published on 21/11/2023 à 20h08 following a purchase from 02/11/2023

do not give a delivery date if you are not sure of the deadline.

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elisabeth V.

Rating: 2 out of 5

Published on 21/11/2023 à 19h56 following a purchase from 13/11/2023

Parcel arrived in very poor condition.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Jean B.

Rating: 4 out of 5

Published on 21/11/2023 à 19h04 following a purchase from 08/11/2023

I received my order quickly.

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christian N.

Rating: 4 out of 5

Published on 21/11/2023 à 18h40 following a purchase from 10/11/2023

Relatively expensive shipping costs, especially with Mondial Relay.

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Philippe C.

Rating: 4 out of 5

Published on 21/11/2023 à 18h00 following a purchase from 03/11/2023

Good quality items, correct delivery times and perfect packaging.

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GUENOLA D.

Rating: 4 out of 5

Published on 21/11/2023 à 15h22 following a purchase from 05/10/2023

Satisfactory order. Despite a rather long delivery time.

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Chantal S.

Rating: 4 out of 5

Published on 20/11/2023 à 22h58 following a purchase from 09/11/2023

First order, an article that I had very difficult to find and very satisfied with the service with a very fast delivery I would have put 5 stars if the package was better packed because very fragile but fortunately arrived without damage.

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Guy L.

Rating: 4 out of 5

Published on 20/11/2023 à 06h01 following a purchase from 20/10/2023

When I opened my parcel, the headlight had come out of its housing. However, it was well packed, otherwise no problem.

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guillaume T.

Rating: 2 out of 5

Published on 19/11/2023 à 19h55 following a purchase from 04/10/2023

No comment

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Magali T.

Rating: 4 out of 5

Published on 19/11/2023 à 16h38 following a purchase from 26/10/2023

The figurines look very nice, I haven't taken them out of the boxes, they're Christmas presents. The only problem is the dust on the boxes.

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bernard G.

Rating: 4 out of 5

Published on 17/11/2023 à 17h41 following a purchase from 14/11/2023

I am obliged to pay for delivery despite a purchase of more than one hundred Euros because it is impossible to move. For the rest everything is ok.

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Arnold G.

Rating: 2 out of 5

Published on 16/11/2023 à 23h11 following a purchase from 19/10/2023

Hello Team 1001 hobbies It took me almost a month to receive my order. That is no longer up to date. With Amazon I would have received it within two days.
Best regards Arnold

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.

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cees D.

Rating: 4 out of 5

Published on 15/11/2023 à 20h20 following a purchase from 04/11/2023

Assortment is top! Handling fine only the delivery time is a bit long, but the website (search function) is far from ideal.

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Stefan B.

Rating: 4 out of 5

Published on 14/11/2023 à 20h45 following a purchase from 29/10/2023

IO good

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Response from 1001hobbies Published on 29/12/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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Andrés M.

Rating: 4 out of 5

Published on 14/11/2023 à 20h05 following a purchase from 13/10/2023

They are very expensive.

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Response from 1001hobbies Published on 29/12/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.

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JEAN-PAUL M.

Rating: 4 out of 5

Published on 14/11/2023 à 17h47 following a purchase from 09/11/2023

Very fast delivery but very different information on the order: material in stock, then to order from your suppliers.

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JOSE MARIA P.

Rating: 4 out of 5

Published on 13/11/2023 à 21h26 following a purchase from 26/10/2023

Very good service

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Response from 1001hobbies Published on 29/12/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.