English 
G
Rating: 4 out of 5
Clear site, reasonably fast delivery.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersV
Rating: 4 out of 5
1001 was the only place I could get this product as no one else had it in stock, I was a little confused about my order coming from overseas, but it arrived in a reasonable time, the price was good and I was kept updated regarding the delivery. I am pleased to see on their website that they stock AMT car kits, some of which are actually in stock, the prices on these mean I shall be placing orders for them shortly.
V
Rating: 4 out of 5
Clear homepage. Ordering and shipping went smoothly. I was informed about a delay in delivery without being asked.
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G
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
All good, product matching the description. Insufficient gift package and delivery time a little too long.
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V
Rating: 4 out of 5
🫵 Everything is fine
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G
Rating: 4 out of 5
Great website, great collection, customer service did take several days for me to get a response, but was otherwise well served.
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A
Rating: 2 out of 5
delivery too long
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A
Rating: 2 out of 5
The order received does not correspond to what is indicated on the site.
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A
Rating: 2 out of 5
My pre-order became an order, I received my product very late despite being assured that my product was in stock. In the meantime, the price of the product had dropped by 2 cents (a difference of €100), and I was assured of a refund, which took me 2 months to obtain. The information I was given on the phone was contrary to what I had on the website, and finally I received my product, although I was told that delivery was still 4 months late, and I was offered a cancellation and a refund of my order. Otherwise, the product (Vecna statuette) is perfect.
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C
Rating: 4 out of 5
All ok
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C
Rating: 2 out of 5
I placed the order on the 10th and have not received it yet.
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A
Rating: 4 out of 5
xxxx
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G
Rating: 4 out of 5
Well and neatly taken care of. But find the delivery time very long. Is six days in between and I find that less.
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A
Rating: 4 out of 5
Searching and ordering are clear and easy. However, there are inconsistencies between package tracking and carrier information.
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A
Rating: 4 out of 5
Hello, it's a shame that the product is not in stock and that it takes so long to receive the product ...
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G
Rating: 2 out of 5
Telephone service is unreachable, so lousy if you want to respond to your order. After returning to the mail, there is still no response after over a week. Bad service I think ... The order was delivered, unfortunately with a damaged box. Again, due to the aforementioned, I can not make contact.
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A
Rating: 2 out of 5
If I have received the order mentioned in the Subject, I am extremely disappointed. Of the fifteen pots of Tamya color, only two are identified, and the others have no reference. As I'm not color-blind, I don't have any trouble distinguishing between green and yellow, but it's less obvious between different shades of the same color. A simple mark with a felt-tip pen would have sufficed and wasn't time-consuming. This was my first order and I'm afraid my last.
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V
Rating: 4 out of 5
Quality is really top even after 2 months, which I think is already a long time, the quality can make up for it.
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C
Rating: 4 out of 5
Order took 5 weeks to arrive from the time it was ordered
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A
Rating: 4 out of 5
Delivery on time. Model arrived in good condition. Less protective packaging than your Oups Model competitor.
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V
Rating: 4 out of 5
I am very happy with the kit, only the delivery time was a bit long.
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A
Rating: 4 out of 5
The order went well
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V
Rating: 4 out of 5
From ordering to delivery, everything was perfect.
The price performance was fine.
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The price performance was fine.
A
Rating: 4 out of 5
Good product Too bad the cardboard packaging is torn and has damaged the model boxes.
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A
Rating: 4 out of 5
I didn't receive the right order. Too bad everything was perfect until now. If your colleague Laure could get back to me, thank you.
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G
Rating: 4 out of 5
Order perfect , little long delivery time.
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G
Rating: 4 out of 5
excellent delivery on time and nicely packaged
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V
Rating: 4 out of 5
Some of the pads do not come off, they are stuck together and I have to cut them to separate. Otherwise, I do thank you.
.Anne
.Anne
C
Rating: 4 out of 5
The product was perfect, just as I wanted it to be. It arrived on time and therefore my experience was good.
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A
Rating: 4 out of 5
Accurate, on-time delivery, average prices!
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V
Rating: 4 out of 5
I was skeptical at first, but it seems to be reputable. Shipping was a week longer than stated, but OK.
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
Good price for the model purchased, arrived relatively quickly with excellent packaging, a little high shipping costs.
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A
Rating: 2 out of 5
first and last experience with this merchant. my account is debited when the item is not available, the "parcel" is sent by carrier when it does not weigh 20 grams, the carrier delivers to a relay point that I did not choose in short, very bad ...
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Response from 1001hobbies
Hello and thank you for your feedback, which is very important to us. We are very sorry if your experience was not satisfactory. Concerning the availability of the article, it is generally indicated on our site: either it is "in stock" and available immediately", or "dispatched within XX days" in which case there is a little more waiting. Occasionally, a product is being restocked, in which case the lead time may be extended. In such a case, don't hesitate to contact our customer service department by e-mail at [email protected], who will be happy to answer you. Concerning the weight of the parcel, I'll pass on the information: indeed, a simple letter could have sufficed. Finally, concerning the choice of Mondial Relais, we can't do anything about it: it's a problem that concerns Mondial Relais and one of its relays that must have been saturated or closed, which forced you to change the address. Have a nice day!
V
Rating: 4 out of 5
. Quite good
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Delay a little long but nevertheless correct
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A
Rating: 4 out of 5
Bonjour , maquette commander sans problème , le seul soucis c'est le temps d'attente pour la livraison presque 15 jours alors que d'autre site livre entre deux et 5 jours maxi même les Belges livre plus vite . si non a part cela on est prévenue de l'arrivée du colis si non un bon site de maquette qui reste pas donner niveau prix.
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A
Rating: 4 out of 5
Nothing in particular to report, despite a slight delay in delivery
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