Customer reviews of 1001hobbies

Too bad there wasn't a notification that the product purchased was out of stock. Then, good communication from the team. Once the product was available, fast delivery.

Very good

Parcel lost but once relaunched, the parcel arrived quickly, very happy with the figurine :)

Error in your stock, I would have liked to have been contacted rather than having to do it myself, worrying that I would receive nothing. No follow-up, it's a shame.

I am satisfied with the service and the purchase. Only one detail is missing for the fifth star. I would like a shipping channel that allows tracking of shipping and delivery. Still, it remains a positive experience.

For a £15.00 snap together kit the final bill inclusive of postage and tax was over £25.00.
Not my idea of good value. howeve delivery was very quick.

Delays a little long, but serious delivery

The site is well organized but perhaps a hair confusing.

It was dispatched within a week as stated. It arrived well packaged. The product itself was unfortunately not quite the quality I had hoped for, but 1001Hobbies can't help that. I would order here again

No problem

1001 Hobbies has a wide range of products available, some of which I have not seen available from any other on line site. There service has been reasonably quick and reliable given the distances involved and their prices are not unreasonable. They do respond when there are problems with orders and handle them satisfactorily.

good price, fast delivery

It took a little too long, but I finally got everything.

Heekly clear and uncluttered. Smooth to order and pay. Clear invoice.

arrived 5 days after anticipated date

Big delay in the order, without my knowledge. I had to be the one to call them, as the order was still being "prepared". Too bad, because the rest went smoothly.

A pre-order item! I found the delay very long. The 2nd article is apparently no longer available! Why wasn't it put aside from the start, so as not to keep the customer waiting? As for the rest, I can't say much about it, as I'm basically only looking for pins, and I noticed that you didn't have much to offer on that front. But I'll take a look from time to time. Looking forward to my second article, please accept my regards. Joël. B.

As usual, the order was delivered without a hitch, despite a slight delay in relation to the original delivery date.
One broken resin part, but not due to the packaging, certainly broken at the manufacturer's, the broken part is not in the packaging.

Neatly delivered

Impeccable goods, accurately packaged, only the shipping could be a little faster!

Delivery a little long, products in conformity, serious site qualitative products

interlocutrice peu competente,et apparement peu impliqué avec les clients,pas motivé a chercher un peu...dommage.. mais j'ai trouvé mes helices tout seul au final....

Good

Bit slow in getting to me

The order has taken a month to arrive.

I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).

A product was missing in the previous mailing. It was sent to me fairly expeditiously with no additional shipping charges

How do I access my customer account?

Broken, bent goods....

Very long delivery times

All good, only the shipping could be faster.

So far I have received 3 out of 5 items that were ordered a voucher and credit note. I have sent an email however no response yet. Collector's items has arrived in less than mint packaging so generally unhappy and unimpressed. How can a pre order item be awaiting a restock? Don't write cheques you can't cash!

You had the parts I wanted in stock . It took 3 days short of a month to receive the parts. The parts were as presented and accurate. It is the delivery time that left me very disappointed

well

It wasn't packed very well, the box was too fragile, fortunately it didn't break.

The delivery time is on the long side. The article ordered meets the description.

Careful shipping but a little long. Product conforms.

A little long for shipping, but warned

serious company

First purchase on the site, and for a birthday present no less! The delivery time was 48 hours, and I was delivered in over a week... however, the parcel arrived in very good condition! As for the price, you can find the same models from the same suppliers cheaper in supermarkets at JouéClub for example, but you have to make a margin somewhere. In the end, I recommend this site if you like the world of models! It's worth at least a 4-star rating!