Customer reviews of 1001hobbies

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Verifizierter Käufer

Rating: 4 out of 5

Published on 30/03/2023 à 18h44 following a purchase from 13/03/2023

this model was easy to assemble. delivery times a little too long. i will continue to order. michael

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Comprador Verificado

Rating: 4 out of 5

Published on 30/03/2023 à 17h13 following a purchase from 22/02/2023

All correct Thank you.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 30/03/2023 à 15h03 following a purchase from 06/03/2023

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/03/2023 à 14h38 following a purchase from 07/03/2023

Correct site, but be careful if the delivery address is different from the billing address!

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Verifizierter Käufer

Rating: 4 out of 5

Published on 29/03/2023 à 16h26 following a purchase from 18/03/2023

Unfortunately the legs of one figure broke off during shipping such fine small parts should be packed a little better with the helicopter fuselage E-sky Bell 222 everything was very well packed I am satisfied with it MFG

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Acheteur Vérifié

Rating: 2 out of 5

Published on 27/03/2023 à 13h39 following a purchase from 07/03/2023

Very long delivery times

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Geverifieerde Koper

Rating: 2 out of 5

Published on 26/03/2023 à 11h47 following a purchase from 05/03/2023

Website is fine but aftersale is not good. Bought airbrush that did not work properly. But they could not do anything for me because the airbrush was used once and then the article could not be returned.Strange because you have to try such an article once to find out that the product does not function properly. I have now just ordered new parts elsewhere at my own expense. I don't think I will be buying anything here anytime soon, too bad because they have quite a lot of items.

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Response from 1001hobbies Published on 03/04/2023

Hello, thank you for your message and your feedback. We will take this into consideration in the future regarding returns. We are very sorry for this situation and we could not find a better solution at that time. If you still want to make a return, please send a message to our customer service [email protected] and we will give your machine to our specialist here to look at it. Please keep us informed. Thank you very much!

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Acquirente Verificato

Rating: 4 out of 5

Published on 25/03/2023 à 16h19 following a purchase from 28/02/2023

improved order status and shipping information.A shortening of the wait time on the arrival of goods would be appreciated.

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Verified Buyer

Rating: 4 out of 5

Published on 25/03/2023 à 02h02 following a purchase from 06/03/2023

Selection is good, prices are a little high but it's a good store.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/03/2023 à 19h12 following a purchase from 16/03/2023

Pleasant website, communication could be better. Only after my own request the shipment was neatly resolved. But would have been nicer if this company had picked that up earlier itself. Received everything so satisfied in the end.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/03/2023 à 16h37 following a purchase from 18/03/2023

Fast delivery

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Acheteur Vérifié

Rating: 2 out of 5

Published on 24/03/2023 à 15h47 following a purchase from 09/02/2023

Very long delivery times

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Response from 1001hobbies Published on 27/03/2023

Hello, thank you for your very important message. I have noticed that one of the products took a long time to reach us, which slowed down the shipment of the whole order, I'm terribly sorry about that :( I wish you a good day,

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Comprador Verificado

Rating: 4 out of 5

Published on 24/03/2023 à 14h34 following a purchase from 26/02/2023

All very correct. The prices seemed a bit high to me.

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Acquirente Verificato

Rating: 4 out of 5

Published on 22/03/2023 à 18h02 following a purchase from 12/02/2023

Great site, lots of featured products although not all always available and unfortunately the prices are a bit high

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2023 à 17h14 following a purchase from 17/02/2023

Perfect delivery and compliant products except for the F4F which was missing a decal compared to the photo. Problem solved thanks to scraps.

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Acquirente Verificato

Rating: 4 out of 5

Published on 20/03/2023 à 10h01 following a purchase from 21/02/2023

would be very good except that the last order of colors disappeared into thin air

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Verifizierter Käufer

Rating: 2 out of 5

Published on 20/03/2023 à 09h10 following a purchase from 25/02/2023

Great selection, high prices, no response to an email.

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Response from 1001hobbies Published on 21/03/2023

Hello, thank you for your message. We are sorry if the situation did not go well. We probably did not see this email. Could you send us your question again to [email protected]? Thank you very much!

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Verified Buyer

Rating: 4 out of 5

Published on 19/03/2023 à 20h48 following a purchase from 06/03/2023

Thanks for providing me with a game that is unavailable to me in the states! I just wished that the product had better tracking information as it said it was in my country on a Friday and then actually arrived on Wednesday the next week. Not sure how that happened but assumed it was due to customs. Other than that, I did get some dings and bends on the game which hurts me as a collector. In the future, 8li would prefer more protection. Thanks!

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Verifizierter Käufer

Rating: 4 out of 5

Published on 19/03/2023 à 17h40 following a purchase from 22/02/2023

Description is notdürung pictures very bad about accu kappazität no information

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Geverifieerde Koper

Rating: 4 out of 5

Published on 18/03/2023 à 18h40 following a purchase from 09/03/2023

delivered well and quickly

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/03/2023 à 13h35 following a purchase from 11/03/2023

merçi à la prochaine

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Geverifieerde Koper

Rating: 2 out of 5

Published on 17/03/2023 à 16h16 following a purchase from 03/03/2023

One of the products I ordered was not listed as out of stock but turned to be out of stock anyway. I wanted to decline the order of the second product since it is useless to have without the one that was out of stock. I mailed the service team with this request and to ask for a refund but received no response and the second product was sent to me anyway which I have no use for. Very dissapointing!

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Response from 1001hobbies Published on 21/03/2023

Hallo, vielen Dank für Ihre Nachricht. Es tut uns schrecklich leid, dass dies passiert ist. Ich denke, dass die Information nicht rechtzeitig an uns weitergeleitet wurde und das Paket in der Zwischenzeit verschickt wurde... Sie können das Produkt immer noch an uns zurückschicken. Zögern Sie nicht, uns an [email protected] zu schreiben, damit wir eine Lösung finden können. Vielen Dank!

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Verified Buyer

Rating: 4 out of 5

Published on 17/03/2023 à 16h12 following a purchase from 07/03/2023

Company did well sourcing what I wanted but didn’t expect it to be sent from France, that said only a week for delivery so not too bad

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Verifizierter Käufer

Rating: 4 out of 5

Published on 16/03/2023 à 17h51 following a purchase from 17/02/2023

Top in the selection, prices are still ok, everything is getting more expensive, processing time a bit long but with the selection everything is fine... gladly again!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/03/2023 à 17h10 following a purchase from 07/12/2022

nothing to report

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Comprador Verificado

Rating: 4 out of 5

Published on 16/03/2023 à 13h20 following a purchase from 26/02/2023

Everything has been easy and fast. The models arrived in perfect condition.

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Comprador Verificado

Rating: 4 out of 5

Published on 13/03/2023 à 19h58 following a purchase from 02/02/2023

Very good products and fast and good delivery

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Verified Buyer

Rating: 2 out of 5

Published on 13/03/2023 à 19h26 following a purchase from 02/03/2023

Not clear on website what language the product is in.

Response from 1001hobbies Published on 15/03/2023

Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We are sorry about the situation. We took note of that to make sure we change the product sheet so the language appears more clearly. Have a great day.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 13/03/2023 à 18h53 following a purchase from 07/12/2022

Order placed on December 9, 2022, received on March 10, 2023, i.e. 3 MONTHS and 1 day, nothing to add.

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Response from 1001hobbies Published on 15/03/2023

Hello, Thank you for your comment. We would like to apologize for this incident. Please believe that this type of incident is not representative of the service and quality we offer. One of the items was indeed being restocked and took much longer than announced by the supplier. We are terribly sorry about this. We wish you a good day. 1001hobbies customer service.

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Comprador Verificado

Rating: 4 out of 5

Published on 13/03/2023 à 13h14 following a purchase from 08/02/2023

It took a little while for delivery, but it was correct.

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Comprador Verificado

Rating: 4 out of 5

Published on 13/03/2023 à 08h38 following a purchase from 23/01/2023

Everything was perfect.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/03/2023 à 22h50 following a purchase from 04/02/2023

Very well packaged, just don't stick the labels on the color reference. Satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/03/2023 à 17h06 following a purchase from 25/02/2023

Only site where I found the pieces for a good price. Fairly high shipping costs for France-Belgium

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/03/2023 à 16h21 following a purchase from 09/02/2023

Give more details on Tamyia products at the spray paint can level.

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Acquirente Verificato

Rating: 4 out of 5

Published on 12/03/2023 à 12h11 following a purchase from 26/02/2023

All good. Delivery time a little long

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Christian M.

Rating: 4 out of 5

Published on 12/03/2023 à 10h52 following a purchase from 26/01/2023

After some confusion, everything is in order and I was well advised and served by a competent person.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 11/03/2023 à 16h01 following a purchase from 10/02/2023

The search function could be improved somewhat.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/03/2023 à 12h20 following a purchase from 23/02/2023

one regret for me, who uses Humbrol paints for my models, is that the paint numbers are missing from the list you provide. So if we refer to the manufacturer's indications for the part numbers, it's hard to get by.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 10/03/2023 à 18h04 following a purchase from 03/02/2023

STILL NO BMW ISETTA!! I SENT YOU TWO EMAILS ABOUT THIS ...ONE ON YOUR SITE AND ONE VIA MY MAILBOX !!! STILL WAITING FOR A REPLY FROM YOU .....!!!

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Comprador Verificado

Rating: 4 out of 5

Published on 10/03/2023 à 09h44 following a purchase from 24/02/2023

Too much time

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