Customer reviews of 1001hobbies

Well received, but this time not very fast ...

I am above my 1st order because I did not receive the entirety and it has been more than 2 months that I am waiting for it or that I should be refunded. I still have no news and I have sent at least 3 emails and I still have no response. I hope to have an answer soon

damaged order received (paint pots that spilled in the package damaging a royal model detailing kit) I communicated this to customer service several days ago (15) and I have had no response from them.....

As I already wrote, there is an error in the order I received a box of US Seminole war volunteers instead of the 7th PRUSSIAN Uhlan.

Glue doesn't always stick and doesn't fit as it should

The article arrived in perfect condition and complete. But be careful, because although it says there is stock, it is not real. It took almost 20 days to arrive, and I discovered that they had to wait to receive it from the factory. Other than that, everything is fine. The website has everything.

You guys take to long to ship regular mail. Not happy about it.

Satisfied .. unfortunately only very long delivery time...

They have taken much longer than expected for the delivery.

Well delivered only long delivery time

A lot of choice and affordable

A delay of about 10 days for my order (apparently a supplier delay issue), but it arrived as expected and in good condition.

Everything perfect as always

All good

Everything is OK with the package. One note: It took almost a month to arrive (VERY), late for the holidays...

It was delivered well, but 1 jar of paint was missing from the order.

I received the rest of the package.

Compliant with the order

Excessively high shipping costs

It took 3 weeks to dispatch and another week to deliver! I sent messages asking for status update. No response.

I give it two stars because despite paying 15 euros for urgent shipping, the gift not only didn't arrive for Christmas, but the package was delivered by Correos, which was not urgent shipping, and I had to go to the office to pick it up.

Seriousness, simplicity to order, a next order will be shipped soon

In accordance with the order.

Package arrived too late...

The only thing that did not happen was the expected delivery date. It came 4 days later

Easy Site .. Order in Advance

Always the prices too high for a leisure...

I can't give an excessively positive opinion because the order hasn't arrived. It's been almost two weeks that it's been in "transit".

R

First part of the order received on time and without problems, however one item was missing, it took several months to receive my item even though the store knew that the item was missing at the time of shipment. I had to remind them twice that the item was missing to receive it

paint product in stock on your site where my order is and to learn that my delayed order is missing products, you don't even keep track of your stocks online, I had to buy my paint on Amazon to fulfill my orders

The shipment is extremely delayed

Delay of 4 months to receive my order! No response on the phone, responses by email made by a bot! Honestly, I do not recommend at all

Short review: order only if you don't mind delays. Do not order if in a rush. Long review: I have made an order on the website, although I was worried bc of the reviews. I ordered an item on the 7th of December, that said "in stock, sent within a week, delivered by the 19th of December". In the end received it on the 28th. The order was fine, not damaged, it was an original dragon ball pod figure. Feedback to the company/advice to future clients: The advertisement on the website is tricky. You must read the purchase terms before purchasing. Unless it says the item is ready for same day ship, they won't actually have it in stock, their providers will. They're essentially drop shipping. The communication from the company is poor. Sent many emails, only received response from one, that I ended up sending in french(although I purchased from the Spanish website). It's not a bad company, but it could do with some better clarification for clients and better customer service. I hope to see this improve.

The car comes with scratches as if it were not new. Disappointed by what it cost... I am not returning it because it is the child's gift and I won't receive another unit in time.

Beautiful material, everything is perfectly fine. I found (this is personal) the shipping costs to Belgium for an order that fits in a letter quite expensive.

Ok

Delivery arrived a week later than stated on the website. During the Christmas season, this is a no-go.

Products available at the time of order, then, once paid, some products were no longer available. Not very customer-friendly...

delivery time a bit long