Customer reviews of 1001hobbies

as described

Took a very long time

I am sorry, 40 days x receive the goods is really too much. You should have written it down. Or at least not charge the expenses that are expensive anyway.

parcel arrived on time with correct packaging. models a little expensive.

have to wait a very long time

The first package arrived quite damaged, after some emailing and sending pictures they nicely resent things....
It is not fast but it is definitely handled nicely hence 4 stars.

Clear website with attractive prices

It took a week and a half for the delivery to arrive. But the product itself is really good.

A good site When the product is in stock it goes fast

Too bad the packaging is not adequate, I would have put some hard cardboard so that the decals would not bend. Otherwise all ok

Ras tt ok

Delivery a little long also not practical of all is good quality

The site is well laid out, delivery took a while as the items were probably not in stock, but the package arrived within two or three weeks. I am completely satisfied with the order.

Difficult to track package

A bit long delivery times

Well done site, very fast delivery and no problems.

Very satisfied

Site, clear, various product references, fast delivery and well protected.

Super fast and reliable when ordering

It has taken a very long time to arrive

Good product

Fast and efficient thank you

My experiences with 1001Hobbies have, generally been good. They have a very broad collection of models available, many of which are not carried by domestic sellers. After a little confusion their website is relatively easy to navigate, and, given the distances involved prompt prompt delivery and their products arrive intact. On the other hand their prices and processing charges are relatively high compared with domestic sellers, but not unreasonable given the distances involved. I was pleasantly suprised by their prompt response to a problem I had with one order.

Great site. Delivery took longer than expected.

2 months of waiting!

Package delivered on time, but paint dried on arrival and parts missing

the only problem is the self-adhesive security label added to the jars, which is on top of the label where the reference is written, making it difficult to remove without damaging the inscription underneath, i.e. the color and reference.

great model but a bit expensive

Paint accessories ordered on Monday evening and received on Wednesday. Fast, efficient. For a first order, it gives you confidence

Bad experience, 1 month delay in delivery, with explanations supported by a very poorly explained shipping procedure at the time of sale.

Crushed box. I complained but with no response

The website is very well organized and visually appealing, Each model has a number of images to select/view. Overall, I really liked the website but found the check-out process to be a bit confusing. It kept rejecting my credit card but never gave a reason for the decline. I was finally able to figure out the issue and successfully place the order. (I wish I could recall the decline issue, but I know it wasn't due to an issue with the card itself). It took about a month for delivery (to the USA), but I received periodic email updates about it's status during that time. The kit arrived intact despite the shipping box not having adequate cushioning material. Again, the website itself is great. Just some room for improvement in the shipping process.

Generally good, small availability problem on some items, not serious.

Although I haven't built it yet it looks good quality.

My order was perfect but fair warning. Royal mail in the uk are terrible. It was in my local office for a week before they delivered it. Even though i paid the duty right away. Shame as your site has such a good range of parts.

well ..

Express shipping paid and 7 days delivery time because warehouse in France. But this is concealed. No response to emails and internal chat. Hotline is never answered. Spent 20 euros for express shipping for nothing and no refund or response.... Too bad because everything else was OK. But there's really room for improvement in customer service... Too bad

Delivery time not respected...

Missing the delivery note otherwise everything was perfect, no errors on the products and products compliant and in good condition.

Service was fast, however the way the box was packed left a lot to be desired. The models box was wrapped in bubble wrap and looked like the postal employees played football with it. Every corner and one end received damage. The kit it's self wàs fine and in perfect condition. It's now part of the stash and eighth in line.