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A
Rating: 4 out of 5
The type of accumulators did not have the contact blades to be soldered.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
order meeting my expectations
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A
Rating: 4 out of 5
Fast and impeccable packaging
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C
Rating: 4 out of 5
I received the order a few days later than expected but the store informed me of everything correctly.
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A
Rating: 4 out of 5
Too bad you work with the post office... it spoils everything!
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A
Rating: 4 out of 5
Good product sent quickly.
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A
Rating: 4 out of 5
It is very serious, shipping costs a little expensive.
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A
Rating: 4 out of 5
As this is a remote order, the description of the model should be more detailed so that there are no unpleasant surprises about the product. That said, ordering is easy and the execution and shipping are fast, even if the cost seems a little high to me.
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G
Rating: 4 out of 5
Good service, fast service, good offer, wide range
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G
Rating: 4 out of 5
Website is OK, what is inconvenient is that if you have an order out some parts may be or become unavailable. That holds up the order very much.
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V
Rating: 4 out of 5
Took a while to get here but , got what I asked for so happy.
A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
well received, compliant, but shipment a little slow.
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V
Rating: 4 out of 5
Product is good. However despite the items being shown as ‘ in stock and ready for immediate dispatch ‘ it took two weeks to be posted. Otherwise ok.
C
Rating: 4 out of 5
Everything is fine. No problems.
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V
Rating: 4 out of 5
Prompt delivery but perhaps the packing of the item could be better (just using bubble wrap around the box is questionable with the UK postal system!)
A
Rating: 4 out of 5
Complete site, easy to access, well-packaged product, short lead time.
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A
Rating: 4 out of 5
Although I am regularly informed of the reasons why my order takes so long to be dispatched, it is important to be clear beforehand and to say whether the item is in stock with the seller or only with its suppliers... which is not the same thing...
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A
Rating: 4 out of 5
Order a little, long but otherwise no worries in line with my expectations
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A
Rating: 2 out of 5
Hello, my note is the reflection of my order placed on October 03 and received on October 21 after I called 3 times. on the RC model tamiya mainly you have 90% of the range on your site available within 15 days at T2M but your database is not up to date! if it's not available at T2M, you still take 15 days. i, the customer, know more than the advisers on the phone, and that's not it at all! what's more, you're on average 40% more expensive than most stores representing the TAMIYA brand for options and spare parts for TAMIYA models. in short, you don't do anything right apart from making money. you've lost a customer who's very passionate about this brand.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize if you are not satisfied with your customer experience. Your feedback is very important to us. Prices are calculated automatically, and despite our vigilance, errors do occur: in such a case, please do not hesitate to send us an e-mail or a message on the networks to alert us. As for lead times, I'm not sure I understand: for products listed on order, there is indeed a maximum 15-day dispatch period, to which you must add a delivery period. Please email us at [email protected] or call us on 01 79 73 68 76. Have a nice day 1001hobbies customer service.
A
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
Well packed and very satisfied
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A
Rating: 4 out of 5
Product not in stock when ordered, too bad, otherwise impeccable delivery on time.
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G
Rating: 4 out of 5
Everything by the book
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G
Rating: 4 out of 5
Items are pretty easy to find in the online store, nice that if you place an item in the cart, you can return exactly to the page you had left.
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C
Rating: 4 out of 5
Excellent except for the delivery time which takes too long.
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A
Rating: 4 out of 5
I am satisfied with the product requested, I can only say that the deadlines were met for a first purchase on your site I could I think renew. Thank you️
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A
Rating: 4 out of 5
I had to worry about a missing product. Still acceptable. But waiting for information in this case.
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A
Rating: 4 out of 5
As ordered, fast and efficient.
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C
Rating: 4 out of 5
Satisfactory in the whole process. Information on shipping and delivery could be improved.
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C
Rating: 4 out of 5
All correct, the only thing, the delivery at the post office.
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A
Rating: 4 out of 5
the loss of a star is due to the announcement of availability on the site which is not, hence an order received with one product less but with a credit note. It's a pity this information wasn't passed on before delivery. Everything was received within a satisfactory time, quality of packaging, customer service responds quickly which is quite good.and rare sometimes. This is my second order and I am satisfied with this merchant. I suggested that they stick the French safety labels on so that they don't hide the Tamiya references, because when you have 3 or 4 grey models, the covers aren't enough to distinguish them.
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C
Rating: 4 out of 5
It arrived on time and perfectly packaged.
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A
Rating: 4 out of 5
New to this store... so no feedback.
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G
Rating: 4 out of 5
Delivery earlier than expected
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A
Rating: 4 out of 5
Bonjour, l'impression est parfaite MAIS DOMMAGE que les INSTRUCTIONS de montage ne sont pas en FRANCAIS.surtout pour une société Française de ventes!!!!.... Cordialement
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A
Rating: 4 out of 5
This is the second time I have bought plastic models from you and I don't understand why the first time I got the package without any problems, but the second ,not finding me, I had to go to the post office to pick it up as registered mail.Otherwise everything ok
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G
Rating: 2 out of 5
Had to wait almost 4 weeks for my order. Product was otherwise fine, but the delivery time really can't be, especially since the website said there would be immediate delivery.
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Response from 1001hobbies
Hello, Thank you for posting your review. We regret this incident and apologize to you. Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Rating: 4 out of 5
Very good
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G
Rating: 2 out of 5
Still waiting for refund for what could not be delivered.
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Response from 1001hobbies
Hello, Thank you for your comments. We regret this incident and apologize to you. Our customer service team will contact you shortly for a refund. Thank you for your understanding, Best regards, 1001hobbies customer service.