Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
7 references ordered. 1 received in duplicate and 1 missing. More after-sales news
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
The service is getting better every year, and great progress has been made in terms of customer communication, bravo.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Very good!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2022
We have received the first parcel but have been debited twice for a parcel supposedly already delivered on August 17 or 18, 2022 but not arrived Reason for the double debit: a bug at the time of payment which was displayed invalid, which created a second phantom order Would it be possible to refund the 49, xx euros debited for this phantom parcel?
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/08/2022
Fast delivery good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2022
It's a pity that my last parcel took so long to be delivered. What's more, the parcel was completely ripped off.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2022
I'm delighted with the carpet, but there's just one problem with the delivery: it's just bubble wrap around the box, which isn't very discreet and could encourage theft by a delivery driver who might be interested in the parcel.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/08/2022
Fast and efficient service, great assortment of products and accessories, decent site navigability
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2022
Very good reactivity for sending packages. See to build customer loyalty.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
My only regret is that I couldn't find a way to make the 5 euro discount count. The software isn't very practical.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/08/2022
Achat avion rc , rtf , accus avion HS,
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2022
Order taken and good respect for the items delivered. The only downside was that it was impossible to use the promotional code when ordering. The code was valid but the site blocked the next step. As a result, I gave up the €5 discount. What a shame.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Slightly long delivery times
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/07/2022
Everything was perfect.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2022
NO PROBLEMS TO REPORT
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 24/07/2022
I had to wait over 6 weeks for goods that were immediately available. I paid for parcel shipping with tracking and the goods arrived in a bubble envelope without tracking. And the customer service also left a lot to be desired, first there was no reply and then only in French. I won't be ordering here again
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2022
Postage too expensive for the shipment I made.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/07/2022
Delivery time too long
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
Good site, sometimes difficult to find what you're looking for
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/08/2022
site was clear, lots of choice, good value for money, And good delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Good site, with interesting brands. I was surprised by an unexpected delay in delivery when the item was shown as available at the time of ordering, but everything arrived smoothly with very good tracking from order to dispatch.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/07/2022
Fast and uncomplicated delivery, unfortunately a little overpriced
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/07/2022
Easy navigation. Lots of models can be found . Perhaps the delivery of the requested goods should be speeded up. However my opinion is very good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 05/07/2022
Ordering and paying is very easy. From that point on there is no information, no response to emails and they don't know what to say on the phone. It seems unbelievable, it's true.
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Response from 1001hobbies
Thank you for your comment, We apologize for this incident and invite you to send us an email to [email protected] Sincerely 1001 Hobbies Team
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/08/2022
Delivery very good , sorry I had to download the plan myself , contact via email was excellent,keep up the good work and see you soon
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2022
Easy access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
Ras on my order, 3 days to arrive home well packaged!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2022
Package received promptly but lacks a product that was in stock on the site but is now awaiting delivery.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/06/2022
Didn't get two out of the four items that I order (out of stock). But those two that I received were definitely quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2022
Well-designed site,
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 08/08/2022
good handling of me purchase nice store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2022
Hello, the search for paint references on the site needs to be improved. Otherwise, the service is impeccable. Best regards.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/07/2022
Maybe some prices are a little high....
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Verified Buyer
Rating: 4 out of 5
following a purchase from 31/03/2022
To be fair, I realize that inflation is killing us all, therefore I haven’t ordered many things this year. What I have ordered was handled very well by 1001 hobbies. Thank you
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/08/2022
Fast delivery
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 01/08/2022
LONG DELAYS IN DELIVERY
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Response from 1001hobbies
Thank you for your comment, We apologize for this incident and invite you to send us an email to [email protected] Sincerely 1001 Hobbies Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
I have ordered from this site several times. Delivery is always smooth. The wooden models are of very good quality and the final result is amazing (motorcycle, train, boat, catapult, helicopter-airplane, hot rod ...) in short, I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2022
Very good
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Verified Buyer
Rating: 2 out of 5
following a purchase from 11/07/2022
Order came in good time but they sent a different bag which was completely the wrong one and then told me that it was the bag I ordered but a different colour which was not true, I did send pictures of the 2 styles but they were adamant that they were the same..
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2022
Fast shipping Large selection of games
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