Customer reviews of 1001hobbies

Fast delivery good quality

It's a pity that my last parcel took so long to be delivered. What's more, the parcel was completely ripped off.

I'm delighted with the carpet, but there's just one problem with the delivery: it's just bubble wrap around the box, which isn't very discreet and could encourage theft by a delivery driver who might be interested in the parcel.

Fast and efficient service, great assortment of products and accessories, decent site navigability

Very good reactivity for sending packages. See to build customer loyalty.

My only regret is that I couldn't find a way to make the 5 euro discount count. The software isn't very practical.

Achat avion rc , rtf , accus avion HS,

Order taken and good respect for the items delivered. The only downside was that it was impossible to use the promotional code when ordering. The code was valid but the site blocked the next step. As a result, I gave up the €5 discount. What a shame.

Slightly long delivery times

Everything was perfect.

NO PROBLEMS TO REPORT

I had to wait over 6 weeks for goods that were immediately available. I paid for parcel shipping with tracking and the goods arrived in a bubble envelope without tracking. And the customer service also left a lot to be desired, first there was no reply and then only in French. I won't be ordering here again

Postage too expensive for the shipment I made.

Delivery time too long

Good site, sometimes difficult to find what you're looking for

site was clear, lots of choice, good value for money, And good delivery

Good site, with interesting brands. I was surprised by an unexpected delay in delivery when the item was shown as available at the time of ordering, but everything arrived smoothly with very good tracking from order to dispatch.

Fast and uncomplicated delivery, unfortunately a little overpriced

Easy navigation. Lots of models can be found . Perhaps the delivery of the requested goods should be speeded up. However my opinion is very good

Ordering and paying is very easy. From that point on there is no information, no response to emails and they don't know what to say on the phone. It seems unbelievable, it's true.

Delivery very good , sorry I had to download the plan myself , contact via email was excellent,keep up the good work and see you soon

Easy access

Ras on my order, 3 days to arrive home well packaged!

Package received promptly but lacks a product that was in stock on the site but is now awaiting delivery.

Didn't get two out of the four items that I order (out of stock). But those two that I received were definitely quality.

Well-designed site,

good handling of me purchase nice store

Hello, the search for paint references on the site needs to be improved. Otherwise, the service is impeccable. Best regards.

Maybe some prices are a little high....

To be fair, I realize that inflation is killing us all, therefore I haven’t ordered many things this year. What I have ordered was handled very well by 1001 hobbies. Thank you

Fast delivery

LONG DELAYS IN DELIVERY

I have ordered from this site several times. Delivery is always smooth. The wooden models are of very good quality and the final result is amazing (motorcycle, train, boat, catapult, helicopter-airplane, hot rod ...) in short, I recommend it.

Very good

Order came in good time but they sent a different bag which was completely the wrong one and then told me that it was the bag I ordered but a different colour which was not true, I did send pictures of the 2 styles but they were adamant that they were the same..

Fast shipping Large selection of games

2 orders and many problems because the site is full of misprints (references and prices on spray paints that are not good, in reality I received pots!!) 1st order with more than 100 € benefiting from free shipping!! BUT only on Mondial Relay delivery! Surprise! 8.5€ invoiced! 1st telephone contact a commercial gesture was granted to me. I kept the jars received to simplify the eventual return (if return I had to send photos of the jars received (hello trust) then wait for a return voucher to cover costs and new shipment when the return voucher is validated is returned scanned and returned to 1001hobbies, in short a hopelessly cumbersome! Ordered for €20 out of my own pocket to get the bombs, as they were more expensive than the jars. I called the store manager to ask her to send me bombs in similar shades, as not all the colors I received in jars were available. OK for me on condition of having the paint cans on Saturday morning by colissimo (everything was frozen on Thursday afternoon, but this condition was not respected because the parcel was taken in charge only on Saturday morning. I had asked for a parcel to be sent by chronopost but this was not possible. 1001hobbies does not work with chronopost but it is offered when you place an order (but as 1001hobbies had commercially offered me free postage this would have cost them around 20 francs. I have the feeling that this company is not rolling in money, being unable to spend 20€ to remedy their errors (not errors in the plural you read correctly) the store manager has to refer to his management for derisory sums. MORALITY: time wasted because I got my bombs within 8 days, 6 e-mails and 3 phone calls for only 2 orders!!!! To all modelers: before validating an order at 1001hobbies check everything (go to delivery options and there you'll see that delivery is free above 69€, BUT only in a relay point, if you order bombs in the spray paint section, check availability and the price displayed by contacting 1001hobbies by TLP, which is not normal. Another point: if you have a choice between TRUMPETER , REVELL and TAMIYA for the same model, don't choose TRUMPETER , the assembly instructions are useless and the parts to be painted are badly indicated. Best regards.

Communication in regards to the shipping was very poor. I was told it would arrive in time for my sons birthday and it did not. I was disappointed.

great item, great price, it took longer than expected, but eventually got here

First positive experience, arrived in a reasonable time, the pity is not being able to track more accurately the product purchased but overall well.