Customer reviews of 1001hobbies

It took several days to ship the order, although when I asked them they responded quickly, and it arrived well packaged and in perfect condition, so overall the rating is good.

Very good service, perfect experience!

shipping takes a little while but otherwise fine thanks

Regarding the order that I received five star. However I had previously placed an order that was said to be backordered. I waited almost 3 months before I was informed that they were never going to get it back and again. This is quite disappointing.

Somewhat confusing information on available stock and delivery time. The outer packaging, boxes wrapped directly in a sheet of bubble wrap and 4 pieces of tape, without being spectacular, has fulfilled well and everything arrived intact... And on time.

I have not received all the materials I ordered

Shipping took a very long time and was delivered to the wrong address. There was an incorrect house number on the package.

Good delivery work and friendly drivers

Delivery time a little too long but still understanding. Bag delivered but completely different as pictured

Hello. Nickel chrome for both purchase and delivery. Impeccable. Thank you 1001Hobbies. Yes. Acrylic paint retarder. Good products from what I've seen on various YouTube tutorials. I already have the one for acrylic lacquers. I just needed the one for acrylic paints. For oil paints, I use either Wite spirit or a suitable thinner. And that's it. Hehe. Bonne maquettes à tous. Pierrelebelgeapau.

No problem

The model kit was very poorly packed. It was not put into a separate box with packing material around it to protect its contents. Instead the model kit box itself was wrapped up in a little bit of covering and shipped. These model kit boxes are not very sturdy and the corner of the box was crushed when I received it. Fortunately, none of the parts therein seemed to be damaged. But that only means I was lucky. It's not hard to see how easily such poor packing could result in a badly damaged model kit. Do the right thing even though it will cost a little more in shipping. Put the model kits in a bigger shipping boxes and put some packing material around them. Other online retailers I deal with do this.

relatively fast delivery and parcel received in good condition.

Serious order tracking

efficient and cheap for new products and delivery, but expensive for the rest or not in stock....

Delivery without notice on different day than indicated

Communication leaves much to be desired. Item arrived dented despite packaging. Chosen parcel service left package unattended and without permission just outside the door.

very clear navigation, attractively priced product and delivery on time to my expectations in relay point packaged with care . and model easy enough to assemble for a beginner! just the aerograph is temperamental!!!

It arrived. We paid for immediate delivery, but still took 3 weeks.

Site is uncluttered. The order ran fine. Very satisfied

Delivered faster than indicated at time of purchase.

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Puzzle section. Lots of content, but not so well classified by subject/theme/difficulty level

I am missing one of the items and no one has contacted me yet.

Unfortunately, the delivery may arrive damaged, but that was the fault of DHL.

All is well

I paid extra to get it within 2 working days and it didn’t arrive for a week.

1.Der Verkauf und die Webseite sehr gut. 2 Die Lieferung sehr gut. 3. Der Service nach dem Verkauf maessig, Mein Produkt nicht mehr im Verkauf. 4. Habe auf meine Nachfrage nach Infomationen noch keine Antwort erhalten.

it was good to get progress reports on the status of my delivery,everything worked as it should have.

What I don't understand is ordering on a Dutch website and the order is sent via French mail. That's why it might take a little longer. Otherwise all good with my order, packed fine and delivered without damage.

good service, you don't feel abandoned.Thank you

Perfect for the product (impossible to find elsewhere in France!) Slightly slower delivery than advertised.

good overview will be used more often

Great site, deliver what they promise.

Time delivery is disappointing

I ordered two items that were both listed as being in stock in February. I then proceeded to receive no updates on my order besides the fact that it was 'processing'. After I sent an multiple emails months later I was informed that one of my items was out of stock and the cost would be refunded to my account, and the other item was shipped and received with no further issues. It could be a problem with overseas shipping but I think communication regarding the status of my order could have been done better.

Shipping could be faster

Order tracking is very well organized. Shipment to Switzerland via the CH Colissimo postal service is certainly not the right choice. This postal service felt obliged to carry out a customs clearance check ... and massacred the packaging!... It's a pity that 1001 Hobbies chose the "Colissimo" formula ...it cost them 1 star ...and me an extra bill!... Kind regards.

Order and payment was easy to use.
Communication with 1001 hobbies was excellent. Order arrived early and safely. Would buy from again

Thank you so much my boyfriend loves it excellent quality thank you