Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I find it unfortunate that the assembly information comes in all languages except Spanish, and it happens in all the purchases I have made with you. For my part you have lost a customer.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/05/2022
Got the parts, but very slow at shipping
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 27/05/2022
Forcing someone to make an assessment I find extremely annoying
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/05/2022
Deadline not met. Shipping costs higher than competition. No information during the waiting period. Apart from a sympathetic response when calling their switchboard. Ordered the same products + 1 other from a competitor. Delivery in 24h00, for the same price. Postage included. Perhaps the business and service model needs to be reviewed. Perfect packaging. And without animosity.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously. However, we would also like to inform you that there are 3 concepts to take into account on our site: In stock: dispatch within 48 working hours. These are physically stored in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at the moment. The product you have ordered will be shipped within 1 to 2 weeks. We wish you an excellent day. 1001hobbies customer service
Very good navigation on the site. It takes a while to order because they don't have everything in stock.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/05/2022
Good
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2022
Delays too long as usual
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/05/2022
Order received after 2 weeks. Unfortunately oder some information aboutdue status. But still reasonably satisfied.
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 19/05/2022
Package sent from France to Canada thru the post office was only bubble wrapped!?! Won't use them again!!!!
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/04/2022
The site is clean and clear.
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 13/05/2022
After about a week to two weeks the package was delivered, until then no mail or message about status of delivery, but otherwise reasonably fast delivery and product is fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2022
profiles to be cut, so a lot of work to be done before assembly
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 19/05/2022
I am extremely pleased with the many choices on your web side.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/04/2022
Postage cost is excessive
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2022
Well packed and delivered as agreed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
Delivery time a little long, but satisfactory product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2022
excellent
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/05/2022
Good prices, but it was not very clear whether the goods were in stock.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2022
a large number of references but a very long delivery time +10 days to receive a parcel where items are missing. Despite my reminder, I'm still waiting for a return and a reminder from customer service.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/05/2022
Model took a Baer long time to ship after placing the order……..about 11 days……seller communications were very good
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/05/2022
Top order and delivery, but the color of the blue paint ordered was absolutely not what was shown on the website.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/05/2022
1001 has some hard to find kits at reasonable prices. Turn-around (order to receipt) is a little slow, but not bad for international shipping.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/05/2022
Fast shipping, competitive prices
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 22/04/2022
Great prices, but headaches to go with it. Mostly on processing and shipping. I paid a processing fee, and it took almost a mont to ship and when it did, all they did was bubble wrap the item. No box. Of course the item shows up damaged. Now they want me to pay shipping to send it back. Good price, but be aware.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2022
Several weeks to receive a credit note after returning an order, with reminders by e-mail, never a reply by phone despite calls during opening hours... Obliged to pay shipping costs each time (product return and new order)... Delivery in a box that was much too large and poorly sealed: 1 board game with damaged box. Less presentable gift :(((
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2022
Satisfied, easy transaction, fast delivery, however Colissimo shipping costs are excessive for the size and weight of the product ordered.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Order received on time
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 10/05/2022
My item was sealed but worn/broken so was no use to me
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/04/2022
Everything was fine so far. It just wasn't clear that the goods came from France, which meant that delivery took a little longer. But otherwise everything was fine.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/05/2022
Very poor quality brush
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2022
Fast shipping, although FDPs are a bit expensive
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/04/2022
the only downside I can say is that they took longer to ship than I expected, but the 2 figures are great.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/04/2022
The order arrived on time and corresponded to what was indicated on the website.
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 02/05/2022
They sent me .12 fl oz instead of .5 fl oz and have ignored all my emails to try and correct the error
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2022
Satisfied
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 07/05/2022
The products ordered arrived on the day they were said to arrive and were neatly packaged. Searching for products on the site with the smartfone is not smooth.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2022
There's plenty to choose from
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
Fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2022
Fine
Translated reviews
We use cookies for audience measurement and improving user experience.
English 